So I have used this app perfectly fine for the last three years but now all of a sudden over the past month it works when it wants to, which is rarely.
Been out of service for 3 days. Not an unexpected problem have to reload every few months. Please fix.
I don't know why I still have this app on my phone. I haven't been able to even log in to the mobile app for well over a year now, even with different phones. It hasn't been updated since 2014; I wonder if someone is still getting paid for it... I hope so, sly. The app is literally useless, But the actual website works fine enough on a browser... so, whatever.
This app is horrible. The only reason to get it, is for Mobile deposit. And it does not work. The developers did not know what they were doing in the creation of this app. Don't waste the space on your phone for this app. Everything you can use it for you can do through the website.
Was working just fine. But now it keeps saying my log in is invalid. When I log in using my laptop, I can get in no problem. I uninstalled the app and reinstalled just be sure but got the same msg.
It was great when I was able to login. Mobile check deposit was great. Now I can't login and it gives me some vague error that doesn't help solve anything. It's been keepoing me out of the app for months. At this point if it is resolved I don't think I would give above 3 stars because I know I am not the only one having this issue and it should not take so long to fix.
Love this to check on things that have cleared, deposits and transfers. Daily use on my phone. But now can't losd app. It just gets stuck on the loading screen. Uninstalled and reinstalled but same thing. I use Samsung Galaxy S6 Active with Marshmallow.
Please fix..i loved being able to deposit checks without having to actually go to the bank
Used to love this app but when I got a new phone and tried to log in, it didn't work. I've un installed the app many times at an attempt to log in later. Used to work great but now I live far away from a branch location and I cannot use the mobile deposit. Please try to fix it. I have a Samsung Galaxy S6.
1 - For whatever reason it takes FOREVER for some things to show up. When I was with BOA almost everything showed up practically instantly! Here most things seem to take a day or more. 2 - I wish it showed you next to each transaction how much money was in your account after the transaction. 3 - And this is really not as big of a deal but just saying! It could really use a new look! It looks really old...nothing sleek about it.
I would use the app frequently but over the weekend it seems to have gone down. I can not log into the app I can only log in if I'm on the web.
Do not bother trying to use the mobile deposit function. Just get off the couch, get dressed, and drive to the bank. It will take less time and be less of a headache.
Ive been using this app for a few years and its been working up until a couple weeks ago. Now its saying login host error. Please fix this bug its very inconvenient.
Depositing checks is near impossible do with the image being flipped in the app with Android marshmallow system. It turns a 2 minute process into 15 plus.
This app didn't allow me to logon. Have attempted numerous times to no avail.
It worked, then it broke, then it worked for a little while. Now it's broken again. I'm getting the 'host error' message when I try to login.
I have tried to load this multiple times over the last year hoping it would be fixed. It will not let me log in when I easily login with my browser.
Used to use this app everyday to check balance and transfer funds. Could never get the mobile deposit to work no matter what I did. Now I can't even log in
It worked fine until recently. Now it won't show transactions on my accounts. I see balances but no transactions!
The app used to work fine, but over the past month, I can't log in. Repeatedly get host log in failure. Given the multiple comments from users having the same problem, I'm really disappointed this hasn't been fixed.
Everything works fine for me except for the fact that unless I'm on WiFi it doesn't want to load unless I restart my phone. Just started occurring and really annoying..
App never works! Always a host error preventing log in! Opened acct here was told everything I wanted to hear but proved to be a lie! Hate having to go to banks!! #useless!
I love this app! For those of you who are like me and had the app stop working just go to your bank branch and have them unlock your account for you. It stopped because the password was wrong too many times in a row during log in
I have tried deleting it and reinstalling it, and it still does not work. They need a better software developer! It is frustrating.
I am unable to get the mobile deposit to work. I have another bank service that works fantastic on my phone, does great with the pictures but with this app I cannot get a picture of a check to accept, therefore unable to mobile deposit.
This app was amazing you could check account and now login doesnt work been trying for months. Was so excited for mobile check deposit but doesnt ever work a million scans and nothing. Got a new phone thought maybe woul fix didn't. I deleted app and reinstalled didn't work restarted phone multiple times didnt work either. Its not very convenient that update is what it seems to be when it started alot of the comments say same thing. Old one back please.
The last update messed up login. I've been using this app for almost a year without any problems. Now I can't even login... FIX IT!!
Have the time it does not work. Depositing checks is the most time consuming headache ever. Does not focus, constant errors, and times out. I've never had a worse banking app. At least the locations are better than this.
For those who say they cannot log in, if 3 consecutive failed attempts to log in occur, the account will be locked from access from the mobile app. Access is still available through the web site. Contact member services to reset the attempts and try again.
It used to work great and now it won't load and go to the log in menu. A week or so ago, it stopped working. Please fix it. I use this app every day and now I cannot and am very upset. I even uninstalled and reinstalled and it didn't help
Won't let me login due to host error
Won't let me log in. Use web version and don't waste your time with this useless app.
Adding mobile deposit made this app even better!
The only reason I downloaded this app was so I could electronically deposit my check, but that feature doesn't even work. I had to take 10-15 pictures of the front of the check before it was accepted. Then I had to do the same for the back of the check. For some reason it doesn't give you the option to turn off your flash. I gave up. The whole point of having an app that has that feature is to make your life easier. Companies need to make sure their apps work on at least some level before advertising it.
Not pretty but the app works. And thats no1 to me
If you can't login and it says login failed there is a number to call in the help section chances are you possibly over a period of time accidently entered the wrong password call them and they will allow you to use it again
It used to work but then after an update it never worked again
Gives me all the info at a glance
Can't even sign into account anymore.
I've used this app for months. Now won't log in