Aspect WFM Mobile - Enterprise

Aspect WFM Mobile - Enterprise Free App

Rated 2.10/5 (112) —  Free Android application by Aspect Software

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About Aspect WFM Mobile - Enterprise

Aspect Workforce Management Mobile provides immediate access for agents and supervisors to Aspect Workforce Management directly from a tablet or smart phone device. Empower agents to self-manage schedules remotely, and provide supervisors with the tools to track schedules, agent requests, as well as intra-day performance statics "on the go".

Agent Functionality:
View individual agent schedule data
View existing and add new Workforce Management Exception Requests
View personal account balance data
View agent productivity statics
Ability to receive push notifications on Workforce Management events
*If enabled through Workforce Management Notification Server

Supervisor Functionality:
View individual agent schedule data
View team schedule data
View existing and add new Workforce Management Exception Requests
View intra-day performance statistics
Send notifications to an individual agent or an entire team of agents
Ability to receive push notifications on Workforce Management Events
*If enabled through Workforce Management Notification Server

The Enterprise Edition includes the ability to receive and immediately take action on critical notifications from Aspect EQ Inform. These notifications include Overtime, Voluntary Time Off and Broadcast notifications.

*Additional services and installation required for this functionality.
*The application requires the ability to access an internet connection in order to receive push notifications as well as any other activity and functionality (view schedules, make requests, etc.)

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How to Download / Install

Download and install Aspect WFM Mobile - Enterprise version 2.3 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.aspect.eqinform, download Aspect WFM Mobile - Enterprise.apk

All Application Badges

Free
downl.
Android
5.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
[Bug Fix]: Registration gets deleted when the phone storage is low.
Our technical support covers only devices installed with Marshmallow(6.x) and Nougat(7.x).
Version update Aspect WFM Mobile - Enterprise was updated to version 2.3
More downloads  Aspect WFM Mobile - Enterprise reached 10 000 - 50 000 downloads
More downloads  Aspect WFM Mobile - Enterprise reached 5 000 - 10 000 downloads

What are users saying about Aspect WFM Mobile - Enterprise

T70%
by T####:

i was able to get past the link then inget a white screen and cant going any further i rather stick to the site on my browser then this

B70%
by B####:

Love it! It's convenient being able to check my schedule and request time off through my phone.

M70%
by M####:

Since the last update, cannot use app. Won't allow me to log in at all

P70%
by P####:

I can put in time off and check to see if vto is available right from home

X70%
by X####:

Was working really well for 3 months. The just stopped. Couldn't log in wouldn't connect with server or anything.

O70%
by O####:

Couldn't login... Kept getting error message.

K70%
by K####:

New version still doesn't allow you to see Intra-Day Staffing so what's the point!!!!!

H70%
by H####:

Won't even let me login. I keep getting 404 error code.

N70%
by N####:

Works great. I just need to be able to see group balance for time off and intra-day staffing balance for VTO/OT availability then it would be perfect.

E70%
by E####:

it doesnt let me log in. i already uninstalled n installed back in..

C70%
by C####:

Still not able to see the intra staffing schedule even though the poster updates at work said we could. Is annoying having to go to another brower to see the intra staffing

F70%
by F####:

If you are having issues, delete and reinstall. This allowed all the new options for me.

Y70%
by Y####:

This app will not take my login and it needs to work properly everytime, as much money the company makes this app should not fail.Also ppl shouldn't be held accountable or have to go out of there way going to work just to put in vto due to the app failing.worst exp ever

J70%
by J####:

To see pto/vto you have to uninstall and reinstall the app. Once I did that I was able to see it, however there is a greater lag in time it takes to go from viewing vto to getting to your schedule then getting to add a request for vto. If they would fix that lag or make it quicker to get to request it, if rate higher.

R70%
by R####:

App is OK. The last email pish for it said it would now include INTRADAY STAFFING to view real time availability for OT/VTO... but still no option found for that. Blindly applying for VTO and OT is stupid IMO

A70%
by A####:

It never works! Uninstall, reinstall. Nothing. Horrible app.

Z70%
by Z####:

No clue what the app does. Havent been able to register my device for months even though my company gave out a link.

W70%
by W####:

Worked for a few days and that's it. Had to keep signing in and it does not accept my username and password now. Can't see if they are offering OT at work.

D70%
by D####:

This app is extremely slow. It's a job just to check my schedule and make changes. 15 minutes and it's still not loading.

V70%
by V####:

The layout for group&intra day balances isn't showing balances on the calendar view with the date covering it. Intra day bal. List is very unattractive not easy to read

U70%
by U####:

It will let me log in, then it won't do anything. It's just a blank screen

I70%
by I####:

Never ever ever works no matter what I do. Directions provided by my employer have been followed and still nothing other than errors

T70%
by T####:

This app is only good for seeing your schedule. Mostly buggy and it hasn't changed at all in a year. Total garbage.

L70%
by L####:

Worst app EVER! Never works! Constantly just gives "webpage not available" error! Such a disappointment.

S70%
by S####:

Unreliable. Lucky if I could see group PTO balances, much less put in PTO requests. Maybe that's just my employer's setup; maybe it's the app; but either way, it's not terribly useful.

G70%
by G####:

I was supposed to be able to request time off from work while at home. I tested it at work and it worked fine. Now, when I need to request time off I'm not able to. I get an error that says "you need to restart your session, click here". Clicking "here" does absolutely nothing and there's no option within the app to "restart session" or sign out and sign back in. This app sucks. Now, I have to call in sick and take an occurrence because I can't request time off from home like I was supposed to be able to.

Q70%
by Q####:

Still garbage even after updates. Let's me log in, but does not load my teams schedules. Does not let me make My edits. Essentially all I can do is long in. Absolutely useless.

B70%
by B####:

This app is slow and unreliable. It doesn't let me view my schedule or it shows the wrong times to request time off. This app is extremely disappointing to use, and the interface is horrible!

O70%
by O####:

Doesn't work put in my company url still doesn't work. Need to fix this app.

H70%
by H####:

Need to get a better app developers, app barely works too many errors and bugs that need fixing

E70%
by E####:

It doesn't work once you put in your url it gives you the general logon screen then once you click it goes to a white screen error message. Would love to be able to use it, but can't get in.

C70%
by C####:

Once in a while works like it should but most of the time I get an error message, have to log in twice on 2 different pages, loads for a very long time after schedule anything. Lately it doesn't allow me to sign in, sign in page only reloads it does not give me any instruction.

V70%
by V####:

Needs simplicity and reliability, has neither.

I70%
by I####:

I enter the link and the page goes white and I can't log in...

T70%
by T####:

This app is just useless

L70%
by L####:

It has a lot of issues

S70%
by S####:

Will not allow me to log in now, used to work fine.

Q70%
by Q####:

It doesn't work at all. Enough said

B70%
by B####:

I cannot log into the app. Fix this!

M70%
by M####:

I will stick with Chrome. Much too buggy


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Rating Distribution

RATING
2.15
112 users

5

4

3

2

1