-Search capabilities for user objects
-Self Service Password Management for Windows/AD accounts
-Self Service Account Unlock Management for Windows/AD accounts
-Self Service Password Management for IT AD Account Administrators
-Self Service Account Unlock Management for IT AD Account Administrators
TLK IDM Mobile will help to reduce the Help desk tickets related to user account login issues. The corporate user can resolve most of their account issues such as forgot password or account locked from their smartphone.
This application does require a server side component (MIM 2016 or FIM 2010 R2). If you already have MIM 2016 or FIM 2010 R2 then you are almost ready to use the app. We would just have to install our custom application interface agent on your MIM or FIM server.
The app download allows for full functionality and ability to interact with the service offering via TLK FIM Demo environment. Use the following ID information for testing the self service
The answers to the 3 questions on the Password self-service screen are
Childhood best friend: orange, Paternal GrandFather name: peach, mother’s maiden name: mango
To test the Admin tool use the following info
The Admin account has Admin access only to the DemoUser account. In the search screen, search for “DemoUser” to do a successful operation. To test a denial search for “Tom Brown1”
Detailed information about the tool and other TLKTechnology IDM offerings is available at http://www.tlkenterprise.com/tlktechnology