Dangerous driving and drivers that don't know where they're going. Many cannot speak a basic level of English. Me and my family will not use this taxi company in future
Started using the app again recently but when I booked a car 24 hours in advance, it didn't turn up on time. When I queried by phone I was told that despite booking in advance, if they're busy, you still have to wait!
An excellent service always
When ever you pre book a taxi with this firm they NEVER arrive on the booked time, it's always up to 1 hour after the pre booked time. Thanks again for making me late for my interview when I arrived they refused to see me. Will NEVER use you again. Avoid at all costs if you use this taxi to arrive somewhere important on time. Why offer a pre booking service when they don't arrive on time and call staff make nothing but daft excuses as to why these pre booked cars are ALWAYS late !!!!!
I was informed yesterday by the driver that if I book the taxi I have to let them know it's a wait and return. That means I have to phone up to get this service. You say "jump the queue" by downloading the app and booking through it, yet you have made no provision for wait and return on the app. You need to add this to your app so that people like me can tick the yes box for wait and return, or the no box if it's not required then that way everybody knows where they stand. So come on get this sorted out.
App claims there is no network connection even though wifi+4g+phone connections are in place. Is it that hard to send confirmation code via provided email?
Also much more reliable than when calling to book
Such a good idea so handy. Brilliant app
All sorted now. Just a gli r ch over christmas period. Thankyou A2B
App is not sending me a text with a confirmation code.
Mr shahdul islam
Bookings are easy to make and it remembers your most used addresses.
Good app till you need to use a staff discount code
Can't register just says unable to register do you have network signal. Used to work well tried to uninstall and reinstall no joy.
Great app have been using a2b for years and this just tops it off nicely don.t use uber never will as long as drivers of all firms stay loyal and stop chasing £££s first class
Use it all the time and now you can pay by card, even better!
As far as I can see, you can't set a destination in the new app. If I'm going to a train station or airport then I want a2b to know so they can make sure I get there on time. Worse than this, it updates your booking time adding the expected delay for the taxi to come! For example, I try book a taxi for 7:45, app says there is a 25 minute delay, and so books taxi for 8:10. A2B don't start looking for a taxi for me till 8:10, which then takes ages! Use the app if you want to double the delays!
Great app. Have had no problems at all
Does not work well problems with app so in the end had to get an Uber car which was cheaper than A2b as there was no surge no more A2b they take ages answering the phone app is not good A2b is going doomed
The app is a revelation. No more surly telephone calls trying to book a cab that never turns up.
Registered entered code went to my address Crashed. Tried same process Crashed again! Waste of time
Started using Uber because their last app stopped working and their phones just ring unanswered. New app still crashes and is totally unusable.
Who needs Uber well done A2B