Opal Refund focuses on notifying these default or maximum fare trips.
How Opal Refund works ?
Opal Refund saves all Opal trips on your phone
and updates this data every day at 3 pm.
In case a default fare is encountered it notifies and sends email to the user.
Can i change the update time to notify maximum fare ?
Yes, press on three horizontal dots from Opal Refund home screen and select Maximum Fare Trip(s) reminder.
What if I did not complete a tap on or off on Opal card reader ?
Opal Customer Care understands that some people make mistakes when getting used to a new system, therefore, representatives are initially allowed the discretion to make adjustments where customers have not completed a successful tap on or off.
How do I request refund ?
By calling Opal Customer Care on 13 67 25 or (13 OPAL) or by submitting an enquiry at http://opal.com.au/CustomerCare
Is Opal refund application related to Transport of NSW in any aspect ?
No. Application was developed by Padam Rao ([email protected]) who thought his brother will be happier with this app.