X5 Admin

X5 Admin Free App

Rated 4.80/5 (5) —  Free Android application by Ytel, Inc.


About X5 Admin

Ytel’s X5 Mobile Admin app, enables supervisors and floor managers to stay connected and keep a pulse on agent efficiency, productivity, and key performance indicators from the floor, at home, or traveling on business. Ensuring your contact center is running at an optimum level allows you to manage your contact center in real time from anywhere in the world.

Getting Started

Download the X5 Mobile Admin app by clicking “Get” to the left. Once downloaded to your mobile device and or tablet, log into your X5 Admin account. Locate your personalized QR code by clicking the “App” button on the left side navigation. Using the X5 Mobile Admin app, scan the code to activate your account. For questions please call our Smart Support team at (800) 382-4913.

Key Features

Agents are on calls
Agents waiting
Paused agents
Agents in dead calls
Agents in disposition
Agent Performance Reports
Manage users
Turn on and off campaigns

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How to Download / Install

Download and install X5 Admin version 2.8 on your Android device!
Downloaded 100+ times, content rating: Everyone
Android package: ytel.apps.x5admin, download X5 Admin.apk

All Application Badges

For everyone
Android app

App History & Updates

What's Changed
Additional reports for your enjoyment.
Don't forget to check out our new communications platform at http://www.message360.com
Version update X5 Admin was updated to version 2.8
More downloads  X5 Admin reached 100 - 500 downloads

What are users saying about X5 Admin

by R####:

Great app, I can manage my team. The only major downfall is that I can't listen to reps take calls. Please fix this in the next update!

by Y####:

Works as described

by W####:

every admin needs it.

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Rating Distribution

5 users