When given the opportunity to make a kickass app, add all the features you can... Literally the only thing you can do is book sessions and see how many times you have gone to gym.... No diet guide, no workout suggestions. It really can't be that hard to add this stuff! Also keeps on saying 'check internet connection'.
I know exactly what this app is for, but operating under a name like "myvirginactive" kind of gives the user the impression that they can perform other tasks like tracking exercise routines, diets, etc. If you don't book classes, this is pretty useless. Seems like a tidy and fluent app, but could be used for far more. The aforementioned functions should be vital - I hope they will be added in the future. Being able to check up on stuff like that on the fly would be very handy.
I've tried So many times to use this app but it just freezes continually. It's only managed to complete the tour, but it will not take me any further!! I have to go online to see classes. I'd Love it to work as I presume its a handy tool, but so far it's just irritating and not worth the time wasted trying to get it to work.
Keeps telling me to make sure I've got access to the Internet. All the other apps are working because I AM connected!!
This app has been working perfectly for ages now suddenly I cannot see any class timetables after 4 may so can't even make bookings for next week. Really disappointed
Really helps me out when I need to do bookings for a class while on the go, would like to be able to have a few more features though like when you login to your Virgin active account on the pc. Besides all that very reliable application. I totally appreciate it being available and developed for members of Virgin Active to utilize. Thanks guys keep up the good work
Everytime I open the app and try sign in, it freezes and won't go any further. I can't do the tour either. I have the Samsung galaxy core prime (SM-G361H)
after countless attempts at signing in, i was blocked every time for incorrect pin or username which I had verified.
This app used to work till there was an update. I have waited a month now and reinstalled it three times thinking by now problem would be sorted. What is the point if it doesn't work?
Just cannot make bookings. So Frustrsting. Please givevus something that work at least.
Disappointed that you cannot add classes to your device calendar. Would be nice to consider adding something like that.
It will be great if we don't see cancelled classes on the timetable. It confuses
The app freezes continually.
This app constantly has issues. Not only can I not make bookings but bookings that I have made are errased. Please fix the bugs.
I deleted and reloaded app and still does not login. however exact same login works on website, please help
App does not allow me to sign in, even after reseting my password multiple times
Cannot register as my email address not accepted by app. Same email address va use to send me comms. Big Disappointment
Almost certain the club has been open for more than a year if not 2 and still not listed?
The app keeps freezing now and the Sunnypark club timetable doesn't agree with what happens at the gym, e.g. Wednesdays 5pm
I register, it says I'm registered already! I plug in my details, it says my details don't exist. I say forgot username, says my emails does not exist.
It crashes out before I can open the app. Taking up space, uninstalling
Expected something in the line of the Samsung health app .... all you can do is book classes. If you don't book classes don't bother downloading.
It was fine, tracking my visits,booking but recently it state that the app can't register my device, check network connection. It's on android 5 and iOS 9. Could you please advice.
Maybe there is another app but i expected a mini website interaction here. Wanted to track my training from here
Convenient but no booking are ever available..I have to go on the main site anyway
Doesn't allow you to log in. Doesn't allow you to use the reset password...keeps telling you that an error occurred.
I like to train at different Virgin Clubs on my nasional membership. This app is great for tracking class schedules at various clubs. Thumbs up from me
Pathethic doesnt open pass take a tour....quite frustrating. More joy with the previous app
While being able to view and book classes is a helpful feature, there is so much more that could be added such as diet plans, workout plans, workout tracking etc
Wtf??? All i can do is book and track???? Really??? Add more functionality ?! Dissapointed.
Pointless app, why can't I log my workout here?
Constantly freezes. Can't even sign in or get past the first step.
So I cant register because it says my email adress is used by another member.
For some reason i can not book squash, but my friend can book from the app and the support staff think it is me that is incompetent to use the app.
The app is freezing everytime I try to open it
Not much we can do here...
I've been waiting for my gym to be uploaded but still nothing. I can't use the app so it's useless to me
I uninstalled the app and installed it again but the available days for booking only goes until this coming Wednesday. No days after that?
App is usually great but not all the club's show on my bookings list, eg. Cape Town Foreshore isn't there.
My club, the Foreshore club does not show up on the list of clubs when wanting to search for timetables annd book classes.