Love finger print log in. 5 star when you can view statements.
I have not had any problems with the app. I like it
Can't access account
Doesn't let me log in
The app works fine for me I've never had a problem logging on.
Can't pass through registration!
Worked great for me. Don't leave any blank spaces in username to avoid errors.
To the developers, thank you for the update. There are no longer errors in the payment process.
It worked for me on a Samsung Galaxy S8 plus
Does not log in, always has an error!
It is working for me. It does not make screen shots. I do not like that
Horrible. Can't login
The app itself isn't bad, but about 50% of the time when you try to log in it won't work.
I couldn't log in a single time. It keeps telling me to check my network connection and try again.
I installed this a few months ago. Its NAME IS CREDIT CARD, NOT ELAN credit card!
I can't get this app to install it says my Samsung is not eligible, what's point of having an app that only works for some of your customers but not all.
It wont work at all customer service is no help....if the problem persists im closing the card not worth the hassle. ....
Update July 2017, still same issue, DOES NOT WORK, CANNOT LOGIN. Same "Unexpected error had occurred..." issue as others. Just installed on NON-ROOTED Note-5... Just uninstalled as well!
Payment description is not accessible, I used to log in by fingerprint, our of no where they cancelled that feature. It doesn't update the statement even if I have the knowledge of how statement update works .
I was able to log in when i first downloaded it. But now it just says Unexpected error. So sad was helpful when it worked
Could never even get logged into the app despite registering on their website. Very sad!
This app is complete junk. I can't log in half of the time. It keeps having "an unexpected error". I've tried uninstalling & re-installing to no avail. The only reason I bother with it is because access to the company site is almost as big a pain & I need mobility. I wish my bank had never procured this company's services.
Sent email using link below and rejected.
I've been using this app without an problems until 2 wks ago. I can't sign in. Anyone else having this problem.
Never seen a more cumbersome banking app until this doozie. Security questions that never were choosen by me come up and the ones I did selected are deemed incorrect. I have no problem with the card issuer.
Cannot log in... Giving me "There was an unexpected error. Please try again" when logging in both with biometric and typing. Please fix. I am on a Google Pixel running Android O. Beta is over and I still cannot log in, unacceptable at this point.
I was reluctant to install because of the reviews. I guess I'm one of the lucky ones because I haven't had any log in issues many others have. I haven't made a payment yet but everything seems relatively user-friendly. Time will tell if I change my rating. I have a pixel if that's relevant.
I have a Samsung Galaxy S6 and this app is useless. Can never log in. Always says error. I can see from the reviews that many others have same issue. In this day and age with so much being through phone apps you'd think a company this big would make sure they have an app that is useable. Maybe they need to hire someone that knows enough to make this happen as their current department obviously is not getting the job done. Worst app I have. I can log in on computer through internet just fine but phone app is sadly useless.
Very easy to use
Time to fire the IT guy can't log in since latest update fix it.
I have had no issues with this app works fine for me
Not good: Try to update again please !!!
Not sure what to think. I've never been able to actually log in! Have a Visa Business Card, plenty of money in our back,but have to login using the internet eve-ery-time. Always a note that says, Sorry! I've called and complained, but nothing. I still can't pull my account. Please fix!!! I can't leave or I would! Too many points built up, and can't decide on what to buy. Believe me when I figure it out, I will. Makes Visa look bad.
I never had any trouble with this until the update I applied on 10-18-17, which causes the app to crash every time as soon as I enter my password. Way to go guys... fix your crappy app already.
Saw lots of reviews about not logging in but I don't have a problem. Will update if I do. App is easy to use but I haven't really done much on it
Works great for me.
Good app. No issues
This app functions are terrible, incomplete.
I can't login. I haven't been able to for the past four weeks. I even uninstalled and reinstalled the app. Please fix this and I will change my rating.
App is worthless. NEVER asks the correct access questions so the you can login to your account