VCPL

VCPL Free App

Rated 3.44/5 (306) —  Free Android application by VCPLCNERGEE

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About VCPL

Description
The MyApp is made exclusively for our subscribers.It can be used for Android OS 2.3 and later. Using this app an existing VCPL subscribers would be able to:
Renew broadband account :
A subscriber can renew broadband account by clicking on the renew now button on the home screen. Payment can be done through credit / debit card, net banking or can put in a payment pickup request to the collection team for making a cash or cheque payment.
Upgrade existing broadband package :
A subscriber can upgrade existing broadband package by clicking on the Upgrade Package button on the home screen. Following options are available
Next renewal :
Subscriber package will be scheduled for upgrade when his current plan expires.
Immediate :
Subscriber package will be upgraded to the chosen plan with immediate effect and no adjustment in the amount.
Conversion :
Subscriber package will be upgraded to the chosen plan with immediate effect and with adjustment in the amount previously paid on a pro-rata basis.
Put in a payment pickup request :
Subscriber can put in a payment pickup request with the company. A date and time can be selected through the option and the same is captured and conveyed to the collection team for further action.
Register a complaint :
Subscriber can launch a complaint through the app.
Get notifications :
All notifications related to renewal reminders, pickup request status, complaint status and value added services will be visible under the notifications tab of the app.

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Download / Install

Download and install VCPL version 5.3 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.cnergee.myapp.vcpl, download VCPL.apk

All Application Badges

Free
downl.
Android
2.3.3+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Version 5.3
* Bug Fixing.
Version update VCPL was updated to version 5.3
More downloads  VCPL reached 10 000 - 50 000 downloads
Version update VCPL was updated to version 4.01
More downloads  VCPL reached 5 000 - 10 000 downloads

What are users saying about VCPL

S70%
by S####:

Please don't download this useless app. They will never acknowledge your complaint. It's better to go and shout in their office to get your job done. Complaints are ignored as usual. Don't bother raising a service request on this app. It will remain unattended for 100 years.

L70%
by L####:

Typical complaint scenario. Me- My internet is down They-WAN light blinking? We are refreshing it from here. Remove the router adaptor for 5 mins. Me- *calls again* - It is still down They -We have logded a complaint. Next day -* Repeat scenario. *

T70%
by T####:

Worst app... D they don't know what they are doing.

I70%
by I####:

Worst people..worst service..i think they are gundas.cheaters...m not going to use..vvvvvbad

U70%
by U####:

Frm my personel experience , whenever i logged my complaint through this app...i have always received a satisfied solution...overall i am happy abt it.

V70%
by V####:

Vcpl team show date and time whn we complaint

D70%
by D####:

Not satisfies using vcpl

W70%
by W####:

Very useful app...and positive response...It's a value add...good app.

Z70%
by Z####:

Worst service provider is "VCPL". DON'T EVEN THINK OF USING THIS SERVICE.. CUSTOMER SERVICE TEAM "HARDLY" ANSWER YOUR CALL...

A70%
by A####:

Worst service . Net down or no connection when required . Upgrading package is useless. Customer care zero commitment .Avoid sharing service person number.

R70%
by R####:

Useless Application...Staff is clueless about handling online transaction...never renew through the Application... absolute waste of time and energy...

Y70%
by Y####:

Ganta speed hai 5 days sey complaint kar raha Kal hoga kal hoga Hora hi nahi

F70%
by F####:

Not that great now a days speed is not good...

C70%
by C####:

Akhand Qutiyapa service

E70%
by E####:

Nice app

N70%
by N####:

Never pay online from this app. Once you pay, your net connection won't be started automatically, you still have to make a call to suvidha office and tell them the issue. This makes no sense at all in paying online. Happened for 3-4 times with me consecutively.

H70%
by H####:

Net service is not upto the mark to much fluctuations of speed and also u people are throttling the bandwidth on some sites and keeping the speed below average or pathetic. Please improve these issues and keep the service up & running. Anyways the App is good

K70%
by K####:

Loosers sitting in customer care. Dey cannot resolve the issue I made card payment but account not renewed and des ppl won't even chk and are asking me to contact the local place. If I had to contact dem I wud have renewed frm Der itself y use app. Pathetic.

O70%
by O####:

The worst service by far, does not receive the OTP even after trying on multiple occasions. VCPL already had a useless customer care now they have an even worse app.

X70%
by X####:

The payment gateway itself is not working. Pathetic upgradation of he app. Useless as I had to register a pick up request since online payment was not possible.

P70%
by P####:

Very good application performance is awesome

M70%
by M####:

Now better Dan before

B70%
by B####:

App is useful for recharge... but net connection is down these days

Q70%
by Q####:

Great app very helpfull

G70%
by G####:

Bole power full​ app for local internet service

W70%
by W####:

Even after connecting to the mobile or wifi network I m not able to make payment

A70%
by A####:

I have complaint about my net is not working they are giving only many hopes but still technicians are not comming as per timming. taking more than week to fix problems.

J70%
by J####:

Most pathetic apps. It wont allow u to do nythng. I tried making payment n d error i get is no internet connection. Non of the tabs open. Every tab has a error to it

V70%
by V####:

So many times net not working I registered a complaint but technician are not coming like I complain in the morning he is come around 5 or 6 pm. As far as rating is concerned their is no negative rating.... Unfortunately to post this comment, out of will i have to give 1 Star,otherwise Play Store won't allow to post this

D70%
by D####:

Poor App, Poor technology and on field support. It's a sheer waste of MONEY subscribing to VCPL. It's always down n Tech support's standard answer is RESTART the Router. They never accept or acknowledged the fault in their network. The INTERNET services are either down or providing slowest internet (Slower than a SNAIL) 80% of time... Do we have an Alternative???

W70%
by W####:

The app is good for checking the usage and easy payment. But the technical/service support not at all improved. Still takes more than 4 days to attend connectivity issues. Good app supported by good service makes sense. The service provider may wish to improve the same

Z70%
by Z####:

The worst internet provider I have come across. Unprofessional staff who does not know what customer service is. Only thing that they are very punctual about is collecting the payments. Running the business with dadagiri.

A70%
by A####:

Serivce very bad..they telling speed is 4mbs..but its speed is less than 2mbs and its going down always...rate is too much. Serivce is very bad..log complaint then als technician not came.......

R70%
by R####:

Extremely convenient app. Good features and online renew option is quite good. Though Profile feature is buggy and gives error. Connectivity is bad, every now and then the net is down or there are speed issues.

J70%
by J####:

I purchased Rs.3600/- pack for 6 month and I used service of one month but not constantly, daily basis net are not working properly, I am register many complaints, but issue is not resolve. VCPL very bad service and west of money as well as time .

Y70%
by Y####:

Logon ko chutiya banane ka kaam karte hai. Kabhi bhi complaint register karna chaho toh in k line busy rehte hai. Aur compliant register ho bhi gayi toh bass bolte hai engineer aayenge service k liye lekin koi aata he nahi. Logon ko chutiya banate hai ye log .plan khatam hone aaye toh call karte hai payment k liye lekin kabhi customers ko review puchne kabhi call nahi aata. Guys if anyone deciding to buy their service plz don't buy .totally pathetic service provider. Don't waste your money .

F70%
by F####:

Pls don't buy connection every week problem in connection download speed very slow in 5mbps big issues in connection.

C70%
by C####:

I have complaint about my net is not working they are giving only many hopes but still technicians are not comming as per timming. taking more than week to fix problems.

E70%
by E####:

Disgusting technical support. They have recruited illiterate people for customer support...and don't know why they call the technicians as engineers.... disrespecting true engineers.

N70%
by N####:

Day by day service is getting degraded...we are just paying money for no connectivity.after complain it goes fine for a day or so, then again same connection problem.I m tired lisning to same old excuse about server up gradation ..wen will we enjoy hassle free connection.


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Rating Distribution

RATING
3.45
306 users

5

4

3

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1