COM-DEX

COM-DEX Free App

Rated 2.86/5 (286) —  Free Android application by Widex A/S

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About COM-DEX

The COM-DEX app from Widex allows hearing aid users to remotely control their hearing aids via the COM-DEX hands-free streamer. COM-DEX streams high-quality sound to Widex hearing aids from mobile phones and from a connected COM-DEX Remote Mic.

With the COM-DEX App you can:
• Adjust volume settings, change programs or alter sound levels of Widex hearing aids via the COM-DEX
• Choose the directional focus of your hearing aids
• See COM-DEX and COM-DEX Remote Mic battery status
• COM-DEX Remote Mic controls: Pause/start stream, adjust microphone gain, surroundings on/off while streaming from microphone
• Boost the volume of streamed sound in settings menu
• Swipe screen support added (change active screen by swiping left/right)
• COM-DEX and COM-DEX Remote Mic Connection Guide
• Learn how to adjust sound, programs and sound direction with Usage Guides
• Learn basic hearing aid maintenance with instructional videos
• Locate nearest hearing care professional with the handy shop finder
• Use the mirror to help placement of hearing aids

If your current COM-DEX has firmware older than version 1.3.0 (e.g. 1.2.0 or 1.0.10):
Please consult your dispenser for firmware upgrade if you want to optimize your experience with
COM-DEX Remote Mic support or have access to the new features mentioned in “What’s new in Version 1.3.0”.

To verify your current firmware version on COM-DEX:
When the App is connected to your COM-DEX, the firmware version can be seen in menu More| Help | App and device information -> COM-DEX firmware version: x.x.xx

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How to Download / Install

Download and install COM-DEX version 1.3.0 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.widex.comdex, download COM-DEX.apk

All Application Badges

Free
downl.
Android
4.4+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
• New screen for control of COM-DEX Remote Mic if it is connected (require COM-DEX with firmware 1.3 or newer and a COM-DEX Remote Mic)
• Possible to boost the volume of streamed sound in settings menu (require COM-DEX with firmware 1.3 or newer)
• Swipe screen support added (change active screen by swiping left/right)
• Leave demo mode more intuitive and easy to located (tap red banner in top of screen)
• Minor bug fixes
Version update COM-DEX was updated to version 1.3.0
Version update COM-DEX was updated to version 1.2.0
More downloads  COM-DEX reached 10 000 - 50 000 downloads

What are users saying about COM-DEX

X70%
by X####:

I like this Com Dex. I don't know why but my first Com Dex which I lost, worked pretty well on my Samsung Galaxy 5. My new Com Dex keeps knocking me out of the mute feature on phone calls and with radio streams. I also have same connection problem as others say. Usually it just connects automatically when a call comes in. You don't have to have the app to use the Com Dex because you can control the volume on your phone. The app just let's you adjust the volume and do minor things. I DO like the Status check

F70%
by F####:

No use for this app because it won't "connect." Even though the hearing aids are connected to my phone, the app doesn't see the Bluetooth connection. When I hit connect, the app just loops back and says that it's disconnected. I've reset it by holding both buttons until I get a blue light, with necklace attached (unit on), and necklace disconnected (unit off). I've uninstalled & reinstalled the app. I'm shocked by how many bad reviews this app has.

Y70%
by Y####:

Love it

J70%
by J####:

عالییههه

R70%
by R####:

It took ages to connect

A70%
by A####:

works well, when the 2 other apps are added.

Z70%
by Z####:

Works well on Samsung S6

W70%
by W####:

Bluetooth connection unreliable.

D70%
by D####:

Increase in volume is negligible.

V70%
by V####:

Please fix this app! The controls never load. I've uninstalled and reinstalled the app multiple times...

U70%
by U####:

problem com-dex in huawei mediapad x2 dont connect com-dex in app

I70%
by I####:

Can't get comdex program to link with codex unit, will connect to phone, stream music and make calls, just can't control volume. Any help would be appreciated

T70%
by T####:

Very bad app. It does not work as it will not open and/or recognize hearing aids.

L70%
by L####:

COMDEX links aids to phone for calls and music but unable to change programme, alter volume etc.

S70%
by S####:

Only works about 2% of the time... I don't know what the issue is but the app always stops responding

G70%
by G####:

Will not stay connected. After a phone call it disconnects. Back to the drawing board.

Q70%
by Q####:

Never stays connected.. This is the third phone I have tried . Needs to be redone!!!

B70%
by B####:

Too poor quality of Bluetooth connection, also a very bad integration with other apps

M70%
by M####:

You have start doing a better job with Android. The majority of phones are not iPhone. You should be able to get text message notification

P70%
by P####:

Wostrel app I've ever used. For the extreme price I paid for the hearing aids you would think they would make the app work. Very poor product.

X70%
by X####:

I wear bilateral hearing aids and have this app and device is a Godsend. I can now listen to my music and workout WITHOUT having to take out my VERY expensive hearing aids so I can wear ear buds. Thank you Widex!!!!! Hearing aid wearer for 40 years...

O70%
by O####:

It's not great. if you are in a noisy area and you want to change the programme settings the app doesn't show what programme it's currently using it only shows the word programme it should show Universal or Music etc

K70%
by K####:

Unbelievably BAD. When it's working (which is rare), you can choose a direction that you want to concentrate on - which is it's main feature and is a good idea. However if you want to try another program to clarify what you are hearing it reverts back to omnidirectional hearing. Where is the logic in that? For each program you want to try, or if you want to revert to your first choice, you have to reset the hearing direction. To further anoy you, the device will randomly switch back to omnidirectional hearing. I've not idea what specifically causes it to swith itself back, it could be time or random noise. So if you are driving and have chosen to direct the deivce to hear your passenger, it will default back toomnidirectional without warning. That means you have to get your passenger to try and reset your phone direction for you. All of this can be a dangerous distraction from driving. I've just had my remote replaced under warranty (not repaired) and the new one has failed after only one day. From what I can see the company don't respond to the many compaints about this devcice. That alone should be a good reason not to buy their products.

H70%
by H####:

I have a Samsung S7 and the app seems to work just fine. All features appear to work as advertised and I am happy with it. I like the fact I can stream music through the aids and no one is the wiser!

N70%
by N####:

I like the polite way that Joe Jett on June 27, 2016 has expressed on this Widex app. Removing the polite part Widex, here in the world of telecommunication just say, NO, we at Widex do not want you to hear anything other than the phone call, expressly the phone call By the phone app. You are allowed to listen to music and calls from the phone only. When I look at apps like; Enhanced SMS & Caller ID+, and LG BT Reader Plus. I am saddened to find that I have spent so much money on Widex, and this does not let me hear a simple notification coming from Hangouts, Wire, Email or Facebook. And if I want to make calls with my Google phone number, or voice calls via social media apps I have to become a wizard to use COM-DEX. Someone here already said that this app serves only to know about the battery on the COM-DEX, no matter, I will charge this every day, volume and programs I can control them from my RC-DEX or the buttons on the hearing aid. I'm uninstalling this app and I'm actively looking for another brand of hearing aid that plays nice with Android. I hope they realize that not only the hearing aid should work well, now it is necessary to play nice with the other Android apps

E70%
by E####:

DO NOT BUY THIS PRODUCT BAD BAD app. I regret buying this product. Given the very high price of the device I am seriously disappointed. yes it streams music but IN MONO. HORRID Bluetooth implemtation means clipping of sounds. Can't be used with Google Maps When setting sound direction (front, universal etc), the direction will not hold for more than a few seconds or minutes especially in a noisy environment. The product is a good idea but the software is truly awful in its current state. Their BEYOND app gives me better options for controlling the hearing aides BUT NEITHER WILL WORK if you install both. The product is so bad that I have my $20 motorola ear slug in one ear and my hearing aid in the other.

C70%
by C####:

Since the update to firmware 1.2, this app has been reliable. With the upgrade to version 1.3, has anyone else noticed increased battery drain on the COM-DEX? I'm using a Pixel phone.

F70%
by F####:

Volume and next program features rarely work. Frustrating. For such an expensive product it would be nice to put a little work into the Android app, which should be able to do so much more.

Y70%
by Y####:

I'm impressed with the app so far but having read the other reviews I can see you have many upgrades to go before you are able to utilize the full capacity of the Widex hearing aids. I would like to be informed about the future changes to bring it up to the communications standards of the media spectrum of today's capabilities.

H70%
by H####:

Cannot install app on my S5. Originally it worked and then would just spin. Uninstalled and tried to reinstall with no luck.

N70%
by N####:

Does not support any android that has version 6.0.1 on it. So it is useless if you have, for instance, Samsung S6, Note 5 or S7 to name a few. Version 6.0.1 came out last November and they have yet to update it. Widex quit making the M-Dex (that didn't require a cell phone to change the directional settings and volume). So no backup option to control your volume or direction. Talk about a bad business plan!!! Come on Widex, step up to the plate and stay up with the technology. It's been 8 months since this version came out!

E70%
by E####:

Moto X second generation Android 5.1 useless app. Connection fails after 2 seconds. Device pairs well with hearing aids but not with this app. Hope you fix this soon.

C70%
by C####:

????? Have no problem getting other apps to download. Tried WiFi, data, rebooted 5 times, cleared cache 3 times. What gives? Note 4. Google play is updated.

F70%
by F####:

Launched the app and saw "Device is disconnected. Tap to connect". Tap it and the clock was running and the "Device is disconnected. Tap to connect" momentarily dissappeared and appeared again not connected. Turned off BT and disconnected the Comdex loop. Not working. Turned phone off and on and relaunched COMDEX app and the whole non-functional cycle continues. I've tried this app with 4 other phones and nothing work other than "Device is disconnected. Tap to connect". They should do a recall.

Y70%
by Y####:

Really wish they would update this app to work.....but i guess you bought the hearing aids so they have the brunt of our money so why give a [email protected] right.

Z70%
by Z####:

Works well on Samsung Note II

W70%
by W####:

Sometimes loses connection with Galaxy S7 Edge

D70%
by D####:

Worked fine but now won't connect to my s5. I will be seeking a repair, replacement or refund tomorrow.

V70%
by V####:

Does not stay connected at times. Using Samsung S6 and will disconnect for no reason

U70%
by U####:

I use this with my Samsung Note 3 and my Samsung Galaxy Tab Pro both running Android 5.0 and it works fine, I would suggest having the mute button work in all settings, not just streaming music. I would also suggest that a volume level indicator (as well as independent L and R) be incorporated into the next application. Other than that, I find the application works well. It is much smaller than my M-Dex....but with the M-Dex you do not need a smartphone, and can be used without having to connect via Bluetooth unless you want to stream music. When I am at work, I use the M-Dex more often than I do the Com-Dex


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Rating Distribution

RATING
2.95
286 users

5

4

3

2

1