Frequent cancelations. Lame reasons. Earliest slot available only after 24 hours of booking time. Pathetic. Steep deterioration since launch.
Glitch in the app, option to apply a coupon code was coming up even though I didn't have one. An appointment which was booked for one day was told later that it was for the day after that
Irresponsible people...Sudden cancellation giving lame excuse...Called before half an hour confirming service and suddenly challenging it...Early it used to be good but now disappointment is the only word to say...App deleted..Not going to use again
Horrible!! They don't even bother to inform the customer about the cancellation of the appointment...
I have been using their services for more than a year, lately the quality has been going down but the recent experience has been terrible. The beautician sent was incompetent, late by 2 hours, and has managed to injure me by rigorously scrubbing during pedicure. She had no clue about where the paraffin wax is supposed to be put for paraffin pedicure. During waxing, there were many areas that were not done properly and it was only after repeated pointing out did she redo it. What's more the solution the customer care offers is 50% refund for pedicure which is like INR 350!!! WOW!Thanks but no thanks. Stay away for them or use at your risk. Never using their services again.
One hour prior to my appointment time they called up saying that they can't provide the service today.after requesting them a lot they again call up saying they do not have required products.very bad service
Pathetic service!! Cancel appointments without informing.
I have been using stay glad since they launched. Earlier prices were right and seemed apt but not anymore. Specially charging 2400 for a facial whose kit is for 300. I reached out to customer support they said they can't do anything. And now they have increased min amt as well
They are not at all punctual or value there customer time. I have book service in 2 days in advance and still at last moment they called ip and said sorry we will not be able send the beautician on time and it would delay by another 1 hr. I had preferred the time slot when my baby sleep if they delay by 1 hr there is no point I can available the service peaceful. I would suggest not to use this service if they don't value the customer time.
Had a very bad experience...before it was gud..now I don't recommend this to anyone...go for any other beauty services at home rather dan this...
They don't even bother to inform the customers about delay in services ....
Just delayed my services booked with a lame excuse for a mail. Asked for a refund in my bank account...but they have refunded as cash credit. Not interested in availing services from this app. Even the CSE was rude. REFUND MY MONEY TO MY BANK STAYGLAD !!
Need to be more customer friendly
I am from banglore.I am seeing many negative comments here so decided to give my comments.I have tried beauty service from other sites also.but experience with stay glad is awesome.Specifically massage service is excellent.I always got muscle pain due to heavy work so i choose massage to relax.As I am a physio myself I can say the therapist of stay glad are really aware of muscle and pressure points.one que,i read some comments here about credit points which one can use in next service .how to get that ??
Randomly stopped their service without informing. This is not how you treat loyal clients.
Earlier there were no minimum amount. Now they have introduced minimum booking amount of Rs. 800. I had used this service twice in the past. Now when iam trying to book it. It is saying service is not available in your area.
First min order 500 now 800..otherwise doesn't let you proceed...that's crazy desperation
5 stars for its services. But has randomly stopped providing services without any info. Is stayglad closed??
Other app taking charge so low. . But your charges is too much and no add person options
Min order is 800rs... Better to switch to others ..
Hi, This is regarding the latest service that I received from StayGald. Let me elaborate on what happened - Professional who came in her name was Savita, she gave me the welcome tissue for refreshment, tissue is supposed to be soaked in VLCC rose water, but savita soaked it in nail remover and gave it to me. I was unable to bear the strong smell of the remover when I tried to wipe my face. Upon clarification with her, she said someone else has filled the rose water bottle with nail remover and she wa
I'm unable to book appointment as it is unable to login using Google info jus kps on rotating as please wait until you dnt close the app
Loved the experience but hate the mass that left behind in my house.
MONA did a great job. Awesome experience.. Very clean and organised. Stay glad will be My permanent parlour app. Cheers stay glad.. !!
Stayglad is doing a v v good job. Haven't been let down even once so far. The sincerity and expertise of the ladies is unparalleled. Don't think I'll ever go to the local parlour again! Kudos!
The app is buggy. The screen keeps jumping when trying to select a date for the appointment, some of the screens are not scrollable, the referral code cannot be shared - an alert pops up saying " cannot open dialog for sharing referral code ".
Booked for my wife.You inform you are coming on evening and then change timing then come near the house and when told the directions u don't bother to find the house and switch off the phone. Never use their services waste of time .
It sounds nice. So I think I'm going to book for the first time and try this out. But I have this question. How are they able to Do the hair spa thing at home? Because I really need it.
I downloaded the App after some recommendations from friends but App crashes after "Confirm" action. Haven't seen an App being launched into the market without proper testing. :-/
Very friendly sweet girls doing a fantastic and efficient job. It's definitely going to be regularly used now onwards.. :) jeena and dawa were both very good. Hope I can request for them specifically the next time.
Hygienic, clean and neat, they do it pretty well. Therapist Srijina did a very good job and I would recommend you to try Stayglad services!
User friendly app which makes beauty service so hassle-free! Quality products, courteous and polite staff and awesome service at one's fingertips. Good job, StayGlad :)
I have totally had three services by stay glad. My first service was a hair cut after which I got a credit of Rs.540 in my stay glad wallet. Hence I used that credit for my next service which was a pedicure that cost me 700 but due to the credit I had to pay only 160/- and after pedicure I again got a credit of 540/- so hence I used that for a hair spa, but the therapist who came did not get the required spa cream and ended up giving me a hair oil massage. After which I suddenly see a minus credit of 500/-
Why is the app no longer updating and not accessible?
Irrespective of viewing So many negative reviews had a great experience only thing is they need to add head wash for hair spa also option to choose for multiple ppl
I did permanent straightening from StayGlad...am very much satisfied with their service...the therapist Neo who came to do straightening was really good...she did it perfectly and I just luv my hair now it's so stylish...thank you so much Neo n StayGlad...
They booked appointment and after that canceled saying that there is no service at your area... Disappointed...