Call Tracker for Salesforce
Free App
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About Call Tracker for Salesforce
This app provides ability to quickly add calls to Salesforce directly from your Android mobile phone.
Features:
- Easily track incoming and outgoing calls as Tasks in Salesforce
- Ability to attach calls to the following records in Salesforce: Account, Contact and Lead
- Add Voice Notes
- Create rules to enable disable automatically call tracking for Contacts
- Busy? Add calls later from your Call Log
- Track calls offline - pending activities will sync automatically when internet connection is restored
- Supporting different Salesforce accounts
If you have issues configuring this application or getting access to your CRM, please contact us using the application: tap the menu icon in the upper-left corner and select the “Send Log”. We are happy to find a solution!
This is10-days fully functional trial version.
Requirements:
1. An existing Salesforce account is required for Akvelon Call Tracker.
2. API Access must be enabled within the Salesforce account. Currently, only Enterprise Edition, Unlimited Edition and Developer Editions of Salesforce have API access. Please note that API Access can be enabled for any other edition as an extension. Contact your Salesforce sales person for more details.
3. To begin, a Security Token is required from Salesforce. Login to the link below to access a personalized Security Token:
http://help.salesforce.com/help/doc/en/user_security_token.htm.
The most common issues and how to resolve them:
1. If you get Invalid username, password, security token; or user locked out message - make sure you entered correct username (email address), password and security token. Use the same email address and password you use to login to your Salesforce organization. An incorrect security token is the most common problem. Don’t confuse “l” (lower case “L”) with “1” (one), or “O”, “o” and “0”. It’s usually best to copy and paste (use your phone menu copy and paste commands) instead of entering the key by hand.
2. If you get API Disabled message - please ask your Salesforce administrator to enable API for your Salesforce account.
Features:
- Easily track incoming and outgoing calls as Tasks in Salesforce
- Ability to attach calls to the following records in Salesforce: Account, Contact and Lead
- Add Voice Notes
- Create rules to enable disable automatically call tracking for Contacts
- Busy? Add calls later from your Call Log
- Track calls offline - pending activities will sync automatically when internet connection is restored
- Supporting different Salesforce accounts
If you have issues configuring this application or getting access to your CRM, please contact us using the application: tap the menu icon in the upper-left corner and select the “Send Log”. We are happy to find a solution!
This is10-days fully functional trial version.
Requirements:
1. An existing Salesforce account is required for Akvelon Call Tracker.
2. API Access must be enabled within the Salesforce account. Currently, only Enterprise Edition, Unlimited Edition and Developer Editions of Salesforce have API access. Please note that API Access can be enabled for any other edition as an extension. Contact your Salesforce sales person for more details.
3. To begin, a Security Token is required from Salesforce. Login to the link below to access a personalized Security Token:
http://help.salesforce.com/help/doc/en/user_security_token.htm.
The most common issues and how to resolve them:
1. If you get Invalid username, password, security token; or user locked out message - make sure you entered correct username (email address), password and security token. Use the same email address and password you use to login to your Salesforce organization. An incorrect security token is the most common problem. Don’t confuse “l” (lower case “L”) with “1” (one), or “O”, “o” and “0”. It’s usually best to copy and paste (use your phone menu copy and paste commands) instead of entering the key by hand.
2. If you get API Disabled message - please ask your Salesforce administrator to enable API for your Salesforce account.
All Application Badges
Free
downl.
downl.
Android
4.0+
4.0+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Fixed issue with purchased license not being applied
Fixed issue with purchased license not being applied
Version update Call Tracker for Salesforce was updated to version 2.1.0.1288
Version update Call Tracker for Salesforce was updated to version 2.1.0.1232
What are users saying about Call Tracker for Salesforce
X
by X####:
by X####:
I found this app very useful, and I've been a faithful subscriber ever since the app became available on Android. However, with the price increase to $13/mo. to renew this year (2016) - I simply cannot justify the expense. I would recommend you grandfather faithful customers like me on the terms we've been paying for years. Also, if you are going to start charging astronomical prices, you'd best deliver astronomical new features and advancements, for starters; add the ability to more comprehensively manage and close events, not just tasks. There's so much more that could be done, but more than doubling the price for the same old product, features, and functionality is unconscionable!
X
by X####:
by X####:
Very useful app, but really guys, those prices are ridiculous! I'll just take the extra step to Log a Call through the Salesforce1 app.
X
by X####:
by X####:
New pricing is crazy as usual they got greedy CYA. Dont understand why developers think this sort of thing is okay to do to customers.
T
by T####:
by T####:
Just wish it wasn't so expensive after the free trial
X
by X####:
by X####:
Nice
N
by N####:
by N####:
I can't get my code I've tried everything i can't get it.i want 2 uninstall. Terrible.
E
by E####:
by E####:
Great during busy times.
Q
by Q####:
by Q####:
The app is just clunky and constantly reminding you that you are on a trial.. It's a little upsetting.
Q
by Q####:
by Q####:
Easy and automatic call log synchronizing
Q
by Q####:
by Q####:
I can't understand this app tell me about this what is security token
Q
by Q####:
by Q####:
Limited information logged. Must go back into SFDC and complete forms but good tool for reminder to complete CVR
I
by I####:
by I####:
Very good
Q
by Q####:
by Q####:
Awesome!
X
by X####:
by X####:
Cool app
Q
by Q####:
by Q####:
good
Q
by Q####:
by Q####:
Great App
Y
by Y####:
by Y####:
Really smooth operation,, pops the tasks right into SF. Only drawback is that sometimes the call is out of sync with the dialogue that comes up. The dialogue may be running one call behind
O
by O####:
by O####:
Could use further functionality to allow status and completion updates
Q
by Q####:
by Q####:
When you first log in, it is a pain getting that token in there...but once you do, pretty easy to log calls on the go..handy!
Q
by Q####:
by Q####:
I'm always on the road I'm always moving in mobile and the system really allows me to keep track of my business contacts business communication and what I'm doing and with who I'm doing it with
V
by V####:
by V####:
Token is not working:( I bet is a good app if I could just get in there!
Q
by Q####:
by Q####:
Just what I needed
W
by W####:
by W####:
Few glitches. Overall awesome
Q
by Q####:
by Q####:
vimal
Q
by Q####:
by Q####:
I like it
Q
by Q####:
by Q####:
Mohamed
D
by D####:
by D####:
I can't get my code I've tried everything i can't get it.i want 2 uninstall. Terrible.
Y
by Y####:
by Y####:
Ok so far.
V
by V####:
by V####:
Great during busy times.
Q
by Q####:
by Q####:
Great
Q
by Q####:
by Q####:
Vvy
Q
by Q####:
by Q####:
Operation flow can be shorter... Recording of audio does not work on android. Besides that, its the only app that I have found to work for the purpose.
Y
by Y####:
by Y####:
I purchased this app to update my call logs to Salesforce. So far it's been well worth the money because I can service my accounts & sell to my prospects without the repetitive minutia of data entry. Therefore I can focus on ultimately more important tasks like closing & winning more business.
A
by A####:
by A####:
Dnt waste ur time wth dis app
M
by M####:
by M####:
no response to customer service, can not register product to even try. waste of time!
U
by U####:
by U####:
Help tried both your Apps
C
by C####:
by C####:
He f2f husky
I
by I####:
by I####:
This is exactly what im lookin for, but unfortunatly i do not have the duration of the call, which would make my life easier at invoicing.
S
by S####:
by S####:
Using with salesforce, great way to ensure your team log calls and create tasks.
by V####:
He f2f husky