This app does not work
Says I'm not registered, when my team is, won't let me log in
It said that I wasn't registered when I actually am
The app was so much easier last year. There is no where to enter cash amounts.
Literally won't even load past the log in screen...
Works great! Paypal donations have been perfect and I can see all our teams progress.
It has crashed with logging in with Facebook.
I've downloaded the app three times. App won't let me login for any reason.
I love it when it works but now I have an Honor 8 it will not get past the login screen. Just loads forever after entering my credentials.
Can't even log in on the app! Very inconvenient when I have my phone with me all the time. Can't take my donations! It sucks!!
The app downloads but will not log-in no matter what I try. The app just spins and spins and spins. The app does NOT WORK with Android 7.1.1. Forget it. App stinks.
Will not log on no matter which method I use. Tried Facebook Google and typing in my email and password. Nothing ever happens just keeps loading.
I've been trying to get this app to open for an hour. It just keeps spinning. I've lost so many donations because of it.
It's getting much better. Wish we could put our in kind donations cause those help support our Relay too
I was very happy with the app earlier this season but now it won't let me log in. I've uninstalled and reinstalled it several times and all I get is the spinning wheel. As an event lead, I've promoted this app often. I hate to tell them to disregard as it doesn't work. I was very excited about this app and am now highly disappointed. Its over a year old so these types of bugs should be non-existent. I hope the issues are resolved soon.
I am now walking away from my third donation because I can't get this app to work. I have stopped promoting it as a fundraising tool to my team members because it is SO unreliable. IF I can get it to take a picture, and IF I can get it to acknowledge the checks are on US funds, I inevitability get the donation rejected email. FRUSTRATED!! Emailed ACS requesting assistance and got no response.
I have money to put on a different team member, as it is money raised by that person. I can't even access my team's roster to apply the money to the proper team member with this app, and I am co-captain of the team.
After having problems getting logged on with my new phone, I called ACS and they got to work fixing the problem. Received a email stating that the app had been fixed and was now compatible with my android 7.0 phone.
Very frustrating to use!! Have to log out and go back to the old Making Strides app just to be able to see who's donating. Can't click on anyone or anything. Also not getting notifications when people are donating. Hoped this year it would actually work.
Works great and fast
Works much better than it did last year! Love it!
This needs to be more user friendly like the dashboard online.
It seems easy, I just wish the auto payment amount options started at $25 instead of $35
My donations did not show up on my Relay for Life account. I shared from app to Facebook. The donations went into American Cancer Society account. Called 2 differant 800 phone numbers and both said funds cannot be transferred back to my Relay account. This app is awful and I am deleting it. I will only now use the Relay for Life webpage to fundraise.
Everything you need to know is in these apps. Download and have fun!!!!
It's very convenient for people to make donations that you are not able to see daily
This app needs some major updating!! It takes forever to load anything you want to do and does not show what you need to show. I can't see my team nor accept cash donations.
I can't get the app to update/sync. It doesn't keep up with what's going on. I had several donations made weeks ago that never showed up on the app. I logged into this year's event and that hasn't updated either. I can't find anywhere in the app to sync or update, nor info in the FAQ or help section. It is a pretty good all, I look forward to using it more, but hope I can get advisement on how to fix this issue.
It's a *great* app when it's working...but crashes pretty much all the time. Can't get it to update or even load the last couple of days, and keeps giving us a weird team company affiliation even though I keep clicking "none."
App doesn't work. Can't log in
It would be great if it would let me log in properly.
Love being able to raise even more money for a great cause!
I love that fundraising can be linked to my team page. And that paypal is accepted!
Same problem as literally everyone else.
Well, I was hoping the login problem was fixed, but I cannot login either. Come on ACS please fix this.
I use it in my android device and it works great. Easy way to help fight cancer and raise awareness. Great job ACS!
It won't let me login, even after resetting my password!