It is good at showing exclusive discounts and what not for cardholders and has a good format. But it would totally be awesome if we didn't have to visit the website to add stuff in our basket. The app could be where you could do stuff other than look at the promotions. Basically everything you do in the website could be shifted into the app!!! That would be really cool!!!
I love Superdrug and i have bought many thing from the shop ad online and it's all good service. When I bought my items 3 for 2 I got one for free of curse but I was suppost to get a free cosmetic bag with the offer but It didn't come with the order. Also when I tried to email them 4 times telling them about it it just sent me to a different page with an error code.
Super drug send out an email advertising this to known card users, with your card details embedded. Yet when you download the app and enter your card number, it treats you like a new account user. Then, despite several attempts it won't accept the details you enter and says "come back later"! Deleted!!
Tried to set it up on two occasions s. Both times it would not register my card without creating new account and would then not go past the profile picture page. I kept getting redirected to the previous page...pointless
I already have a Superdrug Beauty Card and on online account, which meant I could not login to the app as it assumes only new customers will wish to sign in. I tried to use the "contact us" feature in the app but this is preconfigured for reporting issues with purchases. So I gave up trying to tell Superdrug about the problems I experienced.
I've tried on the website several times to register my beauty card and its takes so long and times out. I tried again on the app and it won't even let me go past registration! Sort it!
Don't see the point of the app when it just re-directs you to the website for everything eg. to place or view orders. So I might as well just go directly to the website.
Fine until I get to the upload profile photo bit. It gets stuck and crashes my phone. This is the only app that does this. Doesn't let me pass the screen.
Can't even get passed registration!! Tried to put a picture on, tried taking a pic and also tried skipping and it won't let me go any further
On the app I am trying to add my card number so I can see my points and offers but when I type the number in it takes a long time and then it times out. Even after I have tried several times
Absolutely pointless. Doesnt let you go any further than the upload profile pic page. Screen just goes blank and have to come out off the app. But some how i have a pink silloutte stored on my phone wich i didnt put there my self..
Absolutely awful. Worst loyalty card app out there. Has not even got an option to log in if you already have an account. Ridiculous.
I would love to send Super drug an email but everytime I fill out their contact me form it comes up with an error code. A complete waste of time.
Downloaded it to get the extra points. No points nor able use contact form to sort
Best app and lets you log on to your beauty card without adding your address and personal details. Whatever they say in the rest of the reviews are wrong because everything works fine. This is a great app.
Tried on 3 different days to register my card and all it says is oops something went wrong. Waste of time
Download the app.. 4 times iv tryed to update but won't let me up date profile don't no if I get points
Useless may as well go to website can't register card despite multiple attempts and then tried to contact you on your contact form lets me fill in form then when submit web page not available
I have put in my card number and all details, it just keeps telling me the features of the app and doesn't let me progress to actually use the app... Have downloaded it twice and still doesn't let me go any further what a waste of time!
Maybe I am using it at a bad timing and they might be doing some update, buy I can't pass the add photo part at all...it is simply not working...I tried reinstalling it but it keeps getting blocked...
Can never get into my account..always saying don't recognise...want to order but won't let me...lost patience now..will get elsewhere...
Got email with details of app tried for 3 days to install it would not go past taking card number then get message something has gone wrong so have given up poor show Superdrug
I tried using the app but didnt see any benefits compared to using the website. Also i tried to use the contact us page and filled out all the details only to be given an error each time i had finished it.
Go to Superdrug app go to profile scoll down turn off make sure your in the know...
I can't sign in. Tried uninstalling it serval times and then setting it up again . I have a card but eventually tried to set up a new account. This app just doesn't work
As others have reported, I can't even get through registration using my existing card. Tried several times & now giving up :(
Can't log on to my card reference you've gave me new one even though that's nothing to what I added. Took 6 attempts to fill in a contact us form to them get an error after submitting - I give up
Absolutely useless. . Can't get past the registration screen
Tried many times, contact us form won't work either. Rubbish, taking it out right now.
Doesn't load, can't even get past the profile picture then it's goes all white screen, crap..
I know I have an original card but the app won't recognise my card details to sign up with even though in-store it works fine and they've checked my details are registered
Uninstalling - SOOOO irritating!!
I already have an account. I downloaded the app and I put my card number in and it asks me to create an account. I am uninstalling.
It will not let me sync my account!!
it says to install the app in order to get 100 points- its a lie!!! I did not get anything
Can't give a minus score! Can't even register my card. Absolute waste of time and phon memory!
Disappointing. Cannot find a search or just find products. I will revert to browser.
I get an email to download the app, I download it and can not get past the picture page.
Profile locked out, no option to login after update.
Slow responses. Always failed whatever I do on here!