Can top up when needed I have to go to a 3store to top up my card every time
Error has occurred ?
it is consently crashing, please fix
Product does not function properly!
I have trouble logging in with my password
I got an email saying that the card was for free if you top up €20, I did but they charged me for it anyway
Login is hit & miss & it awkward having to go to a 3 outlet to top it up.
This is better when 02 had it fix it quick. Useless
This app used to work great but now every time I try to log in it tells me "An error occurred while verifying your details" I've tried reinstalling and it still doesn't work.
And now it won't let me top up. This really is a terrible service
Really bad performing app. Very unstable and slow. Doesn't work first time ever.
Never had any trouble with this app. Only issue I have is the top up code its hard to tell the difference between 0 and O
Easy to use esspecialy top up! I set it up and get working in few minutes! 5star . For people who have problems there is a excellent customer service .
App is ok for checking the balance on your card but transaction history does not show enough detail.
It's saying my card is locked the first time trying to log in. Why though? I just got the card today
This app is OK for checking your balance or topping up on the go without the need for a laptop. However there is a couple of issues that could be improved upon such as giving the option of more information on transactions made. It should also be noted that money in your balance sometimes goes into negative and then back to positive. This should not be the case as you can't spend anymore than you have on the card. The other issue is, top up fees, if you want to top up by €500 you have to do two separate top ups, why can't this be just one? Be also mindful folks that there is a monthly fee charged to your account too on top of the top up fees. An OK app that does an adequate job but could be much better. 3 stars.
Still terrible money disappears then reappears for no reason. Can't do simple transfer from dd card because they want ridiculous amount of info. Such a basic thing a card should do. You can't set up a direct debit for bills you need to keep tab on. It's not a 02 money card for sure oh such happy memories a proper prepay card. Don't get me started on the top up nonsense grrrrr
Terrible service I bought a card today put 20 euros on it for something I need to buy today now it has taken money from my bank account and telling me there is no account registered to me... rang 3 customer care and they told me I can't speak to anyone to resolve the matter for two days..... seriously considering leaving three altogether as it's just problem after problem with them
They charge 1.25 per month admin fee, there was no charge with 02. They charge more to top up. they charge more to withdraw. anyone recommend another card?
Can't see a detailed information about my history transaction and app is too slow. Fix that I'll give you 5 star. Also fix your Web can't see my transaction history keep saying no transactions found but my 20 euro credit was downsized to 13.
No probs working perfectly
No issues, ease to use
It's not working can't even check my balance
It's just handy and that's it
Not worth the bother.... Nothing works
The app is OK but really needs fingerprint log in.
3 stars for the helpful customer service keep working on it guys your getting there
Works perfect all the time, stop moaning babies!
Wouldn't let me log in now says card locked, tried to upgrade and it didn't said I needed a full scanned I'd which I did, rang customer care and kept on hold till my credit ran out, shocking service, I have to drive into town now wait in line for a minimum of at least an hour thanks lads, there all over you like a rash if you owe them money then, more than happy to sort that out, give your heads a shake and sort your yourselves out please
Transaction history doesnt show any information. Just says domestic or international purchase?????
I see wallets are not working now ! Also no idea what the charge of €1.25 is for all says on the app is n/a
Avoid at all costs
No auto login.
The app works fine now the only thing I would say is I can't top up it wanted photos etc witch i sent from the app ,I sent them the second time and still no sign of any reply so I can't top up now and I Rely on this App to pay my bills etc motor tax etc looks like I may forget it and use my my real card ,I taught that this money card was made for this reason in avoiding Theft on line of a real credit card etc
App is useless, keeps saying error occurred when trying to log in.
I put the correct email and password in and it keeps saying wrong password or email. And I can login to the website. that is the only reason I am giving this app 1 star.
3 money crap
I have some of the same issues that have been mentioned. cant log in, easier to access fort knox?