Such a bad app for an institution like barclays. Why did they get it so wrong. It won't let you login nor register anything at all. what a waste
Waste of time. They don't do it online. They just make you get frustrated. NO ONLINE USE OF THESE SERVICES ONLY BY PHONE. PLEASE REMOVE THIS APP JUST JUDGE THE REVIEWS !!!
Struggling to add my new phone. Every time I try to add what model the phone is it doesn't give me any options. This also happens on the desktop web page. Please address this issue.
Whats the point of this app if the registering a phone is not working! Try adding so many times and is still shows 0. Tried adding online- no luck. Useless app and useless cover.
Absolute piece of rubbish. Installed the app and tried 5 times to register my phone; each time I press register it takes me back to a screen saying no devices are registered. Rubbish, rubbish, rubbish.
What a tank app. I to can't register what a wast of time thanks Barclays and only costs me 9.50 pm for something that don't work.. I may leave Barclays totally.
Installed, will not let ne login or register, I am registered for my two phones on the main Barclays Online Banking site, not sure if it's just confusion or if the app doesn't work, takes me to a login screen but just does nothing. Not recommended, do it through the main website.
First try. Not able to connect to the server. Is it even being managed at all?
A real piece of... NOTHING. My details are incomplete and it's impossible to update them. It doesn't recognized the network (for instance). It calls my laptop a "phone" etc. Even if at the beginning I put all my details correct, in this moment is not realistic. Probably after every update is ruined again. And is not only about the app. Even on their website is the same sh... thing. And don't bother to tell me to contact you guys. I already did it. In the last12 months or more. E-mail, phone calls... I've been assured that everything is fine in their system/database so I don't have to worry if I see a really nasty situation in the app and on their website...
Rubbish, doesn't work. Recommend getting cheaper cover elsewhere.
I'm really disgusted with how bad Your reviews are barclays! All the money barclays makes yet they can't even get there app together. Terrible.
I don't know why everybody says that this app doesn't work, from the day I got barclays techpack I haven't got with any problem with their app and claims. I am very happy from barclays.
Wish I'd read reviews!! What a waste of 3hours!! Finally registered and got it working then nothing will up date. Considering your phone information recommended it rather than waiting!!! DREADFUL!!!
Do not buy tech pack cover. I do not recommend it as they do not have a clue about what they are doing and their customer service is below any expectations. The app is also useless.
Added all my details and it didnt register, added them again and it added it twice, deleted the duplicate, tried to add another device and it didn't register the details. The whole point of an app is it should save you time. 0 out of 10 for the developer
Shame on Barclays, Is not working this ups the icons is not working at all I can not make any claim through this ups. At least remove from Google so people they don't get confused. Shame on you.
Abysmal service. Every time I need to update my details they seem to have lost all my info. My login isn't recognised so I try to reset the password only to be told the login doesn't exist. So I try to create it again only to be told I can't because it already exists! I can't even complain on the website because it tells me my session has expired when I try and submit the form. This is at least the 3rd time this has happened since I've had the account.
This app hasnt been tested properly. I was halfway through registering then I got disturbed and attempted to register again. Then the app said my account was already in use and directed me to login or change my password. When i attempted to login, it didnt recognise my email address, so now im in limbo. I cant login, cant complete registration and I cant use my account details. This app is getting deleted!
Does what it's supposed to do. Not sure what everyone is complaining about but it works fine for me, although it's just as easy to use the website (the app pretty much just displays the mobile site anyway) . The only advantage is the app can automatically detect information such as the IMEI number which saves you having to search for it when registering your device. Remember that for this account your password will contain a symbol (@,!,&,etc) I forgot this which stopped me from logging in to begin with.
Adds little value. Can view your listed devices.
Keeps closing whilst trying to register.
Very professional service,fast, reliable,am extremely satisfy and pleased,no question about the 5 stars
Update phone operators to include BT
Why do v need app if it is link to web page
Doesn't open links!! It doesn't work!! Please fix it
Won't allow to press log in
Login does not work. Register phone does not work. Completely pointless app !!!!!
Just installed useless
Totally agree with last review. Doesn't work! Useless!
Same as many others, stuck in the login/register loop. What a shambles.
Won't let me log in. Won't let me do anything!!!
"Your login details did not match our records" - Why not, I am registered already.!!!
Just closes a whenever you press anything. Not good.
Awful can't log in can't do anything. Why am I paying for this?
Won't let me login or register my phone. Useless app.
I have tried to register my new phone 12 times. I have everything I need to do it...I process it all and then at the end it just doesn't register and takes me back to the start!! Awful!!
It doesn't work not the app or the website tells me I'm not registered then when I try and reregister it tells me I'm already registered
Shame you can't rate an app Zero, this one it's literally useless as you can't log in so it's just a waste of storage on your mobile.