About Surveyapp - Smiley survey terminal & feedback app
Create forms and surveys with Surveyapp to capture feedback anywhere, even offline! Our beautifully designed feedback forms and smiley surveys make your surveys approachable and engaging. Surveyapp has a typical completion rate of 40 times more than other survey methods.
Use our survey app on your Android tablet or phone and use it at the point of experience to capture:
- Customer feedback in retail outlets/ shops, banks, gyms, museums, tourist attractions and cinemas.
- Passenger feedback in airports, ferry terminals and train stations.
- Patient feedback in hospitals, Doctor/ GP practices and dental surgeries.
- Employee feedback in offices to measure employee engagement.
- Data and contact details at events and conferences and workshops.
Surveyapp supports a range of question types. Create your surveys online using industry standard metrics such as NPS (Net Promoter Score ®), E-NPS (Employee Net Promoter Score ®), CSAT (Customer Satisfaction Score) and FFT (Friends and Family Test).
Use our powerful web based analytics service to view responses in real-time. Create and schedule email reports, create wallboards and leaderboards to get a quick understanding of collected responses. Set up instant email alerts to act on feedback and address issues before they escalate. Discover continuous insights for short term and long term action planning and keep your teams informed, motivated and data-driven.
HOW IT WORKS
Create your FREE Surveyapp account and your survey online
Load your survey on our app and collect responses
View results in realtime and address any service concerns as they happen
Smiley survey console
Capture feedback online or offline
Create multilingual surveys
Engaging and approachable survey interface, encourages interaction
Fully scalable - Run surveys on multiple devices
Full kiosk mode
Tamper proof - automatically detects fraudulent responses
Powerful reporting system to make sense of your feedback
Set triggers to receive instant email alerts
Real-time wallboards to give you a helicopter view of your service
Role-Based Access Control
Deploy surveys remotely
Get started in minutes - Create your free account now!
Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
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