Curb - The Taxi App

Buggy as hell. Used it once and even after the payment was approved it kept saying the card was declined over and over. I want to resolve the issue but so far no response from their support.

I like the app, but it chews through my battery in the background. I took a 10-minute cab ride last night. Then i checked my phone this morning and Curb was the number one user of my battery at 6%. What in the world is it doing in the background?

Apparently I've used this app before. Can't sign on / sign up. Waiting on password change email. Why not sign in with phone number?

I wouldn't rely on any customer service or integrity for this app. All disputes go through the driver. We took a cab in Vegas and the driver said my payment didn't go through. Little did I know that he had to "complete" the ride in order to get paid and he swindled us for double payment. I contacted CURB support and had gotten no further than a return email asking the date and amount of the ride. Long story short... just pay cash, don't bother with the app if they are going to continue with no customer support

Gps stays on after ride and despite closing app, draining battery

Why does it always say no taxis? Using LG V20

Terrible. Someone stole our credit card information and we were fraudulently charged by Curb. When we called Curb customer service to ask about this, they were extremely rude. Curb told us to call the bank and hung up the phone. Even if the only way to fix this false charge IS to call the bank, Curb has clearly demonstrated that they don't give a cr*p about your card information, and are totally uncaring and unwilling to be helpful.

My yellow cab from LAX displayed a code to pair with the app but there's no button in the app to do that.

Each time I have gotten friendly cad drives and love the communication that they provide when I'm in the cabs

Can't enter a Canadian postal code in payment options

Great app, but the $1.95 fee is pretty greedy

Ehhhh

Love it

The app is very confusing when it comes to being able to sync your ride and pay. Sometimes the button is there and sometimes it disappears, incredibly frustrating. Otherwise it seems to work well.

Every time I use this app the cab driver has different stop than what I originally put in the GPS. Most recently I was with my son dropped off way the hell out of the way from where we needed to be. Fix these kinks and bugs out. Until then I highly suggest using Lyft or even *gasp* Uber. They're even cheaper. Lyft anyway.

Added a new payment method and was unable to change it to the default. Unable to delete the old card. Thought I would be able to change it once I had paired, nope. Won't be able to use app with invalid payment as default. Followed directions from the support site, swipe left on payment method to delete, didn't work. Loved using this app...

The automatic tip is an unfair addition and I feel like I have been robbed by the application. I had a driver tonight who forced me to pay him through the application because he didn't have any change or intentionally kept himself bereft of change. When I paired and paid the driver automatically received a 20% tip that I would not have given him in that situation. If he is forcing me to do extra work and get tips he did not earn he was robbing me whether he understood it as such or not.

Just waited 20 minutes for a cab that cancelled last minute. Hate it. Takes twice as long as uber or lyft, costs twice as much and chicago taxis are rude and filthy. Taxis in this town deserve the obsolescence and death they're dying.

Bloated and Slow, useless request a ride bloats app and has multiple bugs. Sadly arrow just as bad. Devs, please create a pair and pay only app. No one in NYC requests a cab, all are flagged on the street.

Multiple attempts to sync app with cabs on multiple different trips have failed. This app continues to be useless.

There are hidden fees if you use the app to pay. Given that almost all taxis take credit cards, this app is a useless and unecessary expense.

Horrible they charge 20 just for you to use your card and add tip automatically and a service charge I hate this app!!

Almost missed a flight due to this app. Scheduled an early morning pickup. In the morning app said the cab was on it's way, then it was cancelled by the app. Had to get another car.

Why does the stupid app ask for permission every time I open it rather than store that information

Rip off, I paid $20 for a taxi and Uber works of cost me $9... Never again

Does not accept non-US addresses for payment info. Useless as a tourist for this reason.

Terrible. If you need a ride in less than an hour and a half use uber.

I've entered info twice now, been thanked for payment twice and yet the trip is not saved.

If you cant accept a card when it does have money then the app sucks.

Some features that are in the computer version is not on the app version. Amazing!!!!

Liked easy payment

Great app

Initially I had problems using the app, and was erroneously double charged for a ride. To their inestimable credit Curb quickly responded to my requests for help and willingly reversed the double charge. I am very impressed with quality of Curb's support and customer-centric attitude. Way to go Curb!

Curb needs to work on its technology. App is not in sync w/ texts from drivers (do I have a cab or not??) and credit card autopayment is spotty at best. I loathe Uber but Curb's tech is leaving me little choice.

Pair and pay is not available everywhere. Most taxi riders are travelers. If the app only works in certain cities out is useless. I prefer e-receipts for expense reports but this app cannot be used to hail a cab at an airport and pair and pay is limited, it is quite useless.

Need to be able to edit/add/remove destinations like home,work, gym, etc. I had trouble with that part but out of 10 i give thos app a solid 9.5 and the service is awsome. Watch out ubber and lift. These guys still accept cash and with all the companies having security breaches lately. Cash is the way to go! A++

A great convenient app, that just needs some minor tweaks to payment. Will keep using but as a business and personal user, switching between paymen tr s should be less buggy as it is currently

If i could give 0 Stars i would. The SMS verification doesn't arrive. Useless.

Curb is excellent. It supports the TLC yellow cab drivers, which I like about it. I can hail a cab, see available cabs near my location, and pay using the app. It does everything I need and it does it well.

Why are there so many fees??? And why do I have to tip the driver? I'm paying them to do their job and also have to tip them for that as well? They drive super slow to run the meter and make you pay more money than you need to. Too expensive!!!