I paid for app when it was committed one time payment for life. You are free to bring new product but forcing old customer to change or subscribe is unethical. Such company dont last for long. All future buyers are warned, they may stop your service in middle and ask for rate revisions so Beware these people are cheats....
The old version of this program was way better. It takes forever to load and book appointments. I also can't use it while I'm on the phone which is a nightmare because new clients call me and I can't see my appointments and what I have open to offer them.
I sent support emails on 3 separate occasions with no response at all. How in the world do you expect to make sales??? Its like you don't want my money. Love the app, but the lack of customer support will make me go elsewhere
The previous version I had with my Iphone was much better. I could book multiple slots on one day, I could change or edit the time if the client needed to reschedule, no need for additional team members, etc. This version is giving me the hardest time. As well, I chose my working hours as 9-5 and its only allowing me 9-2. Very frustrating and I just downloaded today. Please fix.
This app is very slow. Wondering why you can't make one offline version. Good built badly executed :( one can't hold a client for ages on phone to book an appointment. Un-installed
It needs to connect to Internet and sometimes there's no signal where I'm at , it's very inconvenient! It should have an option where I'd you want it online, you could go on line. I don't want! It's very frustrating that I can't find an app like the old green version! Also can't book more than one treatment in a slot. If someone wants multiple treatments I have to book them all separately, I can't adjust the time for each treatment is a set time that you select at beginning. I have more issues but no space
Just started using it had questions on auto client notification messages.replied in less than 2 hour's! Fantastic support in my book better than most other support response. Thankyou
U r forcing the customer to buy the new one, that is not fare. As commented by others below kindly do the necessary changes and make everyone proudly spread the best in the app.
So many options that were available in the green app are missing or do not work in this version. Eg: only one location can be used to book appointments. Unlike the previous version. Please bring the old app back and people will be ready to pay for it.
I have my confirmation and even now I need my money or something...it was great though
This app sucks balls, the first one was better than this and it was free I hate this app
I have a lot of trouble opening this app. When the app changes to another app I can't upload my info from the previous app. It causing me a lot of issues I shouldn't have.
I have posted out this mistake for ages. Please fix the "this month" view in appointments. It shows starting from this month plus everything after that too.
Can make different appointments type which is great, but not time Zone sink, and glitches when I save appointment it doesn't send email any more and not sure why?
It's not up to mark. I schedule than no sms will relieved error is coming
It takes almost 2 mins to get on and enter any details.
Very useful. Working smoothly with no problems. The only remark is that it is slow by moments but i feel great using it
I payed price for adding up to 5 employees ans it isn't working for some reason . It adds but thegre is no notification or anything to them . If they download an app they register just like new business owners . If its not working and that's the reason I payed I want my money back.please get in touch to resolve the problem .or maybe give more information on what I'm doing wrong or direction what I suppost to do.in fact I've been using app for weeks now and none of my employers can use it properly money back
Email and sms feature does not work at all
Try to chg worktime. It saves it but it is not pulled to calender - block time for bookings
Only issue I have is it won't send confirmation text... Everything is turn
Love this app my clients are very pleased and that makes me happy
Quite a Handy app links up to Facebook as well. ..
I have been regularly using the old version but this new version is soo slow..i am ready to pay whatever amount for the older version but now that i have read all the reviews, i don't think I will go for it. Also, i would prefer offline version rather than online version coz being online, there is a lot of disturbance from whatsapp.
I had no problem with this app they decided to abandon the old one and create a new one called Pro which if I'm not mistaken you have to pay for so fine I'm willing to do that well I've already paid for it and I can't login to my old account I've tried everything,can't see my appointments. This isn't a game or a Bullshit camera app, This is my business ! A month gone! I don't know who to contact about this,no info in the app
Although some of the new features are great like the post appointment rating option and online appontment setting. I'm very disappointed with a few things such as how slow the app is, it times out alot. The splash screen that shows up every time. The list goes on an on. Please fix this or alow us to go back to the original.
I paid for this app as soon as we had to. I don't mind paying. But I've been using a different app as this one is ridiculous. Why fix something that's not broken. The green version was the best. I miss the green version so much and hate that this blue one we are made to pay for is not exactly the same. BRING BACK THE GREEN APP OR CHANGE THE BLUE ONE TO BE JUST LIKE IT!! I will not be renewing my subscription that's for sure.
I hate being forced to upgrade especially when the app isn't better at all. I'd like to be able to use the app as my own calendar as well as booking clients. But it doesn't give the option to book just whatever without making it an official type of appointment.
The updated version is unstable and not user friendly. Prefer the previous version. Uses in fb page tab and clients having difficulties using it!!!
I can even buy the upgrade it keeps giving a error message. Hate that I had to buy the upgrade in the 1st place. I prefer the older version and I'm not interested in clients paying online.
Your new system doesn't work!
Last one was better and I really hate that I cannot see what appointments I have when I click on a certain day on the calender considering that I am a barber and need to see what times I have avaiable.
I do not like being forced to upgrade. The previous version worked great for me. This is hardly an "upgrade" at all.
First off hands down the older app was definitely better.. on the old application I could schedule while being on the phone with my clients..now it won't let you unless you are on WiFi... yes I payed for the new application to difficult and slow process to schedule and unlike the old version you
How do upgrade an app and make people pay for it when the old one was much better. This one is so slow that you will lose time and busines. I would like a refund please or reactivate the old one !!! Who ever come up we the idea to upgrade a app that had nothing worng with it. They should get fired asap also the person who approved it.
nothing about this app makes things simple like the old version!! can't move appointments when rescheduling, appointments didn't transfer as promised, and when I click on the day, it says no appointments found,after entering them. I'm pretty sure I waisted my money to migrate. please make this app more like the old version.
Someone needs to program something so I get my appointments back! AGAIN! I'm done with this app... Your should've just left well enough alone
Terrible, terrible, terrible! My appointments or my contacts didn't import as promised. I don't think the creator/owner of this app understands that we are running a business & the inability of the app to work properly is unacceptable. Please help!!!