Why launch an app that doesn't work properly? I tried to log in using email but that didn't work so I scanned the barcode on my card and that didn't work either.
Tried scanning my card and manually typing it in but always takes me to log in with fb or Twitter. I'm not on either so not to sure what to do. :-(
The app overall is good, but whats the point of it If I cant sign in. There is no option for signing in.
Though the app is alright for looking for products, as other users have mentioned, when trying to add your superdrug card to the app it redirects you to a 'sign up' page. I wasn't sure if I had to sign my email up again, to the app directly, but even then the links are unresponsive. Superdrug, I do love you, but sort your app out.
Like everyone else, I enter my card number or scan the bar code, but all I get is an error message. 14.11.15 Update. Following the considerate response from Superdrug, I am happy to confirm the app now seems to work correctly & has enhanced functionality. As a result I have upgraded my rating from 2 to a still slightly cautious 4 stars.
Would be good if it worked, when I try signing in it says I have to be an admin to login to the app.just updated the app and once ive scanned my card and filled in my details it gets stuck on "please wait" so I cant create an account
When im looking at something it switches to the main page so annoying has happened loads of times
Downloaded app, tried to create an account via email and it won't let me say I've read terms and conditions, no box to tick so I can't create my account
I already have an account with superdrug.. I don't want or need to register again with my beauty card!!! I am going to stick with the good old fashioned plastic card and normal website. If this app was fixed for existing account holders then I would probably love it.
An ok app. But I can't view offers as it just takes me back to the front page with my points which is constantly refreshing
8 days 4 a delivery 1st time buyer too?on my topcashback account they charged me £9,98 instead of£11.98 must be trying to save a couple of pence the toothpaste was £3,98 and later found out most was charging £1,98 dear dear
Works perfectly. Scanned my cards barcode and worked perfectly so far so good
The app is showing about 100 points less than I had before the update.
Cant sign in or add points card error message saying i need to be admin to access
On line shopping site. Good app very easy and simple to use.
getting the latest trends now
Shuts down a few seconds later after i open it
the mirror stop working.
Downloaded this app purely because I thought I would be able to shop on the app rather than using my web browser on the phone. Was utterly disappointed that the online shopping button opens up in your web browser. Complete waste of a download as I do not wish to use the other features at this point. It seems other companies have no problem using in app shopping but Superdrug doesn't. Deleting as it does not serve my purpose.
Nothing works. I already have an account it wants me to sign up, no option to sign in. Tried to sign in via FB, that's not working. Tried to send an email to support that wouldn't work. Why release an app that isn't ready then email customers and tell them to use it!
Glad it's finally working! I like it but wish it would offer more special discounts/extra points like Boots does with their app. Think it has a bit of a way to go yet, but I love Superdrug and think it will come in handy.
Refuses to let me sign in. Have tried scanning bar code on card and typing in the number but it just comes up with errors. Waste of time.
Crashes when I tap the equals sign near the bottom. Doesn't give me anything I didn't already have. I already had the barcode on my phone. But good you now allow that by default rather than convincing the store staff every time.
5 times i have tried 3 scanning and 2 typing my card number and wont do anything
I've just installed this app and it doesn't work. Im now Unstalling. Sort this out
After trying several times to install this app, it finally worked. Ok once on phone, just a pain to get there!
Tried yesterday to upload but to no avail. However, today it works. Hopefully it will continue to work ok
Unable to sign in, and I can't get past the stage where you choose a picture to use. Have to force the app to close it too, as it won't let me back out of it.
It doesn't give you the 100 ponts that they promise in the emails they send out.
It won't let me log into my original account it only comes up with sign up
Well... it doesnt actually work.. so obvs wouldnt recommend. And even if it did, it really doesnt provide anything, cant be used for shopping -redirects you to your browser- i really fail to see the point of it. Perhaps the makers jumped the gun a bit and just wanted it out there..? But I have to say, if that is the case the app still has to serve some purpose, otherwise it will be deleted and given a bad rep from the v.beginning!
Have tried on numerous occasions, the app just crashes. I assume this means I won't get my 100 bonus points.
Would be nice to be able to flip profile pic as uploads sideways! Or to enlarge it or make smaller. Not much use having the app really because you can't shop from it.....just takes you to the website which annoys me because if you look at an item then go back it takes you right back to the top of the page not to last item looked at. Good idea but needs more work.
It won't let me sign in and tells me to accept terms and conditions but won't let me do that neither
very hard to install and get points
It's take too many times
Can't get past adding a profile pic. Riddled with bugs.
Love this app but it would be great if we could use web site too
Doesn't work doesn't scan don't even waste your time