BBVA Compass ClearSpend

BBVA Compass ClearSpend Free App

Rated 2.74/5 (190) —  Free Android application by BBVA

What are users saying about BBVA Compass ClearSpend

D70%
by D####:

Worked fine up until today and now it's just a blank screen....

W70%
by W####:

No happy at all

Z70%
by Z####:

Don't know about all the freezing and other issues peeps are having. App works great on my $29 Moto E. Love the Clearspend service. Keep up the fine work BBVA. Got the card the first week it was available so I've installed the app on a couple of phones without hitches or freezes.

J70%
by J####:

You've done one great job of displaying how little you listen or care about the customers who have taken time to specifically review this so you're aware of it's complete uselessness; yet not a single response or update. No wonder your app rating is the worst I've ever seen. I just wish I could rate the company the same. How embarrassing.

Y70%
by Y####:

This app is pathetic. Have to actually go to website to see transaction. This app shouldn't even be offered and the fact complaints date back months ago shows little concern by the company for the consumer.

F70%
by F####:

If I could give it a minus 5, I would. Works horribly on Samsung and from what I see, your developers have done nothing to fix. The card is fine, but this is the worst app ever.

C70%
by C####:

It seems you really haven't taken any steps to make any updates or Changes to this app, my question is how sorry are you for still offering substandard products to customers. This is why I have always preferred bank of America. You guys are horrible for this and you really don't care.

E70%
by E####:

I wish that I had read the reviews prior to downloading. It freezes right after log in. Waste of an app. All of your other apps work fine and are regularly updated. It almost seems like because this is an app for a prepaid card you couldn't care less about making it usable. All of your other apps have been updated in December and this one hasn't had an update since September! DO NOT DOWNLOAD THIS WORTHLESS APP!

H70%
by H####:

This app is horrible. I have not been able to log in since I downloaded. How are we supposed to check our balance?

K70%
by K####:

I love the card and bbva it self, but I hate this app. It freezes every time I open it, it just waste my phone space, and it is a waste of time. I will be sticking with the online version, if the app is fixed, I will update accordingly.

O70%
by O####:

Whats the point of putting a app on here if it freezes when u touch anything . i just got the card so i hope it doesn't charge u to load and swipe the card like the ad said when i ordered it . if having this card is anything like the app i dont want it

X70%
by X####:

App doesn't work at all, I've found uses for this card since compass said I could sign up for it, but as soon as I touch anything on the all it freezes. If I can't use the app to do anything with the card, then what is the point of the card? A waste of time with this whole bank all together..

P70%
by P####:

I do get the push notifications when I use my card so that is the only reason I'm giving it 2 stars... The app doesn't work it just freezes and then force quits

Q70%
by Q####:

Just got my card but app freezes. It is a shame that it has had this problem for months with no fixes. Doesn't reflect well on the bank. They should take this more seriously.

G70%
by G####:

Trash........just...........trash. You all should redo or just start over with some sense of reliability for this app

S70%
by S####:

Its a joke. I've yet to be able to do anything because the app freezes every time you log in.

L70%
by L####:

this would be an awesome app except it freezes EVERY TIME you open it.... fix that and then I'll give you 5 stars

I70%
by I####:

This is so complicated adding funds it keeps tell me to enter my bbva card for a funding account but when i do it still tell me to put it in heeellllppppp!!!

V70%
by V####:

I thought this card would be a good financial tool WITH the app, but now I'm regretting it.

Z70%
by Z####:

App freezes every time I log in. Unable to do anything except exit the app.

B70%
by B####:

After a year of a worthless freezing app they come out with an update. I launched it and it didn't freeze. What took them so long?

Q70%
by Q####:

BBVA charged me $4 plus plus Walmart another $4 Total of $8 to load card. CVS does not load card. Customer service is not helpful, unable to explain why this is happening, but not giving me back my money.

G70%
by G####:

The app is stable and easy for me but I was double charged once when switching to a different app immediately following a quick load. Since the money can't be moved back nothing can really be done. The card can be useful but it is not accepted places that do not take prepaid cards like Uber.

S70%
by S####:

Do they charge every time you load the card? Cause when I funded the card for $25. I received a notice saying congratulations on you first transacting and it was for the fee of the 4 dollars why will I b happy for that

L70%
by L####:

Bbva compass overspend

T70%
by T####:

I can now consistently view my financial state.

I70%
by I####:

Much better now.

U70%
by U####:

Looking for options to have my significant other share my account

V70%
by V####:

Blank screen... cant log in

W70%
by W####:

App freezes 99.9% of the time. Even worst, whenever you use this card at a store or restaurant as "credit", my available balance is printed on every copy of my receipt. I just called customer support yesterday and filed a claim. I have never delt with issues like this when i had my Rushcard.

Z70%
by Z####:

I do get the push notifications when I use my card so that is the only reason I'm giving it 2 stars... The app doesn't work it just freezes and then force quits

A70%
by A####:

Of all time. Crashes more often than my ex-girlfriend taking her kids to school. Freezes more than the movie Frozen. I would rather have malware. Worse than having Ebola. If I ever meet the "software engineer" responsible for this crime against humanity I will slap them with the slap of a million exploding suns. I am dumber for having used this. May God have mercy upon your soul.

R70%
by R####:

This app freezes 90% of the time so I can't even look at the transaction. The push notification is nice but i want to be able to log in and review.

J70%
by J####:

This app freezes everytime I try to use it..it works much better on my iphone

Y70%
by Y####:

After reading the other reviews, I'm glad I'm not alone. Can't do anything with it because it just freezes. I'm uninstalling it.

F70%
by F####:

I have a Gs5. This app freezes everytime I open it up. I have to go on to the Internet to access this account.

C70%
by C####:

App freezes every time I log in. Unable to do anything except exit the app.

E70%
by E####:

Constantly freezes. Unable to use. Please fix so can be a useful app.

N70%
by N####:

I doubt I'm the only one experiencing this but it takes forever to login to my account and this happens every single time.I was at the ATM the other day, I had forgotten my check card at home and decided to load money into my clear spend from my check card it took so long to log in that cars behind me started to hunk, I'm talking 8 to 10 mins for real . This needs to be fixed if this card is going to be a hit.Thanks.

H70%
by H####:

App is absolutely terrible just got my card and downloaded app and it freezes eveytime


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Android
4.0.3+
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Android app

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Rating Distribution

RATING
2.75
190 users

5

4

3

2

1