Use ecoplugs app. They are the originals. Woods bought the tech from them. Woods support is through Southwire. Their tech support is horrible. They know nothing about this product. The tech was reading from a manual. Useless. I installed the ecoplugs app, contact their support. Problem solved. They even were nice about everything. Offered moreninfonthan I had asked for. Southwire said "duh" we can't help with that. Delete and reinstall the app, that should work" it didn't.
Works right out of the box, 1 thing though, it keeps broadcasting its ssid ECO-7805**** after the fact it's logged into router, please fix so ID is not visible or id off after logged to a router! Security issue
Great concept. App is very glitchy. It keeps on disconnecting from the WiFi and turns off. Must keep checking app to see if my plugs are working. My suggestion is to get better IT people who know what they are doing.
Love this app. I have two lamps set so that they automatically turn on when the sun goes down. The app adjusts every day as the tim of the sunset changes. And now it connects to my Alexa!
App design is ugly. But it works and does what it's intended. Should have integrations with Google home and iftt. Should have widgets for quick on and off. Should have programmable timers based on weather. Using it as a timer for my car, so would like it to only power on when - 20C and only between a certain time.
App works as intended. Could use notifications, maybe a different interface and some other tweaking. I purchased the wall switch for 20.00 at a retail store. It is not compatible with any 3way switches. It is a single pole switch. I have 2 flood lights on a garage that are wired to the same switch. You just have to read your wiring diagram carefully and know some basic electricity as you need 2 white wires. One is your line or power in neutral and the other is your load or fixture neutral. Same with your hot black and load black. Make sure you have a decent router (802ac or n) for quality Wi-Fi. You have to access the switch after wiring correctly under your phone or tablet Wi-Fi connections then go to the app to enter the rest if the setup. I removed the switch from power for a half hour to see if it lost its setting. I was able to connect to Wi-Fi again with no additional setup. The LED' s on the switch are extremely bright in a dark room. So I wouldn't recommend in a bedroom or TV viewing area as they can be annoying. Great smart home switch for inexpensive setup, would be better if it would work with Google Home and IFTTT interfaces and a new APP. Hope this review helps others.
I would like to have lights go on around sunset and off around midnight and also use the sunset astronomical feature with the ability to turn off more than 3hr 59 minutes before sunrise. Why hasn't this feature been incorporated? Or just separate on and off to separate function like Kasa. Also, please add auto time sync so I don't have to click DST setting for every time change. Router has time and so do the phones using the app. Shouldn't be that hard to change time? Thanks!
App and hardware is very responsive. It took me a while to realise that to edit my programmable times I have to hold and wait for a modal to pop on. Why not just head straight into edit mode by just having a single tap?
Love the concept, product great....the app is beyond horrible.... unless you don't minding literally waiting 12 minutes for a button to do what it's programmed to do.
Timers are poorly done, user interface is bad, setup is flakey
Needs more connect options, google home, ifttt.
Android App Does not work with the switch. Outdoor switch works perfectly with my iPad app
This app works great!!!! No matter where we are.
The product does what it's supposed to do... The app is so poorly designed. Please hire some designers to redo it or just use the Android GUI kit. It would be nice if you can integrate this with Google home/ Google Assistant and or ifttt.
The new Alexa integration works perfectly as of 5/30/2017. Make sure you rename the outlet to something simple within the WiOn app for ease of use when saying the command to Alexa
Please, please add ambient temperature control using local weather station data tied to the device area code/postal code.
Will be perfect when it's connected to Google Home.
The new update makes the Wion products Alexa/Echo enabled. Works well. Good job :)
JJ - in order to program on at sunset and off at 11 pm you need to input two timer events. 1 with astronomical settings (on at sunset and off at sunrise). 2 On at 9 pm (it should already be on anyways) and off at 11 pm. The astronomical feature is just great and this is by far the best app/device to control my exterior lights. You set it once and forget it. No more resetting timers/programs several times throughout the year.
Great app works great, easy to use, very well thought out! Thanks! If you want to set a "sleep" timer just set same time for both on and off and device will turn off at that time. A all off button would be nice.
App works OK, will change review to 5 star when they enable IFTTT and/or Google Assistant Integration
My app stopped working away from home. I have uninstalled and reinstalled. Turn cloud off and back on. Have this app on LG V20.
Works well...I wish they'd change the wait state on connecting to something other than a alertbox.
So far, everything had been working as stated. I can control devices on same WiFi or remotely. I tried other devices from other manufacturers but they failed for various reasons or would not work correctly remotely. Support for Tasker, IFTTT, Amazon Alexa and/or Google Home could really make this product a marker leader.
I like that the at work on your home Wi-Fi and with your cellular data when you are away. The only annoyance is that the back button exits the App instead of taking you to the previous screen
Set up worked but not the first time. Instructions make all the sense once you have done it! They need to have people who do not know the product write the install. All works really well once installed and no issues with the cloud. Much better than the hot tub app I have.
Same as another user, connects to Wifi easily but does not work through my 3G/4G/LTE network, cloud is connected but doesn't work... no idea what the issue is. I hope it can be fixed eventually
The app can be annoying though. It would be nice if the back button went back instead of exiting the app completely.
Setup was a breeze for me and initially it worked fine. Was able to set timer as I wanted it but now, a couple of days later, I can't connect to the switch anymore.
I have to repeatedly press back to get to main screen
Was never able to get into the WiFi page as none in the switches were being picked up by the app. If It won't even set up how will I be able to control them at all. This product is going straight back to the store.
I would give 5 stars if they would update it to handle more switches. I have 15 and the app will only show 12 max at one time. Could also use an all off/on feature.
I'm running Android Nougat and found in order to setup, I had to disable my mobile data as well. Just thought I'd share.
Works fine, but you need to make the back button on phone's not edit the app but rather go back a step like ALL other android apps!
I bought one these switches a few years back under "eco plugs" bought a new one this year as wion and both apps sync both switches. I use these to control my xmas display.
Keeps turning on and off won't let me get into the program
Does not work on Android 7 (nougat). Please fix.
15% of my battery is used by the WiOn app running in the background. 256MB of background data used over 14 days. Going to disable background data on this app now.
I use it to turn fuel pumping stations on remotely.
Easy to install and worked right away. Only invested for one device and no problems