Tried to unlock a bike on my new Note 8 and it didn't work. It detected the QR code but the unlocking process was dismissed automatically. Tried again on another phone same account and it's fine. The feedback area is faulty so you cannot send in any feedback. Dodgy.
Bike with stuck seat , cancelled within 1 minute went nowhere but still they charged me!
Good service so far. Apps a bit garbage thougn
I get a Network Error when trying to unlock any bike
Been easy to use and reliable so far. Prefer to pay as you go instead of topping up with preset amounts though
Working ok, and have shifts, handy in hilly city
So cool. Convenient, easy
So far so good.
This is supposed to be affordable, right? But $99 deposit PLUS a minimum $30 recharge? I understand the deposit can be refunded, but I didn't find anything about refunding credit (or even how to cancel our membership). Wish we were billed at the end of a trip like with Uber and such. You would have our CC details anyway so you could deduct off that if we did ruin your bikes. $130 to try something out that only costs $2 for a ride is pretty steep. P.S. obike has $10 deposit, if they can work around that I'm sure you could too.
The service is great when it actually works, or when the bikes are rideable and have seats or helmets. Was just charged $2 for a 2 minute hire window, had to cancel the hire period as the seat was broken and was uncomfortable. The feedback system in the app has a fault so you can't put in any feedback details without sentences turning into gibberish.
gps system is not working correctly all the time. when im trying to find a bike app is always lying. ALWAYS
None of the bikes unlock. When one finally did, noticed sprocket was bent so couldn't ride it. Have photo to prove. They still charge me
Paid for a monthly pass and its still telling me i need to recharge. Contacted them and no response.
The app is fine but even when I'm not running it, it keeps giving me a toast message "network error". Might have something to do with wifi.
How do I get a REFUND?? Worked fine... Until I preloaded$40. No longer works at all. GPS thinks I'm miles away (phone works fine, I've restarted it, turned it off and on, deleted the app and reinstalled it, nothing works). There is no way for me to be reimbursed for my money so I'm out of pocket. OBike works perfectly for me. So disappointed as I was loving the service before it bricked. 1 star, and I want my money back.
The amount of personal data the app wants access to on the phone to install is ridiculous. Basically spyware. Why in earth would this app need access to Photo and Media files; or the phone's camera; or wifi connection information etc. I installed the OBike app and it didn't require any of that stuff. I'm guessing the business model of Reddy Go is in large part to sell the personal information of users who are silly enough to install this on their phones
I'm a new user and although I find the bikes great to ride, I am having a lot of frustration unlocking them. This morning I tried to unlock three different bikes on Randle lane in Surry Hills, both using the cam and manually typing in the code, and none of the bikes could be unlocked.
This service is pretty good and in my opinion is superior to the main competitor in Sydney as these bikes have three gears, which is the main advantage. My negatives - first, the 'one size fits all' helmets are a bit narrow at the sides for those with wider heads (like myself) and wearing them is quite uncomfortable. A different helmet design would be better. I've seen a number of bikes round without helmets. Second, bikes are sometimes not where indicated on the app. I've spent some time searching around to find bikes that are just not there. The grab and go, drop off wherever system has its pros and cons. A plus is you are not tied to fixed drop-off points but a minus is that bikes can be spread thin in some areas, or located inconveniently. One improvement may be the ability to pick up a bike somewhere and transport it to another location without riding it there. Users are heavily penalised if they move a locked bike - I understand this; I assume it is probably OK to unlock a bike THEN put it (say) in a car to move it somewhere with the meter running - but it's not clear. The website is also far too sparse and could do with more info.
Doesn't work, some bikes I cant even unlock and some bikes on the map are unavailable the GPS of the bikes are glitchy.
How do i get refund please
Way better experience for me than o bike. Great addition to Sydney. Thanks.
Great app, great bikes
Bikes either have no helmet or they will not unlock. Also, it's impossible to leave feedback via the app as there is a 'network error' glitch. Cancelling my account.
Worked perfectly for two rides in Sydney. Bikes had helmets. One had caked dirt on the helmet and handles which was not the best but not much Reddy can do about that. Have you considered $1/15 minutes or will that not make enough money? I only ever need 10-15 mins and at $2 a ride my Uni Opal is still cheaper, so over the long term I'd probably still catch the bus more often. With $1/15 mins you'd find people catching the bus somewhere then riding the last 5-10 mins or vice versa, and so using your bikes more often.
Great idea BUT the bike is so slow it's near dangerou. My gears wouldn't shift too. Thanks for the free trial.
First ride today. Easy to use app, bikes readily available within a close distance. Offers the convenience to travel to locations that are not within an easy walking distance. One issue, cannot lock bikes if you want to jump off and go into a shopping centre, etc. Have to end you ride and then find another bike for your return journey. Apart from that minor problem I'm a fan.
The bike share service is great, but the app keeps the GPS on all the time even when you are not riding and you switch to a different app. Closing the app (rather than switching apps) turns the GPS icon off. This bug drains your battery very fast. It should work like other apps (Google maps, uber, etc) where it stops using the GPS when you switch to another app. I'll give you a good review once that is fixed
Great service for Sydney and a long time coming. Great option if you need to take short trips around the city. It's very convenient not having to find a dock like in Melbourne. One issue is that sometimes after proceeding to the location of the bike it isn't where it is on the map. This occurs in the inner city so the buildings might be blocking the GPS.
This is a great service. Excellent for those that need a vehicle for short commutes to and from a station. Only issue is those bikes that end up in the sticks that no one can use.
Used the service a half dozen times or so and it's great! It would be even better if I could ride somewhere, pause my booking for ten mins to quickly get something from a shop, and resume my ride without it costing more. Until then, leaving the bile unlocked for a short period of time might have to be the only option.
Finally a bike share for Sydney. App works well, map integration. Would like to know why it needs some permissions though (e.g. app history)
I was very excited about Sydney having Bikes for hire, but when i went to sign up, it wants to charge a $99 membership fee! Let me know when you bring the fee down to zero, then I'll sign up.
Offer ppl different way of travelling, don't have to return bikes to dock, quite nice
Great service with a refined app. About time something like this arrived in Sydney!
Easy to use and quick to respond to feedback
So many selfish people park bikes in their house/unit and i can't pickup the bike. And there's no way i can report this issue. You need to do something about this or you will see lots of angry rides like me
What the hell, not good at all… expensive… I'm not gonna use it anymore. Costed me 30 dollars' monthly fee and $30 recharge in 2 days. Why the hell the monthly fee is only for the first hour? I need a bike to work for many hours a day. Ofo is much more cheaper. Goodbye, reddy go.
It's the best bike share company in Sydney. Better than Obike as the bikes have gears. App is great.