Need to be more customer friendly
Just delayed my services booked with a lame excuse for a mail. Asked for a refund in my bank account...but they have refunded as cash credit. Not interested in availing services from this app. Even the CSE was rude. REFUND MY MONEY TO MY BANK STAYGLAD !!
They don't even bother to inform the customers about delay in services ....
Had a very bad experience...before it was gud..now I don't recommend this to anyone...go for any other beauty services at home rather dan this...
They are not at all punctual or value there customer time. I have book service in 2 days in advance and still at last moment they called ip and said sorry we will not be able send the beautician on time and it would delay by another 1 hr. I had preferred the time slot when my baby sleep if they delay by 1 hr there is no point I can available the service peaceful. I would suggest not to use this service if they don't value the customer time.
I have been using stay glad since they launched. Earlier prices were right and seemed apt but not anymore. Specially charging 2400 for a facial whose kit is for 300. I reached out to customer support they said they can't do anything. And now they have increased min amt as well
Pathetic service!! Cancel appointments without informing.
One hour prior to my appointment time they called up saying that they can't provide the service today.after requesting them a lot they again call up saying they do not have required products.very bad service
I have been using their services for more than a year, lately the quality has been going down but the recent experience has been terrible. The beautician sent was incompetent, late by 2 hours, and has managed to injure me by rigorously scrubbing during pedicure. She had no clue about where the paraffin wax is supposed to be put for paraffin pedicure. During waxing, there were many areas that were not done properly and it was only after repeated pointing out did she redo it. What's more the solution the customer care offers is 50% refund for pedicure which is like INR 350!!! WOW!Thanks but no thanks. Stay away for them or use at your risk. Never using their services again.
Horrible!! They don't even bother to inform the customer about the cancellation of the appointment...
Irresponsible people...Sudden cancellation giving lame excuse...Called before half an hour confirming service and suddenly challenging it...Early it used to be good but now disappointment is the only word to say...App deleted..Not going to use again
Glitch in the app, option to apply a coupon code was coming up even though I didn't have one. An appointment which was booked for one day was told later that it was for the day after that
Frequent cancelations. Lame reasons. Earliest slot available only after 24 hours of booking time. Pathetic. Steep deterioration since launch.
I like the service... she was so fast, determine.
Navigation and exploring features/ services isn't too intuitive.
Its. Good.. But i couldnt choose chennai location.. Pls help
If I'm booking for 2 same services, there's no option to do it
Service was excellent. Theripst came before time . She was very experienced.
Love the experience and will definitely go for the services once again.
great service great people... keep up the good work
They r awesome, on time and clean!
Brilliant pricing and excellent service. Would prefer if service booking can be done one hour in advance as well.
Parlor at home, on timr, hygienic, awesome services, wonderful staff.! Keep it up!
Absolutely loved the experience. Rachna was absolutely great with her work. Very happy with this experience. Please continue to provide the same or even better services next time.. good work stay glad team.
Skilled beauticians, on time service, hygiene, convenience.. All in one!
I went for Luxe indulgence package today. It is worth to have at home in very much affordable price with lot of services included in it. Also the beautician PRATIMA was supetb. Sincere, experienced. Good going Stay glad...
Rates are high when compared to urban clap even for basic services like threading and under arms. App keeps jumping pages.
They booked appointment and after that canceled saying that there is no service at your area... Disappointed...
I did permanent straightening from StayGlad...am very much satisfied with their service...the therapist Neo who came to do straightening was really good...she did it perfectly and I just luv my hair now it's so stylish...thank you so much Neo n StayGlad...
Irrespective of viewing So many negative reviews had a great experience only thing is they need to add head wash for hair spa also option to choose for multiple ppl
Why is the app no longer updating and not accessible?
I have totally had three services by stay glad. My first service was a hair cut after which I got a credit of Rs.540 in my stay glad wallet. Hence I used that credit for my next service which was a pedicure that cost me 700 but due to the credit I had to pay only 160/- and after pedicure I again got a credit of 540/- so hence I used that for a hair spa, but the therapist who came did not get the required spa cream and ended up giving me a hair oil massage. After which I suddenly see a minus credit of 500/-
User friendly app which makes beauty service so hassle-free! Quality products, courteous and polite staff and awesome service at one's fingertips. Good job, StayGlad :)
Hygienic, clean and neat, they do it pretty well. Therapist Srijina did a very good job and I would recommend you to try Stayglad services!
Very friendly sweet girls doing a fantastic and efficient job. It's definitely going to be regularly used now onwards.. :) jeena and dawa were both very good. Hope I can request for them specifically the next time.
I downloaded the App after some recommendations from friends but App crashes after "Confirm" action. Haven't seen an App being launched into the market without proper testing. :-/
It sounds nice. So I think I'm going to book for the first time and try this out. But I have this question. How are they able to Do the hair spa thing at home? Because I really need it.