app crashing when opening chats please fix
thanks for making customer-business interaction easy. this app was a long required feature.
Allows easy interaction with people visiting your website.
No push notifications.
Drift is an amazing service all around, so much it's no surprise that their mobile client would match. Modern, material and able to turn on do not disturb mode makes this one of the best services if you plan to respond to chats a lot on your phone phone.
Edit: Drift devs got the notifications up and running, and left a response on this review. These guys rock. If you don't have Drift installed on your site, you're missing out.
New update does not allow for turning Drift on or off anymore w the mobile app? Update: why I love Drift...Fast support and even updated new Android build squashing the previous bug...Thanks team!
Please improve the ux. It ain't smooth.
Great app cool Slack integration!
Rank#1 in my installed app.One of the great app in this class.
Latest version is crashing
Only app I've ever taken time to review!!
Great app. Very easy to install. Very clean look. Lead capture capabilites very good.
Wish there was at least room for 1 team member but it works so well I can't complain. +mobile app = awesome
I love Drift but the app needs work. Firstly, I don't get notifications most times and even when I do, the sound of the beep is too soft. Please fix these!
I'm frustrated that I do not have access to the email addresses of my contacts from my phone. I spent 30 minutes trying to send a follow-up email to someone that reached out to me on Drift. I had to speak to customer service, who told me the email address is neither in the mobile app, nor in the generated email sent by Drift. The only place to find it is on the website.
Switching tabs is not sleek, you'll have to click or tap on tabs before you can navigate from away from assigned to me tab and another. Unlike other apps where you'll swipe left of right depending on the tab you want to switch to. Also, I get email notifications faster than the app notification and finally, there's no option to set or configure notification sounds and vibration.
Big No.! Because of Notification sound
Notification sound is very slow.
I love you guys and I love this app and the WordPress plugin. I can't thank you enough, although please add a feature of manual notification tones as Aurelien China pointed out. Again I love you guys.
Please let us change the notification sound and vibration. I miss a lot of incoming conversations. Thanks
Notification sound is very low. Chat typing sign is not present. Need to improve chat option more live like other applications
The best business messaging app on the planet. The desktop version is what the mobile app should be, but 5 stars for getting the bigger picture. Thanks
Best app of 2017
The WordPress plugin and the web app are great. Android app needs some work. It'd be great if the chat had spell check (simple fix in the app XML file), and if the notifications worked better. Sometimes they don't come in, and I only see when I get an email from Drift.
Great app. Liked the blue icon better
Crash issues fixed within 24hours of problem raised. Thats an awesome team. And app works perfectly now. Cant thank you enough.
I'm not getting notifications ever! Please fix this. I'm using Asus zenfone 2 laser.
All great, but no notifications either!
Please reconsider notifications! Sound verry low! Verry cool app
I do not get notified when someone pings on website. It's a great app but notification sucks
Great in concept but I, like many others, get no push notifications. I have to constantly check my phone to make sure I have no missed conversations, which makes even being "on - call" a full time job. Not cool.