Well the service got worse. Apparently you cant get your orders straight. I order some dessert get something else and then followed by an explanation and refund process. Stopping using your services due to the frustrating level of unprofessionalism RE: I did, but it's not your kitchen but your app. You guys keep failing to deliver on food items. I am done
I haven't given such a cruel rating to any app.. But the degree of ignorance and stubbornness they showed made me do it.. I ordered my meal. First I received msg of food being late by 20 minutes. I waited 30 min more. So total around 1 hr 20 min. And after that wait I got message at about wait of 1hr 40 min that my order has been canceled.. So for all those folk that do not want to screw your meal. Don't order. PS: Received no call for apology or anything.. I enquired got reply refund will be made. Cool.. Great going.
Quantity is way too less and the cutlery they sent was dirty. The tissue paper was filled with dust marks and some particles. I am not even sure now how hygienic is the food .order id FM6891751
Food is good and has various varieties but everytime I get my food it is very cold. Not impressed with that. Please do something about it
The thai food I ordered was not fresh.. Either the rice or the curry.. Sone was wrong. Idid inform them but they didn't bother to call and find out.. I'm deleting this app..
Great experience.....awesome quality of food and quick delivery
Love the Food <3
Excellent menu, great variety. Healthy. The best.
Apart from pretty boxes, it's horseshit.
The app is great. The food is quite good.
Good food and on time service, would love to see different cusine and varieties.
Should have more choices
Loved the food, rate and delivery speed. Keep it up
Food is good but quantity is less and prices also high...
Lovely limited menu... With fresh and exotic flavors
Very healthy and tasty food
On time delivery... yummy food
Love the food. It's delicious.
Good food and great menu
Good app. Tasty food.
Rush for fresh
Nov 5 you asked me to write to [email protected], and I did it 2 weeks before. You guys haven't responded yet. Still reading the email? Or are these replies here just for namesake.. Oct - I escalated a delivery issue where the food was stale and they are yet to reach back to me as to what is the corrective action. This rating is just for the apps usability. Fresh Menu Customer service sucks!
Worst app I've ever used. Wanted to taste the food as some friends had suggested it was good. The app didn't let me order. Is it generally very slow?
Loved the speedy delivery and fresh cuisine. Packaging is decent but expectations are set higher in the photos.
Linking wallet had problem
Order delivery on time. Taste is really amazing. Please update the app whether it is Halal or not. If it is halal more people will buy foods.
Good quality and Delicious Food
A bit costly.
Got the delivery in just 20 minutes..and the food was also great ...good work :)
App is good and the food is awesome. Best part is your quick delivery. Love it
Very clean and intuitive. Design is really clean.
Good taste. Delivery at time
Best app. Awesome food
Good food everytime ontime
A great app amazing food at unbelievable prices...please include seafood options more and regional delicacies
Ordered an item for 7-8 slot delivery at 4:30pm ,item delivered at 5:16 pm, refused the item as it was delivered before time. Shiva informed he will ensure delivery at 7pm.They cancel the order for my friend. On calling CS and speaking to viju,Gautam and David they just dont understand the customer and after much time sent the same cold pizza from 5:15pm. Disgusting service no one calls and pathetic customer service. No call back and email inspite of emailing them.