The app constantly shuts down when trying to log in. I have reached my limit with logging in 3 times before it works. Not worth the hassle.
It crashes at login 9 times out of 10. Constantly freezes. Is more trouble than it's worth.
App crashes and takes a long time to open. Constantly unsuccessful with mobile deposit. Is not recognizing the pictures. Needs lots of improvement.
Might take a couple of logins to finally get to your accounts.
Needs to be revamped entirely
Closes app all the time
The app is constantly crashing at login. I currently am running at about 1 in 10 chance to successfully see my balance before crash. It's so bad I've gone back to using the phone system. Galaxy S5
App does not connect to internet, only LTE. Also, tried to send feedback, but system said I had an invalid email address. I think that a .gov address is a valid one!!!!! Also, it really crashes alot. Fix it, or remove it please.
I tried typing in my security key but every time I hit enter, it read it as an error. I now have to contact the bank in order to reset my pin.
Only reason I use this is because mobile banking has become such a convenience. Needs some serious work on crashing. Sometimes can't even get the app past initial startup logo screen...
The worst bank app I've ever had to use! I will be withdrawing my finances and banking somewhere else that's is more up to date!
What good is this app if you can't even see your transaction in savings or checking. Please fix!!!
Why can't I open this app? Each time I try to login, it crashes. I have this app for a reason, if it doesn't work any time I go to login, what's the point?
The app opens and I login fine, but it does not show the details of any of my accounts when I select them, so all I see is my balances page.
App crashes at log in, sometimes I can't log in, now I can't see my transaction history.
App consistently close before you can log in.
Since last update the app won't open every time. When it does open I can get through login steps only to receive message that app has closed. I tried uninstall then install. No luck. Uninstall.
In the latest release, to see your transactions, press the actual name of your account and it will show your transaction history.
When using the Express Deposit feature the deposited amount should be instantly deposited to my account after being approved. Otherwise why call it 'Express'. One to two business days is not express. Visiting the bank is not always convenient but at least your deposit is instant. Also the app still crashes frequently.
When I hit log in, it shuts down most of the time. I have an S4 Tmobile phone. It does it 4 out of 5 tries. It's really annoying. Other banking apps that I've used don't do this. Also, sometimes it makes me take 10 pictures of checks that I need to deposit, saying it couldn't read the signature or routing numbers. That could be a lighting issue on my part but not sure, but I've noticed that if you put the check on a black surface, you've got a better chance of getting it accepted.
Need to publish an update. This is a piece of junk. Just use the mobile site.
Everytim I go into my account try to look into either savings or checking to see what is being charge it wont work. I can press on it 100 times and still wont work. I have to use the desktop to check this account which isn't helpful having the app if it isn't useful
Can't see transaction history. Hasn't been updated in 7 months. Little to long guys!
You can't even log in without the app crashing. At this point, its not even worth keeping on my phone.
This app constantly gives me errors and keeps referring to some security update that does not seem to be available.
Unable to open details of accounts. Uninstalled & reinstalled several times but did not help. Was working fine then stopped.
I like having the ability to deposit checks thru this app. Unfortunately the app stops as soon as I login since the most recent update.
I'm not able to access my account history at all since new update.
It keeps crashing at log on..meaning i can log on, but it shows a white screen and nothing else but " Mobile Banking" and "Log Out"..that's it! !
It constantly closes after I've input my password, reporting the issue does nothing.
Needs improvement badly go to login and takes forever to load if it even loads
Keeps crashing every time I try to login
At one time the app worked wonderful. Now it doesn't allows me to open the balance and a particular account.
Camera is inverted on nexus 5x The app is nothing more than a mini web browser to the mobile site. This app needs to have native menus and controls. This app regularly crashes
Horrible. Crashes all the time. Try to click on a certain account and can't even do that because it doesn't want to leave the main page
Cannot access acct history, please fix!
It won't let you see your account transactions
Annoying that you can't pay bills on the mobile app ....what is this 2004 or 2015?
Have had repeated issues at login...
Always crashing!! Deleting!! This app sucks!!