ended up walking home becuase of this app... the issue is when the app is "refreshing tickets" the tickets disappear. with a strong signal the tickets will refresh almost instantly however with a weak signal the tickets may not show up at all its better to turn on airplane mode before opening the app so it won't refresh while you need to show the ticket to the driver this is absolutely ridiculous and should have been spotted in testing before this update was released publicly
This app has made it so easy to get a bus ticket without needing to search for change in the morning/scour online for timetables that it's costing me a small fortune. Great implementation and haven't encountered any bugs yet!
Says cant show my ticket as clock wrong i have tried all ways of changing time and still wont open my active ticket paid for a 30 day ticket i cannot use at all and sent 2 feedback messages via app had nothing back at all.
I've been using the app with no issues until recently, when it told me I couldn't see my ticket because the time and date on my handset was wrong, although this isn't the case. My phone had recently been sent away for repair (headphone jack needed replacing), and I knew I'd have to get the original handset back if I wanted to continue using the 30 day ticket I'd purchased. I got the old handset back, but still can't view the ticket. Have tried emailing feedback via the app, but no response.
It was working but all of a sudden it has stopped and I am not able to open the app. Whenever I try opening it says "Unfortunately, Move has stopped".
The best app to travel by bus!
Bin waiting a long time for this Thankyou.
Love it so simple to use
Awesome way to book and handle tickets
It's a great app but the newest update doesn't let me look at the timetables and plan a journey. It asks to check the connection even though the WiFi and the signal are fine. The rest of the functions work but please look into the problems as soon as possible.
Since the recent update I can't view timetables,, departures or plan journeys. It says to check my connection, but the ticket shows I have a connection and my wifi is working. I have a 30 day ticket so I don't want to risk uninstalling and re-installing in case I lose it.
Love your service
I like this app it makes my travels and purchases easier. I like the new promo price as well thanks for that! Previously I have written a bad review because I've had a bug which didn't let me open my activated ticket and so I was worried I would not be able to use it but then it got solved from itself when I woke up in the morning I'm not sure what was the issue, I know that YB has gotten my feedback about it I hope they will be able to solve it. Since then I didn't have any issues and I'm enjoying the app!
Love the app so far, just one question, how is the ticket information stored (I understand if you don't wish to say)? I only ask because I flash different ROMs (both clean installs and dirty). If the ticket information is stored on the device (or some identifier changes) then I'd assume I'd loose my ticket ): . Keep up the great work. Also, maybe add NFC support for phones that have them? ;)
I lost 40 pounds because I had to reset my phone while I had the monthly ticket active, it's now saying: "you can't use this ticket on this device" but it's exactly the same device where I bought it. Furthermore I went to speak with yellow busses and the bloke at the office told me that there's nothing they can do for it, and he refused to activate another ticket for me. I USED IT ONLY 3 TIMES AND I SPENT 40 POUNDS FOR IT... This is the customer service according to Yellow busses! Thank you very much!
The live bus times and timetables are a godsend.
Usually apps like this are either hopelessly lacking in features and functionality or they have more bugs than a sewage treatment plant on a warm summer's evening. This app is excellent. The devs have obviously put a considerable amount of time and thought into what information is important and how best to deliver it. There are still things it could do better but considering what it was before the last major update, it's definitely worth 5 stars. If you use Yellow Buses, get it. Simple.
Love this app from yellow buses! Love that you can see exactly when the buses are going to be at the bus stops and that you can see disruptions etc all in one place. Usually apps like this are complicated and people don't like them but this is defiently one of the best apps I've seen for public transport. Keep it going! Only thing is, I would like to see a section where you could maybe take photos & add them to the app so people know what the area looks like & things!
After uptade my ticket stopped working even though I had more than half of it left
A useful app just got a lot better. Timetables are helpful and journey plans right from the app are brilliant (I'm an occasional bus user so don't know the routes).
The app used to be a really quick way to buy a ticket and get on a bus - and now it's got even better! Timetable and journey planning and more and great value tickets. Essential app.
The journey planning and timetables make it really easy to catch the bus. Great app.
A great way to get a bus pass, could do with more info for help and terms and conditions. Also want a longer ticket duration
Dont need to bring paper ticket!
Better than the more bus app
Great promo's. Also want a longer tiket...
Wanted the timetable app not one to buy tickets so useless!
Should have been better with timetables and more ticket options
It's easier then going round the house and looking for change
Thank you this is amazing such a fast way to get on a bus
Easy to use.
More ticket options would be great, like 30day+ tickets, and tickets just for the 1's would be fantastic. Also, a live timetable and/or live news feed with updates about the routes if there are delays etc.
This is the most useless transport company app I've used in the whole of the UK. How about some timetables, route maps, stop information or live running info (or running info from ttimetables). This app is less useful than a torn used condom!
Can't even log on, after signing up with two emails, utter garbage, needs an overhaul already, and major bug fixes
Really amazing app, easy and simple. Now it just need to implement a few more options of tickets and time table, highly recommended
No more breaking large notes or messing around with change
A great app but would be better with more ticket options for the regular commuter
Love it and always works n saves money... Win win
Basic but works. Limited ticket selection.
Having a monthly bus card and forget it at home would save me with this app. But nope not even possible to buy it. Uninstalled after 20 seconds.