It's embarrassing to use and awkward to explain how to use to clients. Rediculous fee's for something that is flawed.
Would give 0 stars. Customers hate it. Pin numbers change location so they have to figure it out but to make it worse it's upside compared to my phone. I have never successfully processed a payment with a card in 3 months. Only used it to enter card numbers over the phone and now it keeps coming up with errors. Was told I needed to pay cancellation fee to get something more suitable even after complaining from day 1. Can't believe we get treated like this.
This is the worst app I have ever used. The old FastPay was a 5 star app. Come on ANZ, you can do a lot better.
Just all of a sudden not working on my samsung s7. I like the old app better without the card reader.
Used to be great got new s8+ and is now very slow which is annoying for both customer and myself.
Won't work on Samsung S8 massive fees.
This app is a really great concept but it needs inprovement. First of all you need to scrap the dongle and just use the inbuild RFID reader that most new phones have. Their shouldn't be much of a security issue since you can just require a pin before the transfer and conbind that with a merchent id. Then i see no problem to why this can't happen. All up. I don't think this app can replace an efpos machine. Not yet. It needs a majour redesign. I hope you take into consideration some of my suggestions
This is too hard to use in a busy market situation. The toggle is too small and hard to read the screen. Older people struggle to use it. We will look at alternatves that ard easier to use
If i could give it zero I would. Slow. Constantly freezes. Time waster.
Doesnt work with google pixel phone complete waste of timr
The new device with PayPass makes all the difference. Entering a pin is a bit better, too, because of the back-lit display.
Great product. Works very well.
I am paying $10 every month and have not been able to process one single payment. It is so embarrassing in front of the client. The New Generation just won't connect. ANZ have sent me about 4 new devices that are supposed to connect, but none of them have worked. So disappointed. The old version with manual input worked perfectly. Why did ANZ change?
Unintuitive and buggy. Needs a tonne of work. OK first effort but has a long way to go.
I have the new samsung edge plus and the pin screen doesn't rotate and im losing money because people can't put their pin improperly therefore their card is cancelling!!!! I'm losing money
Always cancels you need constant 4g connection, has worked three times out of the 4 months ive had it, wont rotate as everyone has noted. Will be returning it to anz. Waste of money if it doesnt work :(.
We pay so much in bank fees and they make billions in profits and this is what they give you back. A total piece of crap. Not only is it confusing for customers to enter their pin (because it is displayed on the small Anz piece of crap you stick in your phone to take payments and the numbers keep changing), but it displays lots of errors such as 'cannot communicate with card reader ' . I have spent many hours on the phone with Anz, they have sent out replace readers etc. You have been warned. Waste of time
Why did you change it from the old app.. If I slightly knock the device or miss a number it fails. Very frustrating. Seems other banks have much better devices, why not bluetooth
I lost multiple sales because the app will not rotate on a Samsung s6 as the headphone jack is on the bottom. Customers have to put pin in upside down very disappointed with this, and customers found it hard to work it out ,I find it hard to believe why this wasn't tested first. Will have to cancel the fast pay . Extremely frustrated by this
It's doesn't rotate on my samsung s6 it's very hard for the customer to put in the pin cos it's upside down & American express won't work with it either very frustrating! But besides that it's very handy
Doesn't work on my Sony Xperia Z2. This is the worst app I have ever used. The old FastPay was a 5 star app. Come on ANZ, you can do a lot better.
This is the worst app ever!! It wont even let me open it up on my s6 making things very difficult
Great idea, unfortunately doesn't eork on my dual sim P8 which I use as a work phone... Need to expand the phones that supported
This app only works on iPhone and Samsung Phones and ANZ's IT department will not assist in any way, bad development a waste of your time.
Doesnt work on my samsung 5 or edge plus??
Never works on any device that I have tried.
When set up its a cheap way to handle credit cards if you only have a few customers who use it. It does have an annoying habit of logging out after "3 minutes of inactivity" even if you have been carefully using the keypad the entire time. This should be fixed.
Won't rotate the connection for this fone is on the bottom and this app doesn't allow the rotation so when people r paying they find it hard to read the pin pad as the machine is up side down due to the connection on my fone being on the bottom if someone could tell me how to rotate this app my fone is a Samsung galaxy note 5...
Wont rotate for my Note 5 so clients have problems reading there pin. Plz fix as this is frustrating for me and my clients
Won't rotate on my new samsung note where headphone jack is on the bottom. Clients now hate it and go to ATM to get cash rather than struggle with pin. I dont use it when on the road any more.
Never had a problem but yes you have to stay next to the wifi connection