I ordered a king size mutton whopper combo in vasant kunj ambience mall outlet. Rate card showed 269. The lady at the counter asked me spicy or non spicy. I said spicy. Without informing me she changed it to some other burger which cost 385. I asked manager that by only taking option of spicy, I have to pay 50% more. He said it's company policy to explain to customer like this. So you intentionally try to cheat people. Will ensure everyone knows about this and never goes to burgerking
Yes you are. Our desi start ups have what better service than these people can ever achieve. No one will believe that they are an international outlet. And the best part is. They don't care! They really dont. Keep submitting your reviews and calling customer service with timings of that of a govt office. Order one day in advance probably then too you may not get it on time.
I would have loved if there was zero star rating. Even giving one star is a waste for this pathetic service. After ordering they have confirmed my order and received the confirmation message. Half an hour late they call and tell that your order is cancelled. Are we begging??? I never write any review generally. I was so disturb ed that I wrote one.Google shoukd remove this app from play store.
Ordered through the app and the restaurant (Saket Select City) confirmed the order after 40 mins, ironically which was the time interval under which I was promised the order will be delivered in. Pathetic.
Couldn't rate in negative, wanted to rate -5. No ordering area are notified. Wasted my money ordering from no delivery area. No order history shown. You need to call store and get your order number for issues. very disappointing application ever downloaded.
It's been 2 hours and I didn't receive my order and no call back as I called them. I've been craving for food since 2 hours but Burger King don't care. They said that they will deliver my order within 45 minutes. From now on, I'll not prefer ordering from Burger King. Good Bye ! I hated it so much, as a foodie. Remember a curse from a foodie. Oh, here it comes the delivery boy after 2 hours. Thank god.
It took 1.5 hours to deliver and that too incomplete order. With this kind of supply chain burger king is going to bleed in India. Significant improvement required
I have tried placing orders 3 times from this app... every time the money got deducted... and the order never got placed.. still struggling to get my money back! No resolution yet :(
What type of stupidity is this? Why are you not delivering order? What type of service is this? On Burger King, Dehradun its being shown that u can also place order online but online ordering is not on the app, why so??
The schmucks really don't know the difference between rating an app and rating a service. Idiots are venting their frustration about poor delivery/service here which they should be writing on its website/twitter/FB page. Anyways, moving on to the app. It definitely needs some improvement. 1) Should show the past orders. 2) Images should load instantly. 3) Add more payment options.
First it lag and is very slow, images are not clear or even not viewable. Also it does not have option to check delivery status and do not have cancel order option too.There is no feed back for service and food quality. No common customer care no to register a complaint or feed back.
Food was delivered 90min after placing order. It was cold, inedible & unfit for human consumption. I even left feedback in the software, but no reply from company. This laid back attitude is not acceptable.
After placing the order in dlf phase 3 they sent a thief type delivery boy who had no manners at all, he demanded more money for his delivery charge, worst experience ever
First time i ordered 106 burgers and paid using my Mobikwik wallet. Amount debited from my wallet. After half an hour i called on customer care. The person told me that they didn't receive my order and I'll get amount back in 7days. Then I ordered again, this time with cash on delivery option I had trouble with this too. Hope I'll get my money back that was debited without order being placed.
Please don't listen to the reviews of some idiots (noobs) here . they are blaming their locality for not being able to deliver and it has nothing to do with the app .they don't know what their talking about . the developer of this app has done a great job .
Just to mention this, clicked on star else I would have not even given one star ... value the customer who pay cash on delivery, if it's online payment done then make the customer wait for more than 2 hours though they mention 45mins delivery.... worst ....
The offer code doesn't even work. It shows come back later. Also no pictures of the product can be seen on my phone. You want to look at it and relaunch it
My house is just 3km from indiranagar burger king shop. They took the money and refused delivery. So far all ok, it's been a month and no refund yet... Good luck guyz...
Tried ordering through APP. Got only 2 Payment methods, COD or Mobikwick. Tried paying through Mobikwick but for some reason payment got declined all three times and got charged for transaction. No order confirmation. Have long way to go to compete with MCD in India.
They declined the order and didn't bother to inform me either thru message or phone.I came to know that it's cancelled only when I called the outlet after waiting for 2 hours
People are complaining about service and not the app. The app is a wonderful one. Although my experience with the service was great as well. The order was confirmed within seconds and delivered quite quickly.Good going
i order many times never get delivery two times delivery failure.they always say for one hr rider is out for ur delivery.My order no LTOD938846.poor management system.no use of app don try saket selectcity walk outlet.
Delivery is always late. 40 mins delivery is a lie. The staff is not good and do not manage well @banjarahills hyderabad. I hope ppl at burger king look into it.
I ordered through app... The order was accepted I received message saying that it will reach in 45 mins then after no revert, there is no order status also. Not at all recommended
Ordered the burger and made the payment through mobikwik,n payment got failed...n den customer service officer tell ki der is always mobikwik payment problem. ..if dis is not working den y u ppl add only as a payment option and still I didt got my money back...pathetic
Can detect my location also now showing pune in the city list
I had ordered online it is pass 1.15 minutes the order has still not been served. I had guest at my place I had to keep them waiting and finally even the wait was not worth it as they left as it is
Major part of the cites like kothrud, karvenagar not available in delivery option. They book your order and later delivery boy call n say order can't be delivered as your area is not in our list. I would say don't waste your time here n go for better option.
I placed an order through the app. The store made a deliberate change in the order however billed me the same amount and then they were not ready to accept their wrong doing.
Accepted order on application but later got call from store and sms that order is declined as they do not deliver in my area. Bad experience for foody like me.... application not up-to-date, neither store integration for delivery area done properly..
App is not good. Delivery system in gurgaon is even pathetic. They deliver at wrong address, no way to track the order. And the people at call centre are least concerned.
When i enter app there were no southern places please do something on this.There are customers in Southern parts too.
So you take the trouble and order online... fillb in all the details , place the order and guess what !! The store manager calls you and says "Sorry we don't deliver.." and hang-up..
... and hence it's a useless app. Hardly 1 store across Pune, are you kidding me?
I selected coupon code n applied it says facing issues try again later..when i proceeded without coupon code the servers are working.......Making fools of indian.
Wait for one hour and then get wrong delivery. Delivery is always late due to which food is cold and tasteless. Dont order ever!
this app sucks its not detecting my city lol wtf
Coupon code did not get applied for first time use. No way to modify order. No way to cancel order. No way to contact customer care. Poor app.
Worst service ever got and also applied coupon from which i didn't got any discount and why do u pple give numbr if u dont want to receive of Chembur branch and which when i called custumer services agent kept me on hold for more then 5mins is this u pple provide fantastic service please contact me cos i want to give a strong feedback against this services
I place an order for one of thing And I hey somethuing else. It's a waste app