Hoku Helpdesk

Self-service; accessible from everywhere; automated acknowledgments; cross business function and fully customizable. With all these features Hoku - Help Desk stands out to be the best solution for a ticket management system for any enterprise. When integrated with chat support using Hoku - Platform, it helps support teams have a dialogue on the request so as to achieve speedy resolution with minimal time investment, frustration and back and forth. View, add or update tickets, where ever you go, all with one application.

[Key Features]

- Add tickets for different departments
- Notifications for new tickets and subsequent updates
- Customizable
- Generates unique number for every ticket