It seems to sync fine but I can not get in to the settings menu!! I would like to be able to set the correct time and date but it does not work. Uninstalled and installed hoping it would finally work but nothing. The tracker seems to be fine but the app really sucks!! Wish I could give it no stars!! I hope the developers read the complaints and fixes this but then again it is just hopefully wishing.
In the beginning all of my information synched to the app. It was saved. I even got a pop up that asked me to sync what happened?? I don't see my information in the app anymore. The issues all started when you started updating for no apparent reason and included the tr3. Should have given each their own app.
The option for phone sharing to my device doesn't show up on my app. It's blank. It also won't sync my progress. This app blows. Fix it to work.
When are you going to update the app???!!! Watch works fine but the app is horrible!! Can't sync any of my data. Bluetooth won't connect. Can't get to the settings menu ever. What is the point in having an app when it doesn't do what its supposed to? What a waste of money
Bought a tr7 on Groupon and have tried multiple times too get the watch too sync and track activity... The app doesn't retain history, doesn't track sleep, doesn't start synced.... The app just doesn't function as it should. Not sure what to do with the watch. the watch is fine, but mostly useless without a usable app.
I purchased this tracker to replace another Everlast. This app is a nightmare. It does not have a profile to input your information, to set the clock etc. BIG JOKE . I have to return my tracker because I can't even set the clock because the sync off as well.
Cant even get the tr2 to pair with my phone. And customer service was no help at all. I followed instructions on the video and its the user mannual it came with still nothing. Cant return it brought it on clearance
It would not let me sync my watch at all so now I can't use it
Please fix the bugs or I will not buy Everlast products again
Model not listed. Will not sync.
Can't connect to my phone and can't get my sleep pattern can't get the year that I was born
Does not sync with galaxy note 5
Says device is connected but nothing.
It's doing everything I need it to do thus far. Instructions could be better. App could be a little more user friendly. Took me awhile to figure that you have to have data on the device first before it will sync. Also found out that you do not have to keep connecting and syncing each time the app comes up you can just push the back button and it will take you straight to the app and sync.
Unable to sync. Do not purchase Everlast TR7 model, if you're planning on coupling with this app...rendered useless. My phone is paired correctly; however, app states it's not synced. Hours of frustration. Additionally, it read my resting heart rate at 129. Then a minute later, it stated it was 98. I know I was upset, and frustrated over my new tracker, but even with that, my RHR is not going to register that high. Disappointing. My devices: Samsung Galaxy S4 Everlast TR7
The charger for this is flimsy; won't sync my information. Too many errors such as device connected abnormally (even though I followed the instructions carefully)...and all my info and sleep pattern gets erased.
Wil not let me sync my tracker. It kicks meout of the app and says it has stopped
It doesn't stay connected to the app. I was hoping to pair it with my S health but you can't
Every time I try to sync the device the app closes
Being a good gadget yet
Doesn't track sleep. Has a settings menu but nothing comes up. Comes up to the setup page every time I start the app just like it's the first time using it. Says it syncs but no new data ever shows up. Very disappointed! UPDATE! I tried to install an update for this app and would you believe that it could not install! This app, and the band are a total piece of crap!
I don't normally rate an app, even if I think it's bad, but this app does not work at all. It's disappointing because people want it for health and fitness reasons. Everlast, you need to make this work. You're losing business. I see the horrible ratings on your products and this app on many websites.
if i get it wet even a little bit for example if i start to sweat it will say im sleeping... wtf... i hate to say it but you get what u pay for
This thing is an official POS. Waste of money. It's not even good as a watch anymore because it didn't sync and update for daylight savings time so it always going to be an hour off for the next several months. Do not buy this product.
Doesn't want to sync. Terrible. If I sweat it doesn't work. Keeps going into sleep mode. Very frustrating.
It wont sync all of my info and it doesnt save it to the following day
Such a great, well designed tracker, why did you not put any effort into insuring a great user experience? Connecting to the app hardly ever works, Bluetooth fails again and again until I finally just give up. Will end up switching to something else because the details on the simple stuff were overlooked.
Things I (theoretically) like... My T002 (and app) does a much better job of recording Sleep Patterns, and is more accurate counting steps, than my other Tracker... BUT... The touch screen switches me from "active" to "sleep" (and vice-versa) without user input. Also, the Bluetooth sync is problematic. It connects fine, but will not disconnect once sync is completed (Kyocera Brigadier, all US Verizon updates).. Within the last week, up to the current update, connected, but stopped downloading at all...
Can't even open device icon on app to sync. I had this set up for 2 months and then it stopped syncing, I reinstalled and now I can't even set it up. So disappointed!
Why does this not sync my sleep data or heart rate? Also why do I loose the previous day's info every time I link the two?
Says my wristband device is connected abnormally. I just bought this. What gives! !!!
Doesn't sync often, doesn't ever record sleep time in any way, heart rate tracker works occasionally.
One thing for improvement how to set the time otherwise great with the tracker you get more than you paid for
İ can't sync anymore. What's the problem?
App suck watch was OK
Doesn't sync my sleep data
Wont even find my tracker sucks!!!