Guzman y Gomez (GYG) Mexican

Guzman y Gomez (GYG) Mexican Free App

Rated 3.13/5 (327) —  Free Android application by Guzman y Gomez

What are users saying about Guzman y Gomez (GYG) Mexican

Y70%
by Y####:

No option to use GYG points. I had over 100 points and it didn't apply to my transaction. Also, asked me to put in my phone number so I can get a free burrito. I did and then the free burrito option disappeared. And no free burrito

F70%
by F####:

Should be able to order off the app and pay in cash at store

C70%
by C####:

Doesn't work

E70%
by E####:

I've been using this at least once a week for a month and a half and it works great. Food is always ready to go and paid for when I arrive. Wouldn't mind the ability to save my preferred store though as the ap always defaults to the wrong store of my nearest two.

N70%
by N####:

It says to enter a 6 digit code that gets sent to me via sms but i never receive an sms and when i press call me and receive a call its a dead line. Not going to keep wasting my time with this app!!

H70%
by H####:

Once getting past the klunky registration process the app is good. As others have mentioned it has great potential, devs *save store location* *pay instore*. So, watch this space!

K70%
by K####:

Asks for your number to send an SMS with 6-digit verification code, but doesn't send anything. Can opt for a phone call, but that doesn't work either. Complete waste of time.

O70%
by O####:

Can't register as the code never gets sent and "call me" doesnt verify you either.

X70%
by X####:

SMS never received but my number has been correctly entered because when I press "Call Me" I can receive a call (no sound though). Are you even sure you want people to sign up.

P70%
by P####:

Unable to register my card or details, keeps coming up with "server error"

M70%
by M####:

Never got the confirmation code and the call is mute, can't use the app AT ALL

B70%
by B####:

Sms verification did not work despite number being fully correct. Not worth the waste of time

Q70%
by Q####:

Awsome food staff n timing!

G70%
by G####:

Cant register

S70%
by S####:

No activation sms

L70%
by L####:

The ordering process itself works, but by the time I arrive to pick up my order, the page with the order number disappears and there's no way of going back to find it. I know that it gets sent to my email as well, but it'd be good if it could all be found within the app.

T70%
by T####:

I made 4 successful PayPal payments with failed orders consecutively. Enough said. What a waste of my life!

I70%
by I####:

Doesn't work, won't connect to server

U70%
by U####:

Don't tell me I have a bad internet connection when it's your fault the entire ordering system is down. Asked to try again. Still doesn't work

V70%
by V####:

App took money twice yet failed to place an order so now I'm left broke and with no food. Would not recommended using this app at all. *Update* 48 hours later still no refund

D70%
by D####:

What a joke of an app, unable to change my password. After going through the recover password steps and confirmation of password change the app and their site still won't let me log in. Basically rendering this app useless.

W70%
by W####:

Since the major update it wouldn't let me claim my one free Burrito and has failed to add loyalty points to my card twice. Please fix this and I will give you 5 stars.

Z70%
by Z####:

I have installed the app but when i am tryinv to signup..its giving me server error..it is very frustrating. Help me out.

A70%
by A####:

Every time I try to open it on my Nevis 6p it just crashes immediately

R70%
by R####:

Awful app, barely works

J70%
by J####:

App just crashes immediately.

Y70%
by Y####:

Fantastic app. Server error 500!

F70%
by F####:

Continuous server error code when logging in

C70%
by C####:

$5 burrito is gone, uninstalling

E70%
by E####:

Server error when signing up

N70%
by N####:

Doesnt support Samsung S7 Edge

H70%
by H####:

Didn't get the free Burito :(

K70%
by K####:

Working perfectly for me

O70%
by O####:

Made me froth

X70%
by X####:

Awesome

P70%
by P####:

Put in order for 11.50am, app changed pick up time to 12.25pm. my friends ordered via app immediately after and pickup time of 11.50am worked. Went to gyg with friends who received their orders. I explained the problem to staff and asked if they can make my burrito for me so that I can eat with my friends. Staff said that I had to wait because they are busy. so here I am waiting half an hour for my order while people ordering at the counter are picking up their orders before me. Thanks

M70%
by M####:

I use my Non-reloadable Visa gift cards in my PayPal and never had any issue before. I installed this app and tried to get a beef burito. I tried my PayPal to pay the 50c extra a couple of times but it didn't work and they said they haven't charged. Today I select an enchilada and tried to pay the extra $4 and same story again. There is no record of transaction in my PayPal but $5.5 was reduced from my card. I am lodging a despute on card provider website.

B70%
by B####:

I took advantage of the awesome free burrito deal when using the app for the first time. I was feeling hungry so I also ordered a beef taco. The staff were attentive and bubbly as usual and my order was ready only 5 minutes after the app said it would be. The only downside was my beef taco ended up being chicken. It was still great, but I did pay extra for the beef option. Would again 10/10.

Q70%
by Q####:

Got overcharged $5 on my order and although a free burrito was offered it did not exist. So, not only did i not get a free burrito i got charged $5 for nothing. My order came to $30 and was charged $35. Sent an enquiry to gyg and although the initial contact was reasonably quick 2 weeks later i haven't heard anything about being charged or the burrito.

G70%
by G####:

The free offer button keeps asking me to verify my number and then the app just hangs. Tells me it's bcz they dont wanna be scammed. I bloody give up!


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Rating Distribution

RATING
3.15
327 users

5

4

3

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1