After installing, it took me less than a minute to place an order.
Very Healthy Delicious Food
Not in chembur... useless
App just doesn't open. The first version was better, the white theme was nicer. I don't like that I have to turn on location services every time I use the app!
Looks great, but that's it. This is one brain-dead app.Doesn't retrieve addresses which I've entered on the website. Doesn't even save the ones I enter on the phone-I need to re-enter my address every time I order.
I downloaded the app and placed an order. On my second order, I tried using APP20 code but it said invalid code. Upon contacting customer care, I got an email response saying coupon expired on Nov 30th. My question is, why do you simply give false offers and try to cheat customers?
Placed an order... Neither got an SMS or a confirmation call.. All I had is an order#. When called the customer support after 45 Mts they said the order is cancelled as the service is not available.. Later after lot of argument finally customer support agent informed that the order will be delivered. Again after 20-25 mts some people from kitchen are saying that it can't be delivered. Why on earth are u taking orders when u cannot deliver it in first place. Will never use freshmenu again.
I am impressed with the service and quality of food provided by Freshmenu. But the App is a big disappointment. Transactions made through the app fail everytime and the amount gets deducted from the bank account. You need to call customer care or email to get the money refunded. Please look into this.
Ordered 2x Chicken steak and they delivered crappy fish based dinner. Wasted my time and ruined my dinner ! Never gonna use you guys again !
Alright. The latest build of the app fixed most of the issues for me. The app loads. I can order. I can even pick from a list of saved addresses. Previous app had issues where I had to add my address details on every order so I now have like 10 copies of the same address saved which are visible in the fixed version of the app. Freshmenu has also added support for Paytm Wallet which was my most important demand (I am still waiting for the refund for order no. FM1008969 which was paid through credit card). They have also been the most consistent of all the services I have tried wrt variety and food quality. I have been ordering through their website in recent days because the app specific coupon has expired but the app comes handy to see the latest offerings to make up my mind. The app is still not bug free. Sometimes I have to crash it manually to get it to work but it’s in a much better shape than the previous version so that’s nice.
I ordered two items from the menu, they said the mains can't be delivered as it was past 3. So they asked if they can send a sandwich instead and I agreed, I had already made an online payment so they had to return the difference and they said they give a coupon for that money. Nothing yet. Pathetic.
Well....guys I dunno wht problems ppl hv faced wid thz app.. My personal experience wid thz app is gud .. So far till now.. I dunno y everyone has gvn negative comments I was really confused about it lyk I should download it or not but now I can say..thnku freshmen for such NYC service.. They actually gv u fresh food NYC service.. Nd delivery boy now he had come Nd was apologising for getting 5min late..I was telling him its okay but still he was apologising Nd was telling m the reason.. This up for thz ap
Terrible UX ( oki to order through web), needs to fixed like now.Screen navigation pathetic, I can't go past the first screen.
The ordering on the app was intuitive and hassle free. Food was delivered in 30 min. Food was tasty and fresh and hygienically packed. Impressed. All the best guys.
I've tried them twice and I'd suggest ppl to go for it. They have a chef customised menu. And the best part is it isn't too expensive! Love the salads and the main course too. It's all healthy! I personally loved the southwest pasta salad. Too good! Good job freshmenu team! Keep going!
Have never delivered on time. Don't know how they recruit; delivery guy calls and says it's his first day in Bengaluru plus he doesn't know Kannada so can't ask for directions. Twice ordered and had to give step by step directions. I'd rather have mediocre food delivered on time without drama when i'm hungry. Plus since the delivery is inevitably always late; only once they had time to give out the napkins and cutlery. Such promise, but ultimately such a waste.
App almost always doesn't open. Would rather book through zomato than this app. I am uninstalling this app.
Very careless service ! The order for dinner should be placed in the noon . Pathetic hopeless service
Agreed that this is the one of the places where you get awesome salads. But NO!! The delivery is horrible. The time to deliver is failing every time. Remember: "You are making hungry customers wait". Even if your food quality is okay, you are failing because of your service! Get your customer location mapping right, otherwise you'll inevitably have competition soon!!
With more and more food apps coming out and more and more competition, I think the quality of service is going down. However, fresh menu is keeping up with the standards while serving good food. They come out of nowhere and deliver anywhere in the city. Good stuff.. Keep it up you guys.
APP20 is not working for me.. i am a new user... I dont know why.
Loved the user interface and an excellent food app. Keep up the good work.
Think about sending a notification to download the new app, or say that the old won't work anymore ... wen I upgraded the old app it was just frozen after the launch screen ....
Had a login issue but they rectified it. Changing my review. It is a brilliant app and excellent service. Good job!
I was waiting 4 2 hours. Disappointed..
Older app was much better. I can't see the menu only.
It is absolutely unfair the way I was treated today. I tried to place the order on your app and my transactions failed thrice. I call up you call centre and sorted out things, placed the order on phone. After 55mins I get to know that you guys are not delivering in my area. This is totally unfair as last time you guys delivered to same address in Electronic city. The delivery guy even gave me the promo card to use for my next order as well. I was embarrassed in front of my foreigner guests because of you.
Its the best app....nd food was really fresh and it was on time.....loved the service... a must app.
Amazing app. Easy to use. Gives just what u need to know. Simple to use user interface.
The app installed but never worked or let me in to place an order. Keeps crashing. Disappointed
Excellent food, hygienically packed, good service
Ordered food and satisfied :)
After registration Blank page is coming.Only black page.
Installed the app but is of no use as it did not work.
Food is not of my type. Don't like it.
I have got a paper pieces in salade and next I have ordered Crispy Cottage Cheese Cubes and the order which I have received was totally different when compared with the description they have provided on their site for that item and I sent an mail with a pic of the item and I have cancelled that Order because they haven't replaced that Order even after 40mins
I'm addicted to freshmenu but each time I've to place an order through their app...I lose my appetite...!
The quality of the food has gone downhill. And the portion size has shrunk as well. You get 2-3 small bits of chicken/ paneer / tofu in the main course if you are lucky. Seriously guys!!!
No even able to use its first time coupon APP20
App doesn't open .