So many times net not working I registered a complaint but technician are not coming like I complain in the morning he is come around 5 or 6 pm. As far as rating is concerned their is no negative rating.... Unfortunately to post this comment, out of will i have to give 1 Star,otherwise Play Store won't allow to post this
Poor App, Poor technology and on field support. It's a sheer waste of MONEY subscribing to VCPL. It's always down n Tech support's standard answer is RESTART the Router. They never accept or acknowledged the fault in their network. The INTERNET services are either down or providing slowest internet (Slower than a SNAIL) 80% of time... Do we have an Alternative???
The app is good for checking the usage and easy payment. But the technical/service support not at all improved. Still takes more than 4 days to attend connectivity issues. Good app supported by good service makes sense. The service provider may wish to improve the same
The worst internet provider I have come across. Unprofessional staff who does not know what customer service is. Only thing that they are very punctual about is collecting the payments. Running the business with dadagiri.
Serivce very bad..they telling speed is 4mbs..but its speed is less than 2mbs and its going down always...rate is too much. Serivce is very bad..log complaint then als technician not came.......
Extremely convenient app. Good features and online renew option is quite good. Though Profile feature is buggy and gives error. Connectivity is bad, every now and then the net is down or there are speed issues.
I purchased Rs.3600/- pack for 6 month and I used service of one month but not constantly, daily basis net are not working properly, I am register many complaints, but issue is not resolve. VCPL very bad service and west of money as well as time .
Logon ko chutiya banane ka kaam karte hai. Kabhi bhi complaint register karna chaho toh in k line busy rehte hai. Aur compliant register ho bhi gayi toh bass bolte hai engineer aayenge service k liye lekin koi aata he nahi. Logon ko chutiya banate hai ye log .plan khatam hone aaye toh call karte hai payment k liye lekin kabhi customers ko review puchne kabhi call nahi aata. Guys if anyone deciding to buy their service plz don't buy .totally pathetic service provider. Don't waste your money .
Pls don't buy connection every week problem in connection download speed very slow in 5mbps big issues in connection.
I have complaint about my net is not working they are giving only many hopes but still technicians are not comming as per timming. taking more than week to fix problems.
Disgusting technical support. They have recruited illiterate people for customer support...and don't know why they call the technicians as engineers.... disrespecting true engineers.
Day by day service is getting degraded...we are just paying money for no connectivity.after complain it goes fine for a day or so, then again same connection problem.I m tired lisning to same old excuse about server up gradation ..wen will we enjoy hassle free connection.
Guys a serious recommendation please don't use their internet service. Once they get your money they are least bothered to give you the internet.
App is bad as well as technical support.
third class service regarding taking complaints or making a follow up, i think they dont need the customers.
Since i have upgrade my pack from 2.5 to 5 mbps i have seen lot of difference speed fluctuates alot during day time have problems with google playstore incredibly slow and youtube can't imagine i am paying for 5 mbps and even youtube buffers only time it works smoothly is during night time looks vcpl network is congested or doing it on purpose to save bandwidth, unhappy with vcpl service will be looking for new provider very soon.
Always issues with connectivity every night goes down standard reply restart router or no tech issues found utterly bad connectivity
No alternative to open app
Not a good app. Ticket no status is not shown
App crashesh on some option..not testing is not done!
Handle the exception efficiently.
The best broadband service in Vasai better than the dirty tikona
Very good app please do use it if you have internet or wifi
Not able to view data used and balance
The most third class service I've ever experienced. They don't deserve to be in this business and they are making this dumb app which also doesn't work. I don't understand why are you people exploiting your customers money.
Even youtube is not working in 240p...hated it... On the pamphlet they gave ad. (0% buffering on youtube in HD 3D videos) but reality is 0% working..... Plz dont go for vcpl plz i already wasted my 3225 Rs guyz. Be careful before taking connection...i hate these people...i will not suggest to anyone
I paid 860 rs and this people says we have not received any payment. .i received msg also that payment is successful. ..still they cant figured it out..dont use this app..consult the office first
The thing people tied upto the SP is thrs no othr sp on this large span ..n now these vcpl have bcm obesed with.....in a month thrs almost 5 10 times ul havw to get in touch woth the technical support with is half of the time not available ........we as a customers pay for 30 days subscription n aftr 20 22 days try our luck hard to get in touch vcpl instanet support ........seriously bugged up ........thrs no option to give * ratings in (-) minus ....good luck vcpl
This vcpl is one of the worst internet service provider. You have looted money and with shameless internet connection is disconnected
In New user form it says enquiry form.
Very useful...... liked
Best app.. user friendly
Saved no with my cable operator is an old one, and they are not updating my new # to register. N there is no way that I can register. Give me an email address to send my details to register n then I will surely gv a 5 star
Nice app.. But not able to make payment through net banking
Can't resister as a new user, fix the bugs.
Doesn't update complaint status. Same complaint nos generated over and over. Real time updates required. Payment looks like the sole focus.
Useless app, things are not working correctly.