Love this. Free food, specials, and discounts.
Love, love, love, Costa Vida
Great app. Works well for me every time.
Foodie mexicano brasilero
Said I'd get 4 bucks off just to download. Did not
Can't redeem all the money we spent there so unless.
Can't order online, button doesn't do anything, I restarted phone and reinstalled app, still can't order online with it.
It won't let me order online! Every time I click on order and choose my restaurant it says it's loading and then..nothing.
The button to redeem my credit code is no longer allowing me to tap it to scan the bar code to get my credit. Can you fix it, please?
The app is MASSIVE taking up over 25 MB. That's insane! It takes several seconds to open because of this, too. You never get random rewards, there are no coupon codes within the app, and the daily specials aren't listed. It takes $50 spent to earn $4 back. The rewards are weak-sauce and the most INFURIATING thing is that the codes are only good for TWO DAYS from purchase! McDonald's gives you a week to complete their survey! Lastly, the fact there is no card anymore sucks. Old system > everything else.
Mr. PunchhTech I need serious help! I registered with FB but I deleted my FB account a few months ago. My C.V. app was working (today) until I logged out. Since my FB account no longer exists, the C.V. app cannot recognize me! I have $100 worth of food to redeem! Help!!! P.S. The Need Help feature is blank and doesn't do anything.
Can't get it to work most of the time. It says fetching details before it just doesn't load or crashes. Which is too bad because I have money to redeem.
False advertising. Misleading promotion.
Doesn't have a scanner and won't let me put my points from my card on to redeem.
Not a very attractive reward program. Competitors program is more aggressive and attractive.
App promises free food for reviews but doesn't give you any.
App permission are crazy. Why do they need access to my phone and call logs? I'd rather not get an app that wants to keep a log of all my phone calls.
App is handy, but if I visit Costa twice in one day I can't redeem my points from both purchases. Disappointing. Still love Costa. :)
Costa Vida is good. This app is terrible. It's awkward and slow. Sometimes blocks scanning receipts. My wife ate there with friends and when she was done, she bought food to bring home for me. We have two receipts from one visit yet the app is saying I can't scan one. The old cards would have given rewards without the hassle.
I love that the rewards can be on my phone instead of the card now. I would like to have the app store my free item for taking the survey, that way I don't have to worry about losing the receipt.
Right now the app won't let me put in my receipt and apparently I only have 2 days to do it. It's already been a day. How do I get it in?
Store staff unable or unwilling to assist with rewards and redemptions
Seems like a way to not give out as much rewards for frequent buyers, I end up throwing away the receipt and forgetting
I downloaded it and it worked just fine, but I have a MAJOR complaint! It wouldn't let me scan my receipt because it said it was expired! The receipt was from 3 days ago!!! It's not old at all!!! I go to Costa Vidas all the time. Why can't we go back to the card system!!! This is sooo stupid!!!
Hate that I have to use space on my phone for this app! Miss just using the old fashion card
1) Didn't enter receipt right away, points denied a week later for entering too late; 2) Bought and ate dinner, entered receipt, bought additional dinners to go, receipt rejected because of same day purchase. What is the point? I think I'll start going to Cafe Rio.
I think the new app ia great and everything but the rewards are ridiculous. What ever happened to the good rewards? Back in the day you would get a free burrito with about 4 purchase. Greedy people.
It is poor customer service to expect the guest to load their rewards onto an account. Do you offer alternative for guests without a smart phone? Companies make money selling data and the customer does the work.
For an app touting a twitter post with the hashtag #skiptheline after ordering online, it's amazing that they wait to make your order until you arrive in-store anyway.
I don't know why you would restrict one scan per an hour. What if my friend didn't use the app. Worst app ever. Don't even know why you need all my information too.
I like Costa vida's food but this app and rewards program needs work. You basically have to spend at least $50 to get $4 in rewards. That's a low estimate considering the fact that the rewards seem to round down the dollars you actually spend. That's hardly a reward at all considering how high prices are to begin with. The app also doesn't allow you to scan multiple receipts in a visit. What a stupid oversight! You mean to tell me you aren't going to reward my loyalty when I eat and then go back for more!?
I tried multiple times to add my barcode but I could not get it to scan for the life of me. I tried manually 3 times and every time (not even in the same day) it said there was an issue loading my purchase and it would update automatically when it found it. 1 week later and still nothing. Considering how many permissions this needs, and how I've lost a perfectly fine rewards program, I'd rather just give my money away to Cafe Rio. Gotta uninstall now.
The new version won't recognize the receipts. I either get the error saying the receipt is too old or the error saying the customer is not within the range of Costa Vida location. Please revert the latest changes so we can use it again
I ordered and paid for my food using this app and... it doesn't apply the points?? AND they can't print a receipt for you to add the points. Take away the points system until you actually figure it out! Ridiculous! Major work needed.
This review is for app permissions, not usability(used it once). The list of permissions is out of this world!!!! Prevent device from sleeping? run at startup? No way Jose. I installed it, got my 4 bucks and uninstalling....
Dropped rewards from 10% to 8%. Their service is so/so, and their serving sizes keep getting smaller. I like the food so I keep coming back, and the idea of an app is okay with me, but do it at a competitive rewards value. Goodness! EDIT: DROPPED THE APP TO 1 STAR, THEIR REWARDS EXPIRE WITHIN WEEKS. USELESS AND POOR BUSNIESS EXPERIENCE. And the employees think that 8% back is higher than 10% back. Uneducated on their new system. Ridiculous.
Installed app, signed up for account, barcode would not scan because the receipt print quality was poor, I can't even read the numbers to enter them manually. Camera is upside down for Nexus 5x too. It would be much better if I presented a barcode when I bought my food. Who wants to install an app for individual restaurants anyway?
Costa Vids great food and employees