App is slow to scan and update. The food tracker function is next to useless as u need to know the calories of the food u are if not listed with one of their "partners" (there is a very limited partner list). Don't bother searching for food consumed in hawker centres.... Waste of time and disappointed.
Not able to sync. Tried different methods. From reset Bluetooth, restart phone. Re-connect by entering the 4 digit pin. Still not able to sync. Tried for the 1st time in end Sept failed. Tried again in mid Oct failed. Tried again today, even after the step challenge season 3 had started but still can't sync. Each time I tried for at least 30 mins. Synchronisation was bad for me in Season 2 last year but still manage to sync sometimes. But this year is the worst. Very disappointed! By the way. Mine is the actxa stride+ model. Very useless model.
Very disappointed as it used to be able to sync with Google Fit but for no reason it was removed. Not everybody uses a Samsung phone or SHealth. I uses LG HEALTH and sync with Google Fit. There is also intermittent sync issues. Occasionally updates to app causes the lost of food database. There is no customised workouts calories burn or food calories intake that can be updated to the app. Pretty limited and narrow minded app.
I find it difficult to use the food diet record section n u can never find some foods despite taking photos. My wife's tracker is also not working n she is unable to syncronise with her handphone n log in the steps.
The whole app is full of bugs and is very laggy. Not even user friendly at all. Everything in the app is a mess. Can't even update your profile and keep promoting me to restore my profile while I have already did it. Keep seeing updates being downloaded everytime I open the app but nothing has changed.
Very disappointed with this apps. Never be able to sync properly with built-in S health. The sync is very laggy. Tried to uninstall and reinstall few times and the problem persists. My wife also could not sync the apps with apple health kit until now. A lot of homework to be done by developer.
Totally can't redeem anything in this challenge. UI is so bad that I cant even find where to redeem after competing the challenge. Plus what is the new healthpoints for?! There is no way to use that thing so why is it there. Please look into it and make improvements. Thank you
unable to sync tracker. Off and restart apps. Off and Restart phone. Deleted and redownlaod app all sync fail. I have no idea why I have turn on gps locating to sync steps. I don't understand why there's no cancel button for "downloading updates" when ultimately I still have to come to play store to update the app. I don't understand why when I change tracker, I can't sync the steps I've accumulated for that day. No one will actually sync their new tracker at 12am in the morning
Went through the hassle of reading to sync my sport watch app to Google fit and Google fit to s health via a other app. But in the end this app doesn't even sync with s health properly. After 3 days of tries, I decided to just forget it. Hopefully more apps can be included next time.
I hope that the interface can be made more user friendly and more aesthetically pleasing. Have a look at other apps like My Fitness Pal. There are too many words (challenges - for rules or terms and conditions, can hyperlink to website) and difficult to navigate and understand. For diet journal - please enable more user options to input food and allow sync from Samsung Health or other food tracker apps like My Fitness Pal.
Is a good app to help me to keep fit and alert me of my diet intake. One problem, the food took on the food which I cook at home, very healthy one. Raw rolled oats porridge with mix vege. No oil nor salt added. But the photo it described, peanut porridge with pork. Entirely different from my menu. In the page no where to describe the ingredients. Instead just simply pin a description of it. Pls kindly fix it. Thanks.
It is good
Nice to this step tracker
Redemptions are good!
This apps deserve zero star..
For the people who cares of their health.
Need some patience to learn this app, overall satisfied with the features and usage friendliness.
Problems syncing devices.
used for quite sometime but recently can't sync the tracker to my watch
Keeps disconnecting from Samsung Health App
Content not useful especially counting of calarie
Errors in scanning QR code
Syncing with Samsung health sometimes doesn't work
Cannot sync steps after update! Please fix it!
Everything is so slow it's painful to use. No Google Fit No MiFit integration
I cannot go to the redeem health points page from my health points summary and hence cannot redeem any rewards.
Issues trying to sync with season 3 hpb tracker. Kill app and off/on Bluetooth still same.
Horrible user experience! Also, could not sync to S Health for the life of me!
Lousy app! Difficult to sync to 3rd party tracker and doesn't mention anything about having to change time zone when one is overseas. All steps clocked overseas are lost. Terrible.
It's gd 4 all tos whom lack of exercise. Also ken help to keep fit.
It keeps downloading updates every time I on the apps and it is very slow. I am not really sure if it is the problem of the s8 or the apps but definitely hope the developer can improve on it.
It's a good initiative by hpb but there are a lot of syncing issues. Lost a lot of steps which is really disappointing. Can't sync to fitbit atm
It's so difficult to sync the tracker with the app. There's always an error and as a result the app won't capture the steps I have already taken. It's really frustrating if we can't sync data from the tracker.
I am having problem connecting with app with HPB issued round tracker. After re sync by choosing as new device, can sync. But still cannot connect and I lost one week of progress. Impotent helpdesk number is busy at all time. Hopeless season 3 and HPB. It is a joke they still dare to put out ads for season 3.
Signed up for National Steps Challenge. As part of the sign-up, I was asked to sync a device to the app. No matter how many umpteen times I hit "yes" to allow S Health synchronisation, it simply doesn't allow me to get pass the "yes" and "no" button. Epic fail when it comes to synchronisation with S Health
It doesn't recognize my Garmin wearable, so I now have to wear 2 trackers. Yet it refuses to sync with the free hpb tracker. Why can't you just sync with Google fit, instead you choose to sync (or not sync) with apps like s health. It's very backward in design and even more backward in selection of app/trackers it syncs with
Crashes way too often! It is also rather difficult to setup, and link to a tracker. However, I do like the way it helps identify the food that I are (and thus calories intake); therefore the two stars.
I do not know what happened to my tracker, it can't upload my steps for yesterday.26.10. It upload till 1349 hrs. I did on off my hp, on off my Bluetooth, just can't refresh! I have exceeded the 10,000 steps but just can't get the things refresh! So annoying... Can help to rectify this problem?