Commerzbank photoTAN

Commerzbank photoTAN Free App

Rated 4.11/5 (5,518) —  Free Android application by Commerzbank A.G.

About Commerzbank photoTAN

Die photoTAN-App der Commerzbank

Scannen, prüfen, überweisen: Das innovative Sicherheitsverfahren für alle Kunden, die das Online- und Mobile Banking der Commerzbank nutzen.


Was kann diese App?

Diese App ist Ihr „Schlüssel“ zum neuen Sicherheitsverfahren für das Online- und Mobile-Banking der Commerzbank: photoTAN. Sie rüstet Ihr Smartphone mit der Freischalte-Fähigkeit aus, die für dieses Verfahren erforderlich ist. Die photoTAN können Sie bequem in Ihrem Online Banking Portal einrichten und aktivieren.


Was ist eine photoTAN?

Sofern Sie das photoTAN-Verfahren nutzen, ist die photoTAN ein wichtiger Bestandteil jeder Transaktion im Rahmen Ihres Online Bankings bei der Commerzbank. Sie dient der Überprüfung der Transaktionsdaten und zur Generierung der Transaktionsnummer (TAN) innerhalb von Bruchteilen einer Sekunde.


Wie funktioniert das?

Statt der bisherigen Aufforderung zur Eingabe einer iTAN in Ihrem Online Banking Portal wird Ihnen ein farbiger Barcode angezeigt. Im Mobile Banking erzeugen Sie den Code direkt mit dem neuen App2App Verfahren. Sie bearbeiten diesen mit Hilfe der photoTAN App auf Ihrem Smartphone (einscannen oder von der Mobile-Banking App starten) – und schon erscheinen TAN sowie die Transaktionsdaten auf Ihrem Smartphone. Nun müssen Sie nur noch die von Ihrem Smartphone angezeigte TAN in Ihren Computer eingeben oder den Auftrag für die Mobile-Banking App bestätigen – fertig!


Wie sicher ist dieses Verfahren?

Das photoTAN Verfahren ist eines der sichersten Verfahren, das es derzeit auf dem Markt gibt. Vor allem die Durchführung von Transaktionen mit zwei getrennten Kanälen macht die photoTAN so sicher! Außerdem:

• die Signatur
• die verschlüsselte Datenübertragung sowie
• die unverfälschte Übertragung auf das Smartphone.


Weitere Informationen zum neuen photoTAN Verfahren finden Sie unter http://www.commerzbank.de/phototan.

Folgende Berechtigungen auf Ihrem Gerät werden benötigt:
- "Kamera" zum scannen der photoTAN Grafik
- "Geräte-ID & Anrufinformationen" im Rahmen des Sicherheitskonzepts der App zum Schutz vor Missbrauch. Es wird nur der Teil "Geräte-ID" benötigt, abhängig von der Android Version ist es nicht möglich nur alleine dieses Recht anzufordern. Die PhotoTAN App der Commerzbank greift zu keinem Zeitpunkt auf Ihre Anrufe, Historien oder andere persönliche Daten zu!
- "Vibrationsalarm steuern" um ein Vibrationsfeedback beim erfolgreichen Einlesen der Grafik zu geben

Selbstverständlich verwenden wir die Berechtigung nicht für andere als die oben angegebenen Zwecke.

Achtung:
Die photoTAN App der Commerzbank ist mit dem "Xposed Framework" NICHT verwendbar. Um die photoTAN App zu verwenden müssen Sie diese Software komplett de-installieren. Bei installiertem Xposed Framework beendet sich die App sofort nach dem Start OHNE Fehlermeldung.

Wir bedanken uns für Ihre Kommentare und Bewertungen. Hinweise, Fragen oder Anregungen nehmen wir gerne jederzeit auch über www.commerzbank.de entgegen. The photoTAN app Commerzbank

Scanning, check transfer: The innovative safety procedures for all customers who use the online and mobile banking at Commerzbank.


What can this app?

This app is your "key" to the new security procedures for the online and mobile banking at Commerzbank: photoTAN. Equips your smartphone with the safety disconnection capability that is required for this procedure. The photoTAN you can set up and activate the comfort of your online banking portal.


What is a photoTAN?

If you use the photoTAN procedures that photoTAN is an important part of any transaction within your online banking at Commerzbank. It is used for verification of the transaction data and to generate the transaction number (TAN) in a fraction of a second.


How does this work?

Instead of the prompt for a iTAN in your online banking portal, a colored bar code is displayed. In mobile banking you generate the code directly to the new App2App process. To edit this using the photoTAN app on your phone (or scan start from the mobile banking app) - and TAN and the transaction data will appear on your phone. Now you need to do is enter the displayed from your smartphone TAN in your computer or confirm the order for the mobile banking app - that's it!


How safe is this procedure?

The photoTAN process is one of the most secure method that is currently available on the market. Especially the execution of transactions with two separate channels makes the photoTAN so sure! Also:

• the signature
• encrypted data transmission and
• the genuine transfer to the smartphone.


For more information on the new photoTAN method http://www.commerzbank.de/phototan.

The permissions on your device are required:
- "Camera" to scan the graphics photoTAN
- "Device ID & call information" as part of the safety concept of the app to protect against abuse. It is required only that part of the "Device ID", depending on the version of Android it is not possible only alone this right to request. The photoTAN app Commerzbank attacks at any time to your calls, history or other personal information!
- "control vibrator" to give a vibration feedback when successful reading of the graphic

Of course, we do not use the authorization for purposes other than those specified above.

Danger:
The photoTAN app Commerzbank usable with the "Xposed Framework" NOT. To use the app you must photoTAN this software completely de-install. With installed Xposed Framework, the app stopped immediately after the start WITHOUT error message.

Thank you for your comments and ratings. Notes, questions or suggestions we would take any time contrary also www.commerzbank.de.

How to Download / Install

Download and install Commerzbank photoTAN version 7.1.13 on your Android device!
Downloaded 500,000+ times, content rating: Everyone
Android package: com.commerzbank.photoTAN, download Commerzbank photoTAN.apk

All Application Badges

Good rating
Free
downl.
Android
2.3.3+
For everyone
Android app

App History & Updates

What's Changed
Version 7.1.13
Einbindung Datenschutzhinweise in die App
diverse Verbesserungen der Kompabilität der App mit neuen Gerätetypen
More downloads  Commerzbank photoTAN reached 500 000 - 1 000 000 downloads
Version update Commerzbank photoTAN was updated to version 7.1.13
Version update Commerzbank photoTAN was updated to version 7.1.8
More downloads  Commerzbank photoTAN reached 100 000 - 500 000 downloads

What are users saying about Commerzbank photoTAN

G70%
by G####:

I'd like to change the language and the device-name. It is not possible!

C70%
by C####:

Not working for xiaomi mi 4i os version 5.0.2 App version 7.1.10

T70%
by T####:

Unable to open the app

T70%
by T####:

The app was working fine on my one plus 2 until the recent update. Now it says that the photo tan is not activated. Not able to activate it at all.

T70%
by T####:

Worked great for 1+ years until last week ... suspiciously last updated Nov 18??? Hmmm. Samsung S5 Neo. Update.... their update fixed the problem...

L70%
by L####:

Honestly the commerzbank app are not good, many time it disconnect my account from the app and I end up in a foreign country not able to transfer money

M70%
by M####:

I've been using the photoTAN app for several years and it was working fine. I'm now on a Google (Motorola) Nexus 6 and recently updated to Android 7.0 (Build NBD91P). The newest versions of the app, 7.1.X including 7.1.9, don't seem to be working anymore - the app hangs on the splash screen immediately after launching. I downgraded to an older version of the app back from April (Version 7.0.1) and this one seems to be working fine. However, this is extremely annyoing since I cannot use the "Update All" functionality on my phone if I want to ignore updates for the broken new versions and without the app I cannot carry out online banking which I need to do all the time. Please investigate, devs.

X70%
by X####:

Initially this app did not work anymore on Android 6.0.1. However, after the update, everything seems to be fine, works as expected. Thanks for the quick reaction!

M70%
by M####:

20 times reinstalled yet crashing and no solution suggested wow put my money in a stone age bank

T70%
by T####:

Whenever I open the app it get crashed, and I can't scan the code!

W70%
by W####:

Deactivated itself for no good reason after a softwarevupdate

T70%
by T####:

Still not working after updating. The app shut down immediately after starting. Please fix.

M70%
by M####:

Nicht arbeit samsun 4 warum bitte bescheid sie mir . Danke

T70%
by T####:

Immediately after start app closes. App version 1.7.9

T70%
by T####:

keeps shutting down. not possible to do anything.....

T70%
by T####:

After breaking my heart initially I persisted and after hours of farting about with photo TANs it somehow worked. Not for the easily frustrated but stick with it and it will work... eventually.

R70%
by R####:

If you don't read German, you're screwed. There is no ability to change languages and with European countries filled with people from everywhere now, that's a dumb move.

T70%
by T####:

I really hate this application, never worked whenever I need it. I had to call service every time. Once I stuck in a foreign country, because of this. I needed to buy flight tickets, but thanks to application, somehow it de-actived itself and asked me activation letter when I am thousands of kilometers away. Application de-activate itself randomly. When you want to activate, Commerzbank web page shows that this device is already activated, when you want to deactivate from web page, it asks to take photo of another tan. But again you cannot because mobile app is in activation state. Every time different different errors. When application is updated, it can never work with old cache. Always you have to uninstall and remove cache and install again. But what happens if we do not have internet in our mobile at this point (another country roaming)? I think no one thought about this at all. This problem already solved in other countries by sms. When you want to use your credit card online, you just receive a code via sms and thats all, very practical and works in all situations. Why photoTan is adapted, even if it is adapted why it cannot be implemented properly, I do not understand.

T70%
by T####:

Something is wrong with the current version and it crashes while starting up every time. I've reinstalled it a few times and rebooted my phone. Now I have no means to transfer money and I'm 9 time zones from Germany.

L70%
by L####:

I don't get it. Was the idea to make a QR scanner that doesn't work? If so, mission accomplished.

T70%
by T####:

Seit einiger Zeit funktioniert diese App nicht, bzw lässt sich nicht einmal öffnen!

H70%
by H####:

Doesn't work

T70%
by T####:

Dear Commerzbank team, Thank you for replay. I have checked but I don't have mentioned app. "Xposed" - and application is still not running For testing I kill all app. but still PhotoTAN is not starting!!!

Z70%
by Z####:

App will deregister itself at random moments. The banking app also does not work at night. Being able to open the landing page does not count as 24/7 access if you cannot log in. Please stop misleading people. There needs to be a backup option and at the moment as i ve been left high and dry at a very important moment i am considering leaving the bank.

T70%
by T####:

The app is doing its job perfectly when you are capturing from a computer screen. Since everyone today is carrying a smartphone, the app should be able to capture a phototan from a mobile environment. Please fix this as it would be extremely helpful for everyone needing to do payments directly from their mobile phone.

P70%
by P####:

Hate both apps Complicated and lot of paperwork

T70%
by T####:

This app crashes automatically on my OPPO mobile phone android version 6.0.1 Kindly fix it asap

T70%
by T####:

Kann die aktivierungsgrafik nicht mehr lesen. Damit ist Online Banking unmöglich. Wieso immer so kompliziert?

D70%
by D####:

The app is great, but it is definitelly would be nice to have a password protection, if user want to have it.

T70%
by T####:

Warum kann ich die Sprache nicht auf Deutsch ändern ??!

T70%
by T####:

The app closes immediately upon opening, with no error/warning message given. Have no Xposed installed. Turned out it doesn't like having Xposed _Installer_ on the phone: uninstalling it fixes the problem. Which obviously has nothing to do with Xposed _Framework_ installed (as app description requires). Nexus 5X rooted, stock Android 6.0.1, build MTC20K.

T70%
by T####:

God, Germany is not suited for people who use their smartphones. Try ordering online and paying by your credit card: You need a PhotoTan which is taking a picture with your smartphone. The joke is I am using my smartphone. So what's next?

G70%
by G####:

Not working since more than a month now. Closes immediately upon opening. It used to work flawlessly. Now it's useless.

S70%
by S####:

Not working in my Asus ZenFone 5. App crashing once I open. Not able to scan the code. Please fix it Thanks in advance!

J70%
by J####:

Crashes on Samsung Galaxy Note 1 N7000. Please fix! Edit: Jetzt muss ich extra zur Bank nur um Geld zu überweisen. Zurück in die Steinzeit...

T70%
by T####:

So far so good, the app works fine. Just changed my limit. Wanted to change my language that didn't work....

T70%
by T####:

Does not work on the HTC10 with htc sence OS (android 6.0.1). I can open the application, but photoTan capture does not work thereby app is useless.

F70%
by F####:

The app it's not working on my phone. I tried several times to capture the photo tan and it's not possible.

T70%
by T####:

App schließt sich automatisch nach ca. 1sek. Android 6.0.1, Samsung S5

Y70%
by Y####:

App schließt nach 1 Sekund. Was kann ich tun? Kann jemand mir helfen? the app closes after 1 second when i open the app


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Rating Distribution

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4.15
5,518 users

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