IMS Mobile

IMS Mobile Free App

Rated 3.17/5 (269) —  Free Android application by First Data Powered

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About IMS Mobile

ICICI Merchant Services (IMS) introduces its digital self-serve and multi-payment acceptance mobile App. Using this App, merchants can manage an array of service requirements such as Paper Roll requests, Terminal Related queries, Statement related requests and many more, just with a simple click within the App. The latest version of the app is enhanced to enable merchants to accept QR based payments from customers, accept sound based contactless mobile payments, send an invoice via SMS/Email and also help merchants to upload chargeback related documents for the chargeback case IDs.

Service at your Finger Tips – No more waiting in queue to speak to a Customer Care Officer. The IMS App is service on the Move! Merchants can also go cashless by performing QR based transactions using the App (mVisa and Bharat QR). Merchants can contact customer care with a simple click and also give their valuable feedback using the App to help us improve our services.

For feedback, or queries pertaining to the ICICI Merchant Services App, write to [email protected] or call toll free 1800 102 1671

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How to Download / Install

Download and install IMS Mobile version Varies with device on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: tejora.firstData.ICICIMerchantServices, download IMS Mobile.apk

All Application Badges

Free
downl.
For everyone
Android app

App History & Updates

What's Changed
Our latest update includes the below additional service request functions adding ease and convenience to our merchants:
Request for a transaction refund.
Request for additional terminal(s).
FIRS (Foreign Inward Remittance Statement).
Change/update the mobile number registered with us.
Change/update the email ID registered with us.
Change/update the postal address registered with us.
Change/update the company’s name registered with us.
Change/ update the account number registered with us.
More downloads  IMS Mobile reached 10 000 - 50 000 downloads

What are users saying about IMS Mobile

R70%
by R####:

User friendly

A70%
by A####:

Still feasible

Z70%
by Z####:

Good app

W70%
by W####:

Awesome app.

D70%
by D####:

Amazing app for self serve

V70%
by V####:

It's great merchant APP

U70%
by U####:

Great app for making new requests.

I70%
by I####:

Cheap service

T70%
by T####:

Good app for mechanism

L70%
by L####:

Poor customer service

S70%
by S####:

Bad Aap must improve

G70%
by G####:

Worst ever service of ICICI

Q70%
by Q####:

Worst most misleading app

B70%
by B####:

very dirty and bad services

M70%
by M####:

Fantastic app..!! This is really a giant move in the service industry and I'm sure this will take customer service to the next level.!! Kudos to u ICICI MERCHANT SERVICES

P70%
by P####:

Worst customer care. I am filing a case against them in consumer forum

X70%
by X####:

not able to show me my transaction history of previous date.

O70%
by O####:

Worst app please dont use this service it will make you fool and you will be cheated

K70%
by K####:

Icici merchant service is fake they only make money to customer

H70%
by H####:

Half of the stuff on the app doesn't work, looks like a jumla

N70%
by N####:

ICICI services will eat your time money and brain. Worst service. They charge money without giving any message.

E70%
by E####:

Worst app and worst customer service provider , pls do not opt for any services from ICICI bank.

C70%
by C####:

Waste app don't show any transaction only charges are levied on any statements you needs to check

F70%
by F####:

Pls don't use this machine the service is worse I have ever seen. I m not satisfied at all.

Y70%
by Y####:

They activat any services and deduct amount from my saving account without my permission. No risponce from customer care

J70%
by J####:

Useless app . Worst services. Customer services is a very pathetic . They doesn't responds to our calls . Dear merchants please do not take their pos machines because after the settlement our money doesn't gets credited to our accounts plus there is not appropriate services also to contact customer services.

R70%
by R####:

Very bad service of icici merchant they are not providing any kind of deatails of any transaction. Heavy hidden charages. i swip 22900 and they credited only 19200. Giving no deatails Plz dont go for this machine icici merchant They just want to eat your money I have not received any email related to my transactions. Not even statements Customers care and app fukcs

A70%
by A####:

The worst service from icici merchant. Heavy hidden charges. They don't provide any detail regarding transaction. I been calling the customer care from last 7 days still it's busy. Sales team is most misleading. Never had a call back from them. Failed to generate t pin from 2 month's.

Z70%
by Z####:

Great Services

W70%
by W####:

Very good app

D70%
by D####:

Great app for simple transaction

V70%
by V####:

Screwed up app. Waste of time. Doesn't work most of the time

U70%
by U####:

No management.. No service.. FRUSTRATED & FEEL REGRET TO JOIN ICICI BANKING & MERCHANT SERVICES.. I WILL NOT REFER ANY ONE ELSE TO JOIN..

I70%
by I####:

Pathetic service from ICICI merchant. Since 2 months edc machine is not working properly.. and no assistance has been provided till now

T70%
by T####:

This app and service providing of icici merchant service is worest... I cal to customer care so many times. For complaint

L70%
by L####:

Horrible service, I am very dissapointed with ICICI merchant services, they just looting, I am feel cheated, fraud company.

S70%
by S####:

Worst

G70%
by G####:

Nic

Q70%
by Q####:

One off the wrost merchant mentioned by ICICI bank this people looting the money and no proper service I have lost more then 10000 in this merchant edc . No customer service roud people I suggest my all indian seller don't take any edc machine from ICICI bank

B70%
by B####:

Simply avoid this merchant service. Exorbitant charges, nil customer support and pathetic overall experience. Will never advise anyone to go for this.


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Rating Distribution

RATING
3.25
269 users

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1