Services provided by tooler are bad. They frequently misplace garments, moreover do not compensate for the same. They also cause delays in pickup and drops. The app itself is very useless cause you end up calling then for pick up and drops. Paytm payment is very often not accepted, forcing you to pay in cash
Worst service, they do not deserve even 1 star. Even after confirmation, they won't pick up your clothes or pick on their own convenience. No ownership of the service. Tried two days continuously, but both days they didn't pick up my clothes even after calling them several times and not even informed me.
These guys have no service. Scheduled pickups do not happen. Pickup guy will randomly call you in the middle of the day and ask if you're at home. If I was at home all day I'd do the damn laundry myself
I have been using this service for past Six months, by far most reasonable laundry service in Gurgaon. Laundry comes back clean and packed perfectly.
Pathetic services...clothes are still d same.When I complaint, these people came up with the excuse Pathetic service...disappointing
unprofessional people the order gets mismatched ..you may order for iron & wash but ends up with just washed clothes good luck with ironing them :D
Pathetic service by these guys. No professionalism
The best laundry service I have ever used in Gurgaon. Very economical, timely delivery.
Good laundry good service #AS
Opted for the 24 hr option, which they charge extra for. Told them I'd need it in 24 hrs as I had to go to work. Called 24 hrs later and was assured that my laundry was coming in 30-45 mins. It's been 2 hrs and it's still not here. Go for Pick My Laundry, at least they won't promise things they can't deliver on and charge you extra for it
The riders are not at all responsible. The same case goes with the management as for 3 days I didn't get my laundry back. Also there was no proper response from the other side. Had to miss an important meeting as all my laundry was stuck there.
Just by dropping the prices you cannot get more customers until you provide a good service. White clothes has become yellow with so many marks on it. I am not gonna use it again.
Cannot begin to describe the awful experience I had with their service.. Pickup delayed by 1 day and drop delayed by more than two days.. Still waiting for my clothes!
Since,the shirt still had stains, I returned it to the laundry guy to bring it back the next day ,and guess what,neither he came back nor he picked my phone.
Never ever put money in this app. Their service may end anytime and all your clothes and money would be lost.
Worst service thy spoiled my shirt and not return back ...its been more then 30 days and I have not received any call from them for return
One shirt received with stains. Returned for cleaning. Since then following up for the shirt. No body replies to mail or picks up call
Not sure how they got good reviews earlier,,,downloaded this app,,,booked a schedule ,,,on app it got confirmed,, but no SMS or mail received,,,their contact number was not picked,,,it seems that owners are done with their start up effort ,,,
I am stuck with my clothes already with them and no response on when will I get them back. Please don't use this service even if this is cheaper.
The Riders never showed up.. I booked twice..
Your service is complete bullshit
Nobody came to pick up the laundry.
Beware of this type of laundry service...
They are fraud.
Horrible Experience, Delayed Delivery of shoes I sent for dry cleaning (more then 96hrs.) and further threat of not going to accept any more orders just begins to describe the service. Hoping someone gets in touch asap before I take it to social media.
So got to know about this pre booking Diwali10 coupon. I applied it too and guess what, it was just a goof up. No discount provided on that. 10% discount won't matter much, but please don't really set up any expectations for the customers that don't work.. Please test stuff properly.
Very pathetic way of serving customers. Commitments of delivery are never met and you keep on waiting for your clothes. Customer care is non existent. Go for oneclickwash people.
Riders are on leave and you get your laundry after 4 days.....its pathetic. Prices are too much for this quality of service
I am sitting here waiting for my clothes to turn up and I am late for my work. I registered for one day delivery and its already been two days. I have gone through 4 deadlines and multiple reminders. Please don't give your clothes here if you value your time.
changed the pick-up time bcuz of Diwali Clothes picked on Sunday evening 2 b delivered Tuesday evening. However the delivery guy said he couldn't reach me hence didn't deliver I had received call from their office that the rider's mobile was switched off &will I be available to receive the clothes. I said yes and if not, someone else will. If not the clothes will be delivered on Diwali morning. Received the clothes on Friday with the tags not removed and the clothes not folded Deducted money &now no service
The delivered clothes smell badly after being washed and ironed. It feels like they have been washed in drain water by hand and not by a washing machine. I don't think I will use its services again.
The quality of washing wasn't up to the mark. They delayed the delivery by one week. Disappointing experience overall!
Just an amazing app through which any one can get their washing done on their doorstep... Tooler is really providing the splendid service.. I am just liking it and also recommending u people to use this app.. I am just liking tooler.. Thank you
टाइम को लेकर झूठ बोलते है ।
i m very impressed from tooler they provided the service.. punctual pickup and delivery's superb i checked my clothes if they were washed and ironed properly and i had no complains at all and thank you for good packing .. truly professional thumbs up guys will surly be using your dormant often please maintain the same level of costumer services specially thanx to your CST team..
I trust tooler for my launday... and I must say they have never let me down... staff members are very cooperative... all in all a great value for money... carry on the good work guys...
I thinks it a new and an extraordinary efforts that u Guy's are doing love ur job .........
So far the service is good but I did not get 30% off on my first order of service.