This app is easy to use however the issue others have mentioned about having to go back through each page you have viewed to get to the home screen is really annoying! That said, the My Account page is simple to use and make payments etc...but would be great if at the top of each page there was a home screen button!
Annoys that you have to go right through pages to get back to main menu and you have to log in through account to view basket straight away. Suggestion of just having a pin to open??
Love it. Easy to use. Sometimes locks at account payment screen if paying for multiple BNPL items and I've had to come back later. Found a short cut to the home screen by closing the app then re-opening which saves endless back scrolling.
Worse company ever. 6 phone calls to get the account started. Ordered some things. Order declined. More phone calls. Then a bill. Closed the account week later. Then they text me offering money off If I order again. Bad joke
I have always been dubious about using online catalogue company's, as I'm old fashioned in that i like to see what I'm buying. Very are an excellent company, selling highest quality products across the whole range. I have bought many different items and have been kept fully informed of the progress, I cannot fault Very, in my opinion this company is one of the best to use.
Very is my favourite online shop. I love the stock and I love the take 3 option. The only thing that lets this app down is when you're half way though browsing there's no button that takes you back to the home screen. Apart from that it's fabulous
Annoying how you have to go back through all of the pages you have looked at to get to the main menu! Also filters need to be more detailed.
You need to improve navigation especially when you open an item to view but then are unable to get back to search you were on...having to basically start again from the beginning! Good but requires improvement for easier use...
Cannot even log on! 'Oops an error occured' im on 4 times changing my password in 10 minutes and still cant log on... waste of time
Not a fan... when navigating you have to go back past everything you have gone through to get back to the main menu. I will continue to use the actual website rather than the app untill this issue has been fixed.
Cannot navigate menus easily. Have to go back page by page rather than quick menus and constantly giving errors when you try and order items.
I agree with a lot of other reviews, regarding it's so time consuming to have to click back through all your viewed pages to get back to the home page. Other than that, I like it lots!!
Desperately needs to have a full screen zoom in option on product images. I'm viewing on a 9" tablet and the image window is very small.
Not sure why so many are finding navigation difficult, a simple swipe from the left side of the screen brings up the menu. Pretty common feature in apps these days.
Having to go back through all pages to get to categories is very annoying, needs a drop down menu.
Takes the stress out of shopping. In my pocket, ready to go. A few clicks and your item is on its way to you... Happy days
Takes ages to scroll to my date of birth. Joke ready 2 spend more than 10 min's to scroll through the whole calendar from 18th October 2016 all the way to October 1979 joke joke
Generally good navigation however frustrating to have to keep going back to return to home and sometimes when I try to view my basket it won't show the items until I add another item.
It's now too easy for me to buy things, but that's not a bad thing lol would be great if I didn't have to scroll all the way back through pages to get to the main menu again though
I am very happy with the app. I still need to go through to a desktop site for some things but not often. This app does all I need most of the time.
When it works it basically does the job. When it dosent (which is most of the time) ie freezing, crashing, links breaking, basket half full and locked incognito... Its rage inducing.
What a complicated way of shopping. It has taken me 2 hours to buy some leggings! Terrible app it needs fixing ASAP.
Great catalogue app, so easy to use one order, the only gripe I have is that you have to go back through the pages to get back to the shop menu.
The app is ok to use bur could be much better. It really needs to be easy to use has your website, but sadly it isn't and can take up alot of time.
I live the range of products and brand available but difficult to navigate through or to find your account information
I'm pretty impressed with the app and improvements are being made. However the navigation such as being able to go bk needs to be smoother and less time consuming. Sometimes it's easier to close the app and start over. Overall though gr8 app compared to most
Its silly the fact it will come up at you owe a payment by the **** i click on it to make a pay ment but it says that there not pament need yet and its not very clear on some parts of the app
Bit slow to respond but found all that I needed
Hit and miss really with basket especially I would go to view things in my basket for them not to be there hopefully you'll get this sorted.
App not very good keeps sticking when looking at goods and I have to go back to the beginning also does not show date when next payment is due have to wait until I get email
This app is so easy to use....great products at affordable prices and loads of payment options....delivery to local shop is great so no need to have to go to post office if they miss u.
Needs work on some parts of app, time consuming to get back to main menu. Isn't directed very well.
Normally have items delivered the next day...had to wait a week for order this time and now the items have been knocked down by £5.....should give discount on late delivery!!!
Same as some of others error message oops and constant changing of password. Navigation poor in site. I uninstalled it terrible
Having to go back through every page you've looked through to get to the categories again. It's stupid
Its a brilliant app that lets you do everything. However, as a suggestion, I would say the login process could be easier. Maybe a PIN system like most bank apps. Just simpler. Thanks
It would be nice if you could favourite items while browsing so you can check back in them easily later like on the website. And add a home button
can't see any account info now, cant see transactions etc....hate it, desperate to have the old one back
I have a Samsung Galaxy S7 edge running the latest android version and I don't think it's too much to expect a company like Very to manage a functional application for their business. It crashes, it's slow, it makes me log in everytime despite saying I'm logged in, the payment system has given me an error on two occasions now costing me money I don't have whilst trying to make a payment, so now I have to call or use their website to manage my account, product availability isn't upto date. Disappointing!
Easy simple app but it really is so annoying having to go through every viewed page to get to home