PostFinance Mobile
Free App
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About PostFinance Mobile
Have your banking transactions under control in just a few seconds.
You can find the most important information and functions in the PostFinance App easily by using your fingerprint: Check the balance of your accounts and the latest account transactions quickly and easily, transfer small amounts to your friends’ mobile numbers, purchase digital credit from iTunes, paysafecard, PlayStation, Netflix, Spotify and much more. With “Scan + Pay” you can enter your inpayment slips directly using your smartphone’s camera and approve the invoices immediately.
Here’s how easy it is
In order to access these features you must connect your mobile phone number to your private account once. To do so, you require your PostFinance Card and the yellow card reader. You can use the password you have defined yourself or your fingerprint for all further access.
An overview of the practical functions
Check your account balance and transactions:
Call up your balance and the most recent transactions on your payment and savings accounts
Send money:
Send your friends small amounts of money using their mobile phone number or by entering their IBAN
Scan inpayment slips:
Scan the inpayment slip simply and conveniently with your smartphone’s camera and approve it for payment in e-finance immediately or later.
Credit and prepaid credit:
Load prepaid credit onto your mobile phone or purchase digital credit from popular providers such as iTunes, paysafecard, PlayStation, Netflix, Spotify. More information at www.postfinance.ch/digitalgoods
PostFinance Benefit:
Get money back on your purchases. With PostFinance Benefit, you receive preferential offers that are perfectly suited to you. More information at www.postfinance.ch/benefit
Push messages
Receive push notifications for various services to keep up to date with important events.
Digital PostFinance Card – make contactless payments at the checkout
Activate your PostFinance Card once in the PostFinance App and make payments conveniently with your smartphone at the checkout. Payment is based on NFC technology.
Mobile e-finance – full access with standard login or via Mobile ID
With Mobile e-finance, you can carry out your financial transactions wherever and whenever you want directly via the app: access all your accounts, transactions, payments, transfers and more.
Mobile e-trading and stock exchange – access to the securities custody account
Call up price information from the world’s leading stock exchanges. Access your custody account and trade shares, bonds, derivatives and funds whenever and wherever you want.
General information on security
• Keeping your data secure is our top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts.
• All payments via the PostFinance Mobile fast service are made up to the defined monthly limit (standard: CHF 250, individually definable) and may not exceed the available account balance.
• PostFinance observes the provisions of Swiss data protection legislation when collecting and processing personal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.
• If you lose your mobile phone and/or your SIM card or if there is reason to suspect that the service is being misused, please contact our Contact Center immediately by calling 0848 888 710
For regulatory reasons, the app is only available in the Swiss App Store.
System requirements
PostFinance Mobile is supported by Android versions 5.0 and later.
Do you own a tablet? PostFinance also offers an app that has been optimized for the tablet. The fast service is not supported on the tablet.
More information: postfinance.ch/app
You can find the most important information and functions in the PostFinance App easily by using your fingerprint: Check the balance of your accounts and the latest account transactions quickly and easily, transfer small amounts to your friends’ mobile numbers, purchase digital credit from iTunes, paysafecard, PlayStation, Netflix, Spotify and much more. With “Scan + Pay” you can enter your inpayment slips directly using your smartphone’s camera and approve the invoices immediately.
Here’s how easy it is
In order to access these features you must connect your mobile phone number to your private account once. To do so, you require your PostFinance Card and the yellow card reader. You can use the password you have defined yourself or your fingerprint for all further access.
An overview of the practical functions
Check your account balance and transactions:
Call up your balance and the most recent transactions on your payment and savings accounts
Send money:
Send your friends small amounts of money using their mobile phone number or by entering their IBAN
Scan inpayment slips:
Scan the inpayment slip simply and conveniently with your smartphone’s camera and approve it for payment in e-finance immediately or later.
Credit and prepaid credit:
Load prepaid credit onto your mobile phone or purchase digital credit from popular providers such as iTunes, paysafecard, PlayStation, Netflix, Spotify. More information at www.postfinance.ch/digitalgoods
PostFinance Benefit:
Get money back on your purchases. With PostFinance Benefit, you receive preferential offers that are perfectly suited to you. More information at www.postfinance.ch/benefit
Push messages
Receive push notifications for various services to keep up to date with important events.
Digital PostFinance Card – make contactless payments at the checkout
Activate your PostFinance Card once in the PostFinance App and make payments conveniently with your smartphone at the checkout. Payment is based on NFC technology.
Mobile e-finance – full access with standard login or via Mobile ID
With Mobile e-finance, you can carry out your financial transactions wherever and whenever you want directly via the app: access all your accounts, transactions, payments, transfers and more.
Mobile e-trading and stock exchange – access to the securities custody account
Call up price information from the world’s leading stock exchanges. Access your custody account and trade shares, bonds, derivatives and funds whenever and wherever you want.
General information on security
• Keeping your data secure is our top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts.
• All payments via the PostFinance Mobile fast service are made up to the defined monthly limit (standard: CHF 250, individually definable) and may not exceed the available account balance.
• PostFinance observes the provisions of Swiss data protection legislation when collecting and processing personal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.
• If you lose your mobile phone and/or your SIM card or if there is reason to suspect that the service is being misused, please contact our Contact Center immediately by calling 0848 888 710
For regulatory reasons, the app is only available in the Swiss App Store.
System requirements
PostFinance Mobile is supported by Android versions 5.0 and later.
Do you own a tablet? PostFinance also offers an app that has been optimized for the tablet. The fast service is not supported on the tablet.
More information: postfinance.ch/app
All Application Badges
Good rating
Free
downl.
downl.
Android
5.0+
5.0+
Bug
buster
buster
Android app
App History & Updates
What's Changed
This update contains the following changes
• Bug fixes and improvement to stability
Thank you for rating the app in the App Store. Do you have a question or feedback regarding the PostFinance App? Write to us at postfinance.ch/feedback
This update contains the following changes
• Bug fixes and improvement to stability
Thank you for rating the app in the App Store. Do you have a question or feedback regarding the PostFinance App? Write to us at postfinance.ch/feedback
Version update PostFinance Mobile was updated to version 4.6.2
More downloads PostFinance Mobile reached 500 000 - 1 000 000 downloads
Version update PostFinance Mobile was updated to version 4.4.3
Version update PostFinance Mobile was updated to version 4.2.0
What are users saying about PostFinance Mobile
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by T####:
by T####:
NFC payment was unreliable, is now 100% broken. Random "Postfinance has crashed" popups even when not using the app. Fast service works - fingerprint access is nice. Can scan bills but paying them still requires a full 2.5-factor login with card, cardreader, card PIN and online banking password.
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by T####:
by T####:
No more crashes with the new version and Android 8. Now very useful app. Thanks!
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by T####:
by T####:
Latest release finally fixed the Digital Card for me. Thanks!
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by T####:
by T####:
Very good app but with the new update the scan impayment slips option is not working for me. Please fix! I need this feature very often.
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by T####:
by T####:
Last update fixed the NFC bug. Thank you for correcting it and also thank you for your amazing support ! App very useful and help to gain lot of time for financial tasks
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by T####:
by T####:
I repeatedly get a warning that this app is draining my battery, despite not even using it neither having opened it. As the login process is as onerous as using a laptop there is no additional benefit using it, so eventually, I uninstalled this app.
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by T####:
by T####:
Invoices downloaded as pdf now working, but I'm unable to activate the digital postfinance card on my Essential PH-1. On other phones (Huawei, Xiaomi) registration was OK, but I was never able to pay at a terminal, the devices were either not recognized or the terminals showed an error.
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by T####:
by T####:
Battery drain issue. Just recently my battery consume more. I get notifications that postfinance is in the backgroung using my juice. In the battery settings in the top 5 apps although i don t use the app. Please fix this.
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by T####:
by T####:
Nice app, but eats a lot of battery
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by T####:
by T####:
Why is the app accessing the device camera even when it's closed??!
S
by S####:
by S####:
Great app, but recently drains my battery in the background! Please fix.
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by T####:
by T####:
Pretty good, but at the moment the payment slip scanner doesn't work. Please fix!
I
by I####:
by I####:
Use the app for scan + pay, which works great. Unfortunately it also drains the battery even if it is not used.
K
by K####:
by K####:
App consuming battery even when not in use.. to be optimised.
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by T####:
by T####:
Die App ist an sich sehr gut, jedoch müsste man die Option haben, dass Zahlungen mit der eFinance Card nur bei entsperrtem Gerät getätigt werden können und nicht schon bei eingeschaltetem Display (falls das Gerät gestohlen wird..).
G
by G####:
by G####:
Scan & Pay ist sehr nützlich. Schön wäre es, wenn man die Sprache frei wählen könnte und sie nicht automatisch aus der Systemsprache übernommen wird.
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by T####:
by T####:
Function for redemption of fund custody money is hidden away from the page of fund custody accounts. From there you can only subscribe founds. If you would like to use redemption you need to go through several different topics and pages before finding it hidden away in a completely different app title folder than fund custody account
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by T####:
by T####:
I have problem i cant active my post finance digital every time i finish activating the app crashes
O
by O####:
by O####:
Works well. What annoys me is that the Fast Service needs to be set up from scratch when getting a new phone (takes way too many steps). Two requests to get more stars: - Use Google Smart Lock for Passwords so that the setup is synced automatically and securely to the new phone. - Make setting a password optional if the phone has a fingerprint sensor. I *never* use the password.
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by T####:
by T####:
4 out of 5 stars due to no functionality at all for credit cards in Fast Service mode. would have been so much better if there was at least a balance check or charging a prepaid in Fast Service mode. other than that app delivers perfectly what it promises.
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by T####:
by T####:
I've had several problems in the previous versions (like root incompatibility and such). Now the app works really well: the fingerprint unlock is awesome. Can you please add a feature to manage the credit cards balance (load and view balance) in the Fast Service menu? It will be a nice improvement and might come handy (currently loading a CC can be done only via E-Finance)
Q
by Q####:
by Q####:
Doesn't work with Oreo Android 8, crashes constantly. Also, no E-finance login possible with mobile ID possible, complains no secure connection possible...
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by T####:
by T####:
It was a wonderful app...before the update of my smartphone to Android 6. Now I cannot even start it; I click on the app and it crashes immediately. I already submitted a bug report...I hope in a fix
B
by B####:
by B####:
Was working perfect until Android 8.0, now I sadly can't use the most useful feature, being the NFC Pay via the digital card. I've talked to support and they said it would be fixed soon, already been 3 weeks though :(
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by T####:
by T####:
Same issue: "every time there is an update I have to register again for the same "digital" card for making NFC-chip payments". I did write to Contact Center on June 1st! It took more then a week to reply. The answer was "We are in the process of developing a bug fix for this problem. The deployment date for the bug fix is not yet known." My next question (about how I can be informed, that issue is fixed) was ignored :(. Also "WHAT'S NEW" section in Google Play has no mentioning about fixing this issue as well :(
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by T####:
by T####:
There is a problem with the finger print recognition as whenever I try to set it up, I always get an error: Too many attempts. Try again later. Even after 24h from last attempt I get the same error...
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by T####:
by T####:
Basic functions are ok, but please allow the huge app to be moved to SD card! (Some functionality loss is totally acceptable)
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by T####:
by T####:
Grundsätzlich tolle, innovative App: Login per Fingerabdruck (Schnellservice), Mobile ID und v.a. auch die digitale Postkarte. GRUNDSÄTZLICH. Schade wenn dann gar nichts so richtig funktioniert unter Android Oreo (8.0.0). Bezahlen per NFC ist kaputt und der Support lässt einem das App einfach ständig neu installieren und sich neu registrieren. Ohne Wirkung. Es kann doch nicht sein, dass das neuste Betriebssystem nach Wochen noch nicht unterstützt wird!
I
by I####:
by I####:
I'm not sure if this is an app issue, but mobile ID log in only works 1 out of 7 times. There really need to be some fix to this, because it defeats the whole purpose of the app. The app also crashes and is buggy.
Y
by Y####:
by Y####:
Troubles while standing in Migros (basement) at the checkout: It was not possible to open the app for payment without having internet access! Can you please extract the payment feature "Digital PostFinance Card" of having to have internet, since it is not necessary for the payment itself.
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by T####:
by T####:
Inpayment slips scanning didn't recognize corectly and didn't validate the reference number on the invoice and I have to pay CHF30 for tracking back my transfer. You shouldn't provide functionality that is not reliable.
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by T####:
by T####:
Every time there is an update I have to register again the same card for making NFC-chip payments. It's quite unfortunate to be able to pay one day at the counter of the supermarket and the next day not because the last update cannot reuse the previously registered card.
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by T####:
by T####:
The app has improved a lot! It's really cool that I can use my PF Card with NFC Android Tap&Pay. The UI is nicer but still a huge mess, no consistency and very little logic (complaints regarding UI&UX have been met with "it's according to CI rules" and "es wird keine Stellung genommen" which is disappointing). The biggest pain point for me is that there still are no credit card features. I can't see my CC payment history, available limits or maybe even push notifications on payments (as SMS notifications have a lower limit of 40.-). Would be great to get all the CC features into the app. (Btw. On Android 8.0 Oreo I keep getting crash notifications from the app) //Edit: The Digital PF Card can not be registered anymore. Error S416. The called the contact center but even after many tries it did not work anymore. This happened after a complete reset of my phone and subsequent app reinstall.
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by T####:
by T####:
Scan feature doesn't work if recipient account 6 digits or shorter. This is super annoying.
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by T####:
by T####:
Impossible to use, crashes when sends sim card authentication. Logs have been sent.
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by T####:
by T####:
Love the NFC card feature - finally I can use my phone to pay even without internet connection. Worked flawlessly so far!
P
by P####:
by P####:
Ich finde keine Option die Sprache zu ändern.
T
by T####:
by T####:
sehr guet. danke
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by T####:
by T####:
Is quick and easy.....
by A####:
My SIM card dose not contain mobile id feature but when I use BCV bank mobile app, it easily provides me option to login through app without need of any device. But with post finance app everytime i need the device to insert card to login which is quite annoying and dose not provides efinance view directly rather giving option only to see fast service view. Not completely a best app.