This thing is amazing. If you find the right size treat, it throws them like the add. They need to be the size of a penny. There isn't one thing I would change! Find the right sized treat before you give up on the furbo!
Great pet camera concept. The treat dispenser works well so far. The only gripe I have is with the app itself. I wish there was a camera audio mute button. Also the app performance could be sped up a little, especially from the menu. Firmware update made loading times a bit faster.
After my dog's initial fears, she loves it! It's also great for keeping an eye on your pooch. Thanks!!
I wish the connection was faster and worked EVERY time. Pretty cool invention.
Best app ever
I got mine in early september. It worked except for the treat tosser. It never shot one treat. Sent back and waited weeks for replacement. Received replacement today. This unit makes strange, very low volume noises that sound like a servo motor, and will not connect at all. The other unit was better because at least it half worked. If I could do it again, I would not purchase this unit. I would spend my money on a different brand.
Treats jam all the time. Tried all different kinds and amounts. Poor connectivity lots of lag and thats even if it connects. Have to unplug snd reset all the time. Customer service is terrible very slow to respond and dont read what you send them. Needs lots of improvement. Waited 5 months could of bought many other brands wish i had now!!!
10.10.16 update is not working, stays on loading screen. Revised and took away another 2 stars..lag is getting annoying. There's up to 10 seconds of lag or more and it stays choppy,doesn't smooth out. Now it won't connect at all. Please fix this and it's perfect.
Difficult to connect. Major lag in video. Treat s get stuck.
Followed the instructions, nothing. Works pretty well on the wife's phone. So I'm not giving up just yet.
Update: I've had furbo for about a month and a half now, and for the past 3-4 weeks my galaxy s6 can't connect to furbo at all unless I'm in the house on the same WiFi... Please let us know if this issue will be fixed!
Very fun idea and the unit is attractive. Cannot be easily cleaned and silicone flap already came unglued. Took me forever to figure out the microphone function. Won't send sound from phone without muting audio from unit. Lots of trouble with lag from video, may be improving with updates.
It works, some of the time. Very poorly documented.
Android app seems to be having some issues. Please fix these asap. The product itself appears to be really well made and the bamboo cap is a very nice touch. Once the app gets fixed 10 out of 5 stars for sure!
Very disappointed so far... I waited months for it, I just received it 3 days ago and have only been able to use it twice at home, can't use it at work or anywhere else with my Note 7. Waste of my hard earned money!
IPad works everytime no problem. On android I get constant crashes and most of the time, failure to connect when the yellow light is on. It defeats the purpose of the product. Really needs an update for stability when not on the home wifi network
All I ever get is "not connected" or it simply spins. Really expensive product with really terrible app. This needs to be fixed, it was too pricey for it to be this bad!
I will give it some more time before final decision. original :I have to assume the network is overloaded after launch. But it's slow and awful if I'm not on my home network. I'll change if they fix, or I'll return .
Haven't been able to set it up yet. Keeps showing the "Checking..." message when configuring WiFi. Also, the device itself doesn't support WPA-PSK so... you have to make your WiFi network insecure in order to use a camera! Bye bye privacy!
The app has extreme difficulty connecting to my Furbo and takes forever to do so, and the streaming video is bad to the point of making the entire product useless. All I see is a stationary image that is several minutes old. The whole point of this product was live streaming video. I am very disappointed.
It lost connection on day 2. Reset it. No connection. Unplugged the furbo and signed onto the app. No connection. Reinstalled the app and still NO CONNECTION. Please fix! It's worthless to us now!
The video lags and the recorded video's audio does not play on my Note 7. Says "Unsupported audio codec". The Bark Alert also comes in about 5 minutes late.
Samsung s6 don't work. refund!
The Android app wouldn't connect to my Furbo so I had to use an iPhone. After the firmware update the products works pretty well with little video lag. Can't wait to test the bark alarm and other features soon.
For the price I paid (not to mention heavy customs duty), you would at least expect the device to work. Impossible to connect multiple users/accounts. Very disappointing, will be ordering PetCube and hoping for better luck.
Fails to connect when sitting 6" from wireless access point. Reset fails to reset. Major issues. Dog likes the snack sample it came with, however.
Tried connecting a it to my Samsung note 5, but nothing is getting it to work. Pretty lackluster product
Couldn't connect on my galaxy s7 edge but was able to connect on an iPhone. Hope they resolve the issue soon.
After the firmware update it started to work. Need to limit the amount of treats in it or it doesn't work. Good idea though.
Great product. My babies love it!
Nexus 6p ,no root
wifi is connected with yellow light on, but my mobile cannot connect with Furbo today
crash and fail to connect
Hard time connecting with galaxy s 6
Nexus 5x cannot connect
Brilliant gadget for the security in your home. Well worth the price
It is a fun app to play with dog
I love Furbo