App crashes on attempted login
Saw the other negative reviews before downloading, but figured it wouldn't hurt to at least give it a try. Didn't think it could actually be as bad as everyone was saying...I was wrong. BCI's app has crashed over 10 times in less than an hour. I simply need to find a nearby doctor while I am out of town. A crash here and there is acceptable, but this isn't even usable. Please remove from Play Store to not waste people's time and data. It obviously has not been properly tested and shouldn't be on the market.
The BCI website said this app would be the best way to look up medical providers while on travel. The app was worthless, kept spitting out disclaimers regarding its imperfect, and then kicked me back to the BCI website for me to muddle through again. Do not bother using this app. It is useless.
Can't log in because it shuts down when you enter your credentials
If I could rate lower than 1 star, I would. I'm just trying to find an in network doctor and the website wouldn't work on my phone so I downloaded the app, and it crashes every time I try to use it. Worthless. Very frustrating
Come on BCI, new version (2.1.3) still force closing on login attempt. Not sure how this didn't make the bug fix list as in fairly certain I'm not the only one experiencing this. Guess I'll keep trying to login and sending crash reports. Oh, while you're at it, update your copyright year. smh Update: More than one month on and there had been no reply from the developer or from BCI. What a shame and what a waste. It's a good thing I happen to live in an area with good cellular reception and data speeds so I can use the website. I hope this would be the case if I ever needed to access my BCI account in the event of an emergency.
I can't look up an urgent care provider to save my life (figuratively not literally at least) and their website might be worse saying there are exactly 0 medical providers in Idaho.
Couldn't even start using the app. Should be able to give this 0 stars.
Can't see my claims. What use is this, then? Just another waste of space app.
Crashes. I've never gotten past the login screen. Waste of time, like so many other things about BC!
App crashes before I can even atempt to log in, useless
All this app does so far is crash and take up space on my phone.
Crashes every time I try to log in.
Can't even log in without it crashing!
Just installed and I can't even log in yet due to constant app crashing.
When I put in my credentials and hit log in, app immediately force closes. Verizon galaxy note 5.
Doesn't work. Login & the app crashes.
App closes every time.
I was able to login but it keeps crashing when I try to view the is card. Keep getting "error 605" and then it closes the app.
App closes when you try to log in every time. Just wanted a way to see my dependants. Cant do it on their website and their app is a joke thanks blue cross.
Forced crash every time I opened it
Can't even log in. Every time I try it says this app has closed unexpectedly. Please fix
I have tried several times to locate doctors and the app keeps closing. While traveling I attempted to locate services, it won't even begin to search. Just keep getting error message of "unfortunately BCI has stopped working". I am not sure why this app even exists, it has never been a help. Finally deleted it.
This app shuts down any time anything is submitted. It won't even successfully allow a login. Entirely useless.
I couldn't even sign in. Uninstalled almost right away. Too bad.
Forced close worst software out there
Sucks it doesnt work
Tried to create an account, but once I put my demographics in, created a username & password, it then goes to security questions. Well, there are three drop down boxes, BUT NOTHING DROPS DOWN THEREFORE U CANNOT PROCEED!
Force closes upon trying to sign in. Please fix.
Crashes on login - Android 6.0 marshmallow
What is the point of this app if it won't allow you to view the most important piece of information for a policy, and the number 1 reason someone would visit the app or website. Please allow us to view claims information. This app is useless without it.
Crap. Do not count on this app if traveling outside the country. When visiting Mexico, the app said there were no doctors within 100 miles of Puerto Vallarta! B.S.! Fortunately, it wasn't extremely serious health issue and I found a way to deal with the situation on my own WITHOUT this app. Will delete for sure. It lacks substance and assistance. I do not recommend this.
The app sucks just as bad as their insurance.
Not as challenging as Angry Birds, but definitely more attractive.
Love the fact I can pull up my id card with it and find providers easily. Although I wish I had the choice to view my vision and dental benefits not just my medical.
This app sucks
I did it know idaho its close then away.
Won't allow me to download. package not signed correctly.