Livecare Support Mobile

Act quick: easily assist your customers using your Android device wherever you are! Perform accounting tasks like you were on your PC! Use the company address book to contact your customers!

Features
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- Control the remote computers using intuitive gestures like the swipe to move the mouse pointer, the pinch to zoom, the tap to click and more.
- Use a full keyboard, special keys included, like Ctrl, Alt and Windows®.
- Connect to any PC even if protected by a firewall or a proxy server.
- Solve your problems H24 using the access to the list of controllable servers (Internet Agents).
- Remotely interact with your colleagues using the integrated chat function.
- Contribute to the solution by transferring the assistance from and to your colleagues.
- Check your company with the list of performed assistances done by all of your colleagues.
- Easily contact your customers using the central address book with emails and phone numbers.

Requirements
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Compatible with Android 3.2 and later (3.2, 4.0, 4.1, 4.2, 4.3, 5.1)

Quick Start Guide
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1. Install and launch Livecare Support from Google Play.
2. Insert your license info (company code, operator, password) or request a trial for 15 days.
3. Make your customer install and launch the client version on the PC you want to control (download at: www.livecare.it)
4. Make your customer insert the session code, that is visible in the home of the Android version, in the application.