Hastings Direct SmartMiles

Hastings Direct SmartMiles Free App

Rated 2.07/5 (59) —  Free Android application by OCTOTELEMATICS

What are users saying about Hastings Direct SmartMiles

Q70%
by Q####:

I've had literally no problems with this app, must be the lucky one...

G70%
by G####:

Great app. Simple you use and has an elegant surface. Love it

S70%
by S####:

I wish I could give it 0. Crashes 100% on first attempt to view the app. Then a login in needed. Then a crash then it might work.

L70%
by L####:

Doesn't work at all, can't log in but they'll happily let you know when you're going wrong in their books - avoid.

T70%
by T####:

I downloaded this app and its says 'sorry we cannot find your information' but i can sign in online, Stupid app

I70%
by I####:

You can't even login. I'll stick to the website, at least it works

U70%
by U####:

The app is awful... I've had it under 24 hours and I hate it! It worked the first time and now it says 'try again later'. It makes it three times as worse because I've paid over a grand for my insurance. Thanks

V70%
by V####:

I got my car insurance in November 2015 and it has never aloud me to log in, it will either come up with error or say my details are wrong. I've rang up several times to ask them what is wrong whether my email address is wrong but nothing. Absolute waste of time and not getting my insurance of them again!!

D70%
by D####:

I'm paying 2k+ for my first car insurance because insurance companies enjoy screwing you over and you can't even get a app to work. I've called myself and reset my password numerous times but to no avail. The absolute definition of blind robbery.

W70%
by W####:

The username and password no longer seem to save to allow auto login, kind of a pain, is this a phone setting or from the last update.?

Z70%
by Z####:

Makes it extremely hard to use

A70%
by A####:

It can take the app up until the end of that day to log any journeys... there is no point swapping to weekly or monthly because it slaps a nice error in the list of journeys. Plus when you change to weekly, the day of your journey changes too... serious mapping issues with this app. Presentation is great on the first three pages you can slide across. One thing I would say is there are young people using this and the feature that shows how long the car is parked or used is redundant.

R70%
by R####:

Firstly it said Error.. After an update I can now see my journeys etc BUT the 'Time of Day' is completely wrong as it's stayed on 0% the whole time and I do not drive after 10pm! This is messing up my score!!

J70%
by J####:

It's ok so far the only thing is that I'd like the map to feature where abouts we have sliped in acceleration, braking and speed I've seen this on my friends insurance company and it is so useful to see so you can see where abouts you are losing your score or need to improve as I'm really confused on why my acceleration has dropped when I don't speed away I'm light on my throttle and never had to over take anyone so it would be help full to know where the problem was

Y70%
by Y####:

This app sucks, first off it wasn't recording any of my data after 3 weeks of driving. The times are wrong saying I'm leaving my house at half 5 when I leave at half 6 :/ and then now I've not changed any of my login details and it's not letting me log on!!

F70%
by F####:

Not showing any driving data at all. Sort it out and I will rate higher

C70%
by C####:

Overall id say this would be good, but when insurance is based on your score, times of driving and the rest of it, this should be available, brings up error 404 every time so all i can see is the journey i have done, nothing else

E70%
by E####:

Still coming up with this each time i log in. Not seen any data what so ever yet since ive had my policy. Absolutely ridiculous.

N70%
by N####:

I can see no data at all once logged in? Not impressed

H70%
by H####:

Won't let me see anything on Samsung Galaxy S6 due to Error 404 - journeys show up but it won't give me a driver score

K70%
by K####:

It has a few different areas of your driving you can review. Non of them work. Wts the point in providing an app to check how safely someone is driving or how to improve their driving score when it don't work.

O70%
by O####:

App has potential.....but haven't managed to use it yet due to the 404 Error? Please fix or advise how to fix

X70%
by X####:

Insurance based on time of day driving and you can't get the time right! Clocks have changed and app hasn't. Very bad. Amateur.

P70%
by P####:

Still comes up with 404 error, so obviously bug hasn't been fully fixed! Which means I can't see any data whatsoever.

M70%
by M####:

It won't work and neither will the website. Would love to see this fixed and improved.

B70%
by B####:

Cant view anything because it just comes up with 'Error 404'.. really not helpful..

Q70%
by Q####:

Supposed to updated score every 60 miles done well over that and nothing just a blank page and still coming up saying error 404 so much for it being fixed.

G70%
by G####:

Need to fix the time as its showing wrong timing and it confuses me... Need to fix asap

S70%
by S####:

Won't recognise my details even though I'm inputting same details I do on the website

L70%
by L####:

Fix this its not letting me see anything of any use

T70%
by T####:

Just says error 404, no data on my driving whatsoever! Rubbish!

I70%
by I####:

Doesn't work at all.

U70%
by U####:

Error 404 - App seems to be useless!

V70%
by V####:

404 error coming up

D70%
by D####:

Doesn't work!

W70%
by W####:

I can only look at my journeys, everything else is coming up with Error 404... But it's good to keep an eye on how many miles I'm doing :)

Z70%
by Z####:

Allways getting 500 internal error

A70%
by A####:

Would be a great app if it wasn't for the constant 404 error whenever you try and view anything... if fixed a definite 5 star....!!!!

J70%
by J####:

Please fix this guys.

P70%
by P####:

A very neat app for your Smartmiles Dashboard, if you have Smartmiles insurance from Hastings :) It's smooth, fast and has user friendly animations. Thank you devs for implementing the suggested features.


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Rating Distribution

RATING
2.15
59 users

5

4

3

2

1