When I try to snap a pic of my receipt, it will not focus. My camera works fine, so that's not it. I wind up having to email my receipts to customer service with a pic attached. Other than that, the app is fine. Problem is, it's been this way for quite some time.
I would give this app 0 stars if I could. I sent a receipt in and now I can't get anything to load. Also the free drink code disappeared because my phone went to sleep, not because the code expired.
I only downloaded it to do the points to get one shirt but this thing was programmed by a child! the camera will be blurry you get it readable click to take the picture and blurs the whole thing out and then provides no preview like it should so your left to submit them not knowing and EVERY submission thus gets denied my camera works perfect in every other application I'm bout done going there and with this app as I have spent over enough for a shirt yet can't get it!
No freakin pics of any of the food. Probably not gonna waste time going in just to see how good things look. Fail!
Cannot access points or snap a receipt anymore. Each feature does not load. It simply keeps showing that it is loading but never does. I uninstalled and reinstalled the app and now I can't even log in!
Not sure what's going on but it worked fine up until about a week ago and then first, locations disappeared off the list and now it won't do anything...it just says "loading" but never does. I even tried uninstalling and then reinstalling the app and still didn't work. I can't see or use the points I have built up....frustrating!
It was working fine till I updated , now can't see rewards I had saved up.
Would love to be able to use this app but I can't even sign up for rewards! Just says loading!
It takes pictures upside down. It's such a pain in the ass trying to line up the receipt when the axes are inverted...
Eveytime i play the game, an unexpected error occurs.
I'm a regular for Tuesday night trivia and this app has netted me a good deal of free food over the years
Excellent way to get free stuff
Worked great on the S3 and the S5. SAD NOW with the S6. :-( CAN'T TAKE CLEAR PICTURES! This has been an issue now for at least 4 months and I've been patient and thought they would fix it. You can still email your receipts and they will give you points. Love everything else about Fuzzy's but this app is pretty much useless.
Worked on old phone, got a new s6 and won't focus. They also do not respond to emails when you send receipts manually. Been like this for over 6 months. Have sent several emails and no response. Don't waste time
I have an HTC One M9 and can't submit receipts. I always receive rejection emails that the images are blurry. They look great on my screen but the Preview option apparently doesn't function properly. The game is addicting but if I can't earn points as advertised, the app is gonna have to go. 1/14/2016 UPDATE: changing my rating to 1 star as the app still rejects my receipts. (Wish I could give it a big fat ZERO!)
Fuzzy's is the most amazing restaurant ever and I go there all the time! I love fuzzies! However the app sucks. My pictures never come out and I always get an email saying that the receipts were too blurry. Which sucks for me because I go there at least 4 times a week
Just downloaded this app to take pictures of receipts for rewards. The camera will not focus my camera to let me take a picture. Everywhere I point the phone, the picture is extremely blurry. Any other app I try, including the camera app itself is auto-focusing the camera just fine. Using an LG G4.
My Moto X wouldn't work at all - camera image is black. Bummer, I've gotten two t-shirts because I eat at Fuzzy's all the time. Update: someone stole my Moto X, and the new phone works fine. I'm back in the Fuzzy's T-shirt game!
Camera in app hasn't focused for months now! So every time I upload a receipt for points, I receive an email that it was rejected because it can't be read. Every time I reply with the issue about the camera, they give me my points, and can all of a sudden read the receipt well enough to see the amount. So frustrating!
You will not earn rewards, as this app lacks the ability to snap non-FUZZY pictures of receipts... No other way to get credit. Worthless app.
There's something WRONG with ur APP!! Reciepts are fuzzy is it because u dont want to give points??? 1/2 star or NO STAR
Impossible to get credit because the camera doesn't allow to focus. Just let us snap a pic and upload it to the app.
I just went to Fuzzy's the first time and it was good! I decided to get the app. I have a Galaxy S6 and am not able to snap a picture. This app seems to need an update or 2.
Have tried this app several times over 18 months and three phones. The rewards program to take and submit a pic never works. Just enjoy your tacos and forget the app.
The app is great and does what it says. HOWEVER, now that I have upgraded to a Note 5 it cannot take pictures now. It just gets really fuzzy when it tries to take pictures so I cannot get the points I have earned by buying things.
Just upgraded my phone. Can't use the app anymore. Black screen when trying to take image of receipt.
HTC1 M9: Every receipt has to be resubmitted, no flash in app, won't let the photo be previewed for clarity, doesnt save the photo in the gallery, poor customer service for app. Wish it was better, I love fuzzys.
HTC camera won't focus w app so they can't credit receipt BUT LISTEN UP (1) snap a good pic & save it (2) Submit a pic thru the app (3) Fuzzy 's will email to tell you pic was blurry (4) reply to email w attached good pic (5) Fuzzy 's will add points. NOT a big deal at all until this is fixed. And Fuzzy 's is fast about it.
This app is crap! Every time I submit a receipt to get reward points, it has been rejected to because it's too blurry. After resubmission...still no points. This app is "Point-less"!!
I was suer excited to use this app. However, I have a Note 5 and it gets super fuzzy when trying to take the picture. I know the app is called "Fuzzy's" but dang...
Have had a couple of receipts rejected because they say too blurry. When snap the receipt looks clear to me but can't verify picture being sent. Need ability to manual focus when taking pic and need static file to show that is being transmitted.
Camera feature doesn't work on my HTC One M8. No preview shows up (it did on my old phone) so 100% of the time instead of points I get an email saying they can't read my receipt. Making this app completely worthless. Looks like others are finally upgrading their phones and having the same trouble so let's get this app fixed. Seriously, fix this camera issue. This app hasn't been updated in almost a year, did you lay off your programmers, or what?
Upgraded to note 5 and now all pictures are blurry only when trying to submit fuzzy receipts
I started using the app while I had an iPhone and loved it. Since then I have switched to an Android phone and have tried to use the app to take pictures of my receipt. However it will not let me take a picture. When the snap screen comes up, it is a black screen. This is the only app I have this trouble with and I have the latest version of the app installed. I sent an email to them a month ago and they haven't contacted me. I am disappointed that I cannot use the app any more.
The "camera" worked great on my s5 and I have upgraded to the 6. Went to go upload my receipt and it no longer takes a picture. Just stays blurry. It won't focus.
When taking a picture of a receipt, the screen does not accurately show what will be captured making it very difficult to get an image that will be accepted. Takes several tries with a day wait each time.
Love the concept, but it won't focus the camera on my galaxy s6 to be able to photograph reciepts. Blurry every time, and no option to attach a photo from the gallery. My camera works fine in every other app. Happy to change my review if this issue is resolved, but as it is I have no ability to submit reciepts. :(
The app would have been rated higher if the location was not picking up as a different state. Unfortunately, there's no way to manually correct it so I can't enter my receipt for rewards points.
Camera won't work when taking pic of receipt. It just shows a black screen. Camera will work though when using Fuzzy's Filters and posting a status. Go figure...
My new Samsung note 4 can't even download this app. I'm sure that's why I'm reading that allot of people are having problems with taking pics also.