HiCare

HiCare Free App

Rated 3.67/5 (8,333) —  Free Android application by Huawei Internet Service

Advertisements

About HiCare

"HiCare provides professional customer assistance services for Huawei devices.
HiCare provides you with common online services including customer services, issue feedback, user guides, service centers and self-service. HiCare aims to offer a one-stop shop for after-sales services in order to quickly identify and resolve any issues you encounter.
1. Service centers
Search for the addresses and numbers of your local service centers.
2. Hotline numbers
Search for your local hotline numbers and working hours.
3. Warranty policy
Search for Huawei’s after-sales warranty policy in your region.
4. Manuals
Provide you with a user manual that contains comprehensive function descriptions.
5. Forum
Provide you a place where you can communicate with other local phone users.
6. Warranty status
You can check the device warranty information.
7. Accessories price
You can query screen, motherboard, camera and other accessories prices.
8. Membership
You can experience outstanding service with a Huawei membership.At present only supports the European part of the country."

How to Download / Install

Download and install HiCare version Varies with device on your Android device!
Downloaded 10,000,000+ times, content rating: Everyone
Android package: com.huawei.phoneservice, download HiCare.apk

All Application Badges

Free
downl.
For everyone
Android app

App History & Updates

What's Changed
1.Some countries add Live chat, to provide you with real-time and professional customer service;
2.New service headlines to provide you with the latest local service information;
3.Modification of known problems.
More downloads  HiCare reached 10 000 000 - 50 000 000 downloads
Name changed  Name changed! HiCare(old version) now is known as HiCare.
More downloads  HiCare reached 5 000 000 - 10 000 000 downloads
Name changed  Name changed! HiCare now is known as HiCare(old version).

What are users saying about HiCare

X70%
by X####:

No stable update for 4X yet (Marshmallow), also you guys can't even provide us emui 5.0 update!!! FO

J70%
by J####:

Thought this app could get os updates but it has done nothing but consume space, in my case at least.

M70%
by M####:

It is Feb, 2017. Still no Nougat update for their latest FLAGSHIP P9

S70%
by S####:

Tell him to see my Google's Groups and witless Wi-Fi network key me MD Faruck Ahmed Dhaka Bangladesh weather is lost in my phone please App

D70%
by D####:

Still waiting on the update on the mate 9. As it was promised to to be pushed out at christmas.

X70%
by X####:

Where is the update of honor 4c. Just suggest me a solution

I70%
by I####:

Never got any os update

K70%
by K####:

Good phones! Useless app.

X70%
by X####:

It has include nearest service centres too. That's good.

U70%
by U####:

Huawei costumer service is awful.

X70%
by X####:

I like it. I'm using Mat7 mobile, sometimes its phonebook open after one an half hour.

X70%
by X####:

So people give low ratings to this app because they can't get updates to their 4-5 years phones....just wow! Smart up and get your brains to this century! Every manufacturer has the same thing with their phones. Lifespan of a phone is usually 2 or max 3 years in some cases and then you have to get a new phone if you want the latest software for them. Also old phones hardware doesn't even support the latest software...geez you people, why even get a smartphone when you are not smart enough to use it? :D

X70%
by X####:

First try with huwaei and last time to buy your phone. I have honor 6 plus and its shiit .. 2017 and no updates and apps start not working cause my system is not up to date. I sruck qith emu 3.good phones but worst software

X70%
by X####:

This application doesn't support Huawei products in anyway. I can't see the use of this application. Many other applications provide much more help than this one.

X70%
by X####:

Pretty useless app given the update process Huawei pursues with updates to U.S. phones that appear pretty low on its priority list. If Huawei wants to make inroads to the U.S. this will have to change.

X70%
by X####:

Waste app......No updates for my Huawei ascend y635.Never ever I buy Huawei smart phone...Better to use other mobiles

X70%
by X####:

Useless Huawei have the worst system update for your phone's i never buy other Huawei smartphone

D70%
by D####:

I have a Huawei P9 with EMUI 4 and Android 6. This is a relatively new phone and I can't update to Android 7. What?

J70%
by J####:

there's no libya in this app , you know there's a lot of people using Hawaii phons

X70%
by X####:

No updates of marshmallow for honor 5x. Fu*k

X70%
by X####:

NO UPDATE FOR HONOR 4C..

X70%
by X####:

I don't know how to use this siftware

X70%
by X####:

Thanks Huawei !!! it's Working Flawlessly !!! Users that try to Update 3-4 years old phone with latest software are Stupid !!!

O70%
by O####:

This application is not working in our country plz add our country the list Afghanistan

X70%
by X####:

plz tell me mate 7 updat I have use 2 year

X70%
by X####:

Crap!!! It didn't work ... Useless

X70%
by X####:

چی چی ههه؟ الکی عالی،

X70%
by X####:

i shur this app.am use houner 6 hawey...but i like it...Saith TASAWAR

X70%
by X####:

Just starting to use this app .

X70%
by X####:

Just got the mate 9! Loving it, so far

X70%
by X####:

Crap crap crap

X70%
by X####:

thankyou

E70%
by E####:

Very Nice

K70%
by K####:

Good

K70%
by K####:

Good

J70%
by J####:

Everybody is complaining about not receiving Nougat on their phones, and as soon as they get it they're the same ones complaining about how this don't work and that don't work. Be patient and get it when it comes.. If your phones are in working condition, why rush them to push out an update? Just saying...

B70%
by B####:

Where's the Android update for the honor 6 & 6+? The phone is also behaving badly and crashes a fair amount. I've no bad apps, it's pretty much stock and I'm very security conscious...so it's clean....Doesn't inspire me to purchase another phone after this.

H70%
by H####:

P8 lite user here! Since the very day I download this app, I got my phone in a huge trouble. My wifi connection, bluetooth is not working at all. Notification for incoming messages was gone for good. Updates are always unavailable. Troubleshooting procedures isn't effective.

U70%
by U####:

Please send a marshmallow update for the Huawei Y5ll. Why is it that stupid phone such as a Vodafone turbo Mini can get it but the Huawei Y5ll can't. It's not fair. I at least want to enjoy the new feel. Please do the owners who own this phone a favor

D70%
by D####:

HUAWEI DOES NOT SUPPORT INTERNATIONAL WARRANTY.. BOUGHT A MATE 9 FROM SINGAPORE.. BOUGHT IT TO AUSTRALIA BECAUSE MATE 9 IS NOT SOLD HERE.. NOW IF ANYTHING HAPPENES TO MY DEVICE I WAS TOLD TO TAKE IT TO THE PLACE I BOUGHT IT FROM..AND DOWN THE ROAD FROM MY HOUSE IS A GENUINE HUAWEI SHOP.. WTF HUAWEI FIX THIS CRAP TERM..A HUAWEI PRODUCT IS A HUAWEI PRODUCT.. REGARDLESS OF WHERE YOU PURCHASED IT FROM.. NEVER AGAIN I WILL BUY ANYTIME FROM THIS BRAND


Share The Word!


Rating Distribution

RATING
3.75
8,333 users

5

4

3

2

1