Asking post sales support or technical specialist? Usually it takes time, takes energy and telephone fee. However the actual answer or solution to your quesstion is often simple and can be explained with a picture. In the big user group of Android, someone may already know it. How can we share the knowledge and skill among the users' group?
This application provides such a platform. When you have a question, you can simply ask and attach a screen shot. When you happen to know the answer to a question, you can just post your answer, and attach a screen shot if you want. The originator of the question will get notified soon. All users can comment on the question and answers, and the originator can choose the best answer. Help answer questions and you can find out what potential title you can have with your knowledge and skill.
This application is not the online support of device maker or software maker.
This application is a green, free software, requires only the read permission of your gallery to upload images, won't do any harm to your system.