Wow what a scam. Stay away, far far away.
I signed up for their dollar a month plan or offer or w/e. In 3 months they charged my account $26.85 saying it's because it's only for the first month. Bullsh*t! I never read anything about it being only 1 month and they never mentioned the $8.95 they'd be charging every month after. Avoid these scammers! Total thieves and the app is trash.
I GOT CHARGED TWICE WITHIN 2 WEEKS. THEY LIE ABOUT 30 DAY TRIAL. I can't get ahold of anyone!!!!? The company doesn't have a number to contact them. Its all done by email. I tried email and they the company stated within 3hrs to 24 hrs someone will get back to me with my concerns,questions... THEY HAVE NOT RESPONDED TO ME ONCE. I went to the terms & policys to STOP THE AUTOMATIC RENEWAL. THEY MISLEAD YOU THERE. GOING TO STOP BY MY BANK ASAP.
Tried to cancel but haven't gotten a response, yet.... judging by others posts I'm really doubting I'll every hear a thing. So I'll be calling my bank today so they stop payment immediately
Advertised as $1 trial. After downloading and looking at it closer and seeing that it was $9 a month cancelled and never used it. Just realized a couple days ago that I have been being billed for at least 4 months now.
I was ripped off as refund given then days later i was charged again despite uninstall in app & them closing acct week B4! They bill you monthly, not just once! Or they tried twice on mine & requested immediate refund because it doesn't do as described, on Note 3 anyway. All the backups it offers are same ones offered free on my phone anyway. Think there are glitches for Android 4.4.2.
I was offered this product directly from the company website for roughly $3-4 for 1 year. This was the information provided to me, up until I submitted my personal info and payment. After that, I get a confirmation that I am being charged $47.54 for 12 months of protection! No where on the product website did it state that charge for $3+ was monthly and charged all up front, especially with no trial period?! I emailed the billing support, and I hope to get this resolved. Unacceptable.
I am being charged fees to my credit card twice over. Haven't even used the back up facilities yet was supposed to be 100G for $1. Currently they gave charged over $20 for nothing. DON'T USE THIS APP THEY ARE THIEVES.
I should have known it was too good to be true! I don't see anywhere in the advertisement that there will be any further charges other than the $1. How stupid of me! Now, I see that it is at least $1 a month and I have a bill that they want me to download for $8.95! God, I was stupid of me! I deserve to lose my $1! Do not sign up under any circumstances!!!!!
DON'T EVEN BOTHER DOWNLOADING!!! To those of you that already bought it and left your review, let Google know about this matter by just flagging this app as inappropriate and there leave your comments.
I signed for this promotion that they had $1.00 for 1 year and now they have charged me $18.00 for 2 months of use. This company is NOT cool, i feel i got caught out there with false promotion. I would like my money refund. I am very Upset, THIS COMPANY IS A SCAM BUYER BEWARE THEY WILL STEAL YOUR MONEY!!!! DO NOT USE THIS, NO LO USEN ESTE APP TE ROBA EL DINERO ES FALSO SON UNOS PILLOS. NO LO BAJES!!!
Advertised $1. Three days later ( over the weekend )the thieves tagged my account for $8.95 . My banker disputed them, canceled future drafts and reminded me there are more thieves than good. Always read reviews
There is no 1$ plan they have charged me 45$ in 3 weeks. I authorized the $1 a month plan. Contact your bank and stop payment!
Outright fraud. Google, Microsoft and Samsung should slap a lawsuit on this outfit for using their names in deceptive advertising. I'm amazed that Google Play could be a party to this. Be advised that the $1 is just an initial charge for the first month and you will be charged $8.95 per month thereafter. Immediate uninstall. Also, if you are not careful, you may inadvertently sign up for their "upgrade" plan too for %59.95! I went to their website and downloaded my invoices (more than one!), then called the number on the invoice to demand a refund an cancellation immediately. Just to be safe, I also called my credit card and told them about this ripoff. They will watch for a refund "in 7-10 business days".
Read before downloading . There is a lot said after you give them your credit card information.
Won't even open. Wouldn't Let Me See Any Reviews B4 I bought it & now I see it's gonna scam me more. Oh yay
Was grieving and inadvertently signed up for the $1.00 service, when I finally found out it was 8.95/month, I called and they have offered to refund the money. The woman was nice, but we'll see about the money. I wonder if they have anything to do with Yes sweep which almost ruined my phone!! The only good thing was that rep was nice.
Gabriel, stop with the emails. I know I signed up... Woo hoo I got an account manager.. So what. Just stop with the emails every day
Responders beware Google play must shut these @$#/ down quickly
I ONLY INSTALLED TO WARN OTHERS, I READ ALL THE FINE WRITING BEFORE I GAVE THEM MY CREDIT CARD # IT'S NOT ONLY 1.00, IT'S 8.95 A MONTH, BUT THEY GIVE YOU NO WAY TO CANCEL. THEY WON'T RESPOND TO EMAILS THEY DON'T WANT TO RESPOND TO. CALL YOUR BANK OR CC COMPANY TO CANCEL CHARGES THEY WILL KEEP CHARGING YOU, UNINSTALLING THE APP WON'T STOP CHARGES. Turn off auto renewal, goto my account, billing and subscription and click a few questions, you won't be charged 8.95 a month anymore, but still get cancelled.
It charges $157.98 this is bad and gives me a virus and malware and demands money to let me unlock my device DO NOT INSTALL!
I signed up yesterday, it has not backed up any files, taken over my phone, and the cancellation address is no good, us they added charges ro my account. I will be contacting consumer affairs and BBB.
Like everyone said, they changed $1 and 2 weeks later charge $8.95. Call your bank and get refund and block auto pay.
The ad here on Google play says "free trial". Add that. to the other misleading ads!!! Let's go to GOOGLE PLAY Help and request /demand this be removed! I have already... Go to Help, Feedback.
Can't retrieve back up and when contacting them they never get back to me
Inaccurate representation of charges, no way to cancel subscription without filing fraud claims with your bank, charges within promised 30-day free trial period. RIP-OFF! If you feel the same as I do about this app, scroll down on it's page in the Play Store and select "Flag as Inappropriate" on Android, choose other and describe your issue with this scam app to Google, hopefully they'll take it down if they get enough people to file claims about what a rip-off this thing is!
Charges and more charges! This app is a total rip off. Do not get caught in their hidden and deceptive payment plans.
BAIT AND SWITCH SCAM! THEY ADVERTISE $1 US CURRENCY (ONE DOLLAR) BUT TWO WEEKS LATER THEY TAKE $8.95, THEN TAKE $8.95 EVERY TWO WEEKS! WATCHOUT! COULDN'T USE MY PHONE WHEN THIS APP WAS SUPPOSEDLY "TRYING TO BACK UP MY FILES" I ENDED UP UNINSTALLING THIS B***SH*T APP AND CALLED MY BANK REGARDING MY CREDIT CRD CHARGES...
2 days so far and 1% done.? IS THIS A JOKE? Left the phone on WiFi for 20 hours and can't finish!,,or even get started really. Uninstalled
Claims you can backup your Samsung before an upgrade yet fails to backup the internal storage without an up charge. Doesn't do anything of value for me.
Just got billed for a service I did not use. Scammed like this should not be allowed on pay store.
I signed up for the 1.00 samsung discount and then I noticed the reviews. I checked the account tab only to see I've been charged 60.00 after agreeing to pay 1.00.
Thought I bought this for one dollar... they've charged my account for 10 dollars THREE TIMES. Don't download this app
It started out great backing up everything. 2 weeks later $8.95 came out of my bank account!!! Don't bother with this app. IT'S A RIPOFF!!! I Uninstaller it an I'm still Being CHARGED!!!!! WTF! !!!!!
They will charge $8.95 per month. This app does not work properly. I am going to uninstall now.
I am trying to learn how to do all these things l can do
Hate it! ! What a scam this. I'll stick to the Verizon cloud. It does the same exact thing. Good job for scamming people. Just hope now they don't steal our credit cards numbers! !
I'm going insane because of the CONSTANT, INTRUSIVE, UNNECESSARY, ANNOYING notifications in the center of my screen every 3 SECONDS over and over and over again saying "backup canceled" when I don't have a WiFi connection. Once or even twice is enough, I KNOW ALREADY! Every notification FREEZES my phone so I can't do ANYTHING it even interrupts PHONE CALLS! Stop these or I'll uninstall and get a REFUND!
Don't down load it's a rip off!!!!
Downloaded the app all of my s- notes disappeared.Don't know what happend Email Support Team got no answers, said they're not responsible