Field Service Lightning

Field Service Lightning Free App

Rated 4.04/5 (23) —  Free Android application by, inc.


About Field Service Lightning

The Field Service Lightning mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service Lightning presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.

Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.

Note: This application requires your Salesforce org to have Field Service Lightning. Individual users must be provisioned with Field Service Lightning Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service Lightning and user licenses.

- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information

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How to Download / Install

Download and install Field Service Lightning version 3.0.1 on your Android device!
Downloaded 500+ times, content rating: Everyone
Android package:, download Field Service Lightning.apk

All Application Badges

For everyone
Android app

App History & Updates

What's Changed
• Bug Fixes

What are users saying about Field Service Lightning

by P####:

Great first release. Please add fingerprint authentication.

by X####:

I like this app a lot. It is easy to use and makes it easier to keep track of my day.

by O####:

Hey peps can you fix the overview page header date line up so one can read them. White on white is not cool hey.

by K####:

The calendar and map screen doesn't work in Nexus 6P. It gives blank screen. Please email me if you want the screenshots.

by H####:

Not working correctly. No filter for picklist in quick action. No notification for new or updated work order or service appointment.Record update is lagging.

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Rating Distribution

23 users