We supply you through the national grid, which is like a dirty pond of electricity. When you’re a Good Energy customer, we match all the electricity you use over a year with electricity sourced purely from renewables. It’s like pouring fresh water into that pond. Slowly but surely we’ll clean things up.
Use the Good Energy app to submit your electricity, gas or Feed-in Tariff meter readings to help us make sure your bill is as close to the amount of energy you actually use as possible.
Your details will be saved within the app so all you have to do is enter your meter reading and we’ll do the rest.
Good Energy customers can use the app to:
· Submit meter readings quickly using a handy torch function if your meter is in a dark place
· Recommend a friend and get £25 off your next bill
· Contact us or request a call back if you have any questions
We always want to hear your feedback on how we can improve the app to make it as easy for you to use as possible. Let us know what you think by emailing [email protected]
Tells me account number (given in the email linking me to the app) and meter serial number (from old bill) don't match. Why can't it just be as simple as over the phone. No provider has ever asked my meter serial number. Only other place to get info is on my current bill... but that's only online and I can't remember the password so I'm locked out. Giving a reading has never been such a headache. Love Good Energy. Not changing. Just feeding back my experience.
I just have gas and electricity (with day and night) supply, so very simple, and this app is great. Saves time and eases the process considerably for me. Thank you for taking the time to develop this.
Far too difficult and time consuming to setup. The app cannot cope with absence of spaces in electric meter serial numbers and leading zeros in gas serial numbers. Even the customer support person had to ask her supervisor about how to pair my account and meter.
The app will only let you enter 1 pv install. I have 4 and therfore have to call or go online elsewhere to submit readings.
Works fine for single gas and single electric meter. Easy to set up, then remembers your meter and account numbers for next time. Even has a button to turn camera torch on so you can see in your meter cupboard.
The app won't accept serial numbers even though they are matched. It's useless until I can input them.
When it pulls together this is great. But I have to always put in my account number and serial number. It needs a login functionality to remember all this.
It would be nice if it showed all previous Meter readings, rather than just the most recent one.
The easiest way to give my FiT readings each quarter. I really like the torch feature :-)
Fresh install today and it won't accept my meter number
The title and other people have said it all
What's the point if it doesn't work?
It can't cope with feed in meters if you have two. I hope it is sorted soon as the app will save running backwards and forwards between the meter cupboard and the desktop computer.
Works well apart from not being able to add mutiple roof top solar projects. If anyone is looking to invest in further solar rooftops please Google willow rivers wealth. Now is the last time to invest in solar before the conservative government kill off the uk solar industry in January . We can cater for all budgets and requirements up to 50 kw.
First time using it, found it simple to use and love the idea of the torch.
Smooth and quick, limited in functionality at the moment. Look forward to further development on it.
The app seems to work fine and is very easy to use but I can't find any way to enter details and readings from a second installation. Am I missing something?
Nice simple app but could do with a meter read submit conformation email like you get when using the normal online process...
Simple, efficient and effective. Makes submitting FIT meter readings a doddle. Keep up the good work.
App crashed when attempting to submit a PV reading, but managed to inform me that the reading has gone through. Since I did not receive the usual confirmation email, I sent the reading again via the web site!
Easy to use,no fuss. Nice one.....
Can you please improve so that it allows more than 1 reading for feed in tariff? Thank you
So far so good.
Makes taking reading that bit easier. Thanks GoodEnergy