Wilo assistant

Wilo assistant – The entire world of pumps

The pump specialist WILO SE has now made the entire world of highly efficient pump technology accessible on the smartphones and tablet PCs of specialist technicians for sanitation, heating and air-conditioning and specialist consultants for technical building equipment. The free app provides access to a wealth of information and functions, in pocket-sized format, that were previously only available in written form or on the internet. As an easy-to-use and mobile application, the app offers support in the areas of planning, customer consultation and installation. In addition, the user is presented with a plethora of valid selling points for energy efficient, economical and environmentally friendly pump technology for heating, air-conditioning and secondary hot water circulation.

Specialist technicians for sanitation, heating and air-conditioning are offered support with the pre- and post-planning of service and installation appointments and all work carried out in the customer's boiler room, as well as with the provision of consultation services. The app also provides the user with targeted access to comprehensive product information and know-how relating to pump technology.A large proportion of the data content and functions are installed directly onto the smartphone or tablet and are therefore available to the user even in the absence of a mobile internet connection or WLAN. This way, the user can avoid overloading his/her data volumes and is not limited in anyway by the reception conditions prevalent at the site of use.

Functions:
● Interactive replacement guide for heating and secondary hot water pumps: simply enter the name of the pump to be replaced and you will be provided with a recommendation of the suitable, high-efficiency Wilo replacement pump. This service can be used in conjunction with thousands of commercially-available, old pumps that were manufactured in 1975 or later.
● Energy savings calculator: calculates the potential savings in terms of energy costs and CO2 emissions by comparing implementation of an energy-saving Wilo high-efficiency pump with that of an uncontrolled heating pump.
● Short catalogue: displays the catalogue description for Wilo glandless pumps.
● Pump dimensioning: according to the specifications of the desired pump duty points (volume flow Q in m³/h and delivery head H in m), the Wilo server adopts the pump dimensioning and recommends the suitable Wilo pump in a matter of seconds.
● Fault signal assistant: the "Fault signal assistant" tool contains fundamental information on possible fault signals that may be shown on the display of certain Wilo pumps. With some fault signals, the tool specifies the cause of the fault, describes the error and specifies possible remedies, in addition to basic information about hazards.
● Unit converter: conversion of the fundamental physical units
● News: up-to-date information for specialist technicians and specialist consultants for technical building equipment

Today the Wilo Group is one of the world's leading manufacturers of pumps and pump systems for heating, cooling and air-conditioning technology as well as water supply and sewage disposal. Always in motion - this is Wilo's defining characteristic. With an eye to the future, the company is heavily involved in research and development and is increasingly transitioning from a product to a system supplier.

The Wilo name is internationally recognised as being synonymous with high-tech in the pump market. Behind the name are more than 7000 employees in over 60 subsidiaries around the world. Together they turn visionary ideas into intelligent solutions that regularly set new standards in the industry. In all we do, people are always at the centre of our attention. With passion and a keen awareness of the needs of the market, Wilo develops innovative, high-quality products that make life easier and more efficient. This means: Pioneering for You.